Friday, April 24, 2020

The Monthly Communication Brief: Communication Competency Apr. 2020

Organizations see the value and need for effective and coordinated communication as the tool to solve problems and drive changes seamlessly. 

The great communicators are the high-quality leaders or professionals who can communicate objectively with strong logic, clarity, and understanding; the great communicators are the great artists who are fluent in creative expression or metaphorical description.

Communication is both art and science. How to set principles and develop practices to improve communication effectiveness and build communication competency?

                                 Communication Competency


Competence, Vision, Communication, and Enthusiasm in Shaping a Superior Digital Organization The unprecedented opportunities brought by digital information technologies and increasing speed of change can lift up a fast-growing business promptly, also reinvent a well-established organization to reach the next level of business growth or organizational maturity.

Running Digital Organizations with Differentiated Business Competency The characteristics of digital business are dynamic, volatile, uncertain, and hypercompetitive. Digitalization implies the full-scale changes in the way business is conducted so that simply adopting new digital technology isn’t insufficient. You have to continuously scale-up and dig underneath, optimize organizational processes and develop business capabilities, transform the underlying organizational structures and functions to ensure the business as a whole presenting the differentiated business competency and running with digital speed. Here is a set of differentiated business competencies.

Communication Competency of BoDs Communication is the key to improve leadership effectiveness and improve business fluidity. Either at the boardroom or the different layers of the business hierarchy, effective communication is like the thread to connect all-important business gems, for building a trustful relationship, enforcing collaboration, and improving digital readiness and manageability.

CIOs as “Chief Interpretation Officer”: How to Improve Communication Effectiveness? The magic “I” in the title of CIO has many indications, such as Chief Information Officer,” “Chief Innovation Officer,” “Chief Influence Officer,” etc. Communications sometimes seem like an oxymoron. As we move from applying technology as a vehicle to maximize efficiency and minimize costs to leveraging technology as an enabler and catalyzer of totally new business models, to maximize business potential, forward-thinking organizations empower their IT to lead the digital transformation proactively. Therefore, CIOs need to become “Chief Interpretation Officer,” to bridge the communication gap between business and IT and improve digital leadership maturity.

Making Continuous Dialogues to Drive Digital Transformation Digital transformation makes a profound impact from the specific function to the business as a whole. Organizations see the value and need for effective and coordinated communication as the tool to solve problems and drive changes seamlessly. Communication is the word that means many things to many people and initiates a broad set of activities. Forward-looking companies across the vertical sector are on the journey of digital transformation, how to open continuous dialogues for driving digital transformation, and leading business success for the long term?

Digital Master is a series of guidebooks (28+ books) to perceive the multi-faceted impact digital is making to the businesses and society, help forward-thinking organizations navigate through the journey in a systematic way, and avoid “rogue digital.” It perceives the emergent trends of digital leadership, advice on how to run a digital IT organization to unleash its full potential and improve agility, maturity, and provide insight about Change Management. It also instructs the digital workforce on how to shape a game-changing digital mindset and build the right set of digital capabilities to compete for the future.

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