People are always the weakest link, but the most critical asset and human capital to invest in the business.
To invest in human capital and improve people-centricity, consider the following approaches to unleash collective potential and lift up human societies.
Human-Centered Design: Adopt a design approach that begins with understanding people's needs and capabilities. The goal is to create solutions that are understandable, affordable, and effective. This process involves continuous interaction with the intended users and iterative testing to ensure their needs are met.
Prioritize Human Skills: Focus on building upon human skills and enhancing them through technology. Instead of making people adapt to technology, design technology to work on human terms.
Collaboration Between People and Technology: Encourage a symbiotic relationship where people and technology work together, leveraging the strengths of both. Technology can handle tasks that require consistency, accuracy, and precision, while people guide the overall goals and activities.
Invest in Human Capital: Recognize that the capacity of people is a principal source of productivity. Develop learning systems within organizations to capitalize on the potential of human resources through ongoing investments in training, skill development, and job enrichment.
Shift from Technology-Centered to Human-Centered Approaches: Move away from technology-centered designs that force people to compensate for technological deficiencies. Instead, focus on designs that support and enhance human capabilities.
In fact, people are always the weakest link, but the most critical asset and human capital to invest in the business. Organizations are operated by people for the people; this is particularly true for running a people-centric digital business.
1 comments:
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