How to Manage Intangible in Business

Leadership, culture, innovation, customer centricity, and brand, are all the key intangible elements in driving tangible business growth. The life cycle of organizations is going to be shorter. This probably means that organizations are going to have to get not only the “hard numbers” right, but more importantly, how to manage the intangible elements in business from the beginning, and for the long-term business prosperity. So with organizations...

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Is Self-Assessment a Digital Way for Managing Talent Performance?

The self-assessment of performance is not for boosting ego, but for inspiring authenticity; growth mind, engagement, trust, and innovation. Many organizations still have an old-fashioned view that the employee's self-assessment is irrelevant to the overall review and only serves to create conflict when there are discrepancies in perception. However, digital makes business more transparent & less hierarchical, inspires authenticity and growth...

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How to Convey Strategy via Effective Communication

"Wise men talk because they have something to say; fools because they have to say something." - Plato Crafting a good strategy is difficult, and executing strategy is challenging, the linchpin between strategy and execution is the effective communication to convey the messages across the organization, how can you do it right? The open dialogue of big “WHY”: When communicating a strategy or organizational changes to a team, it is important...

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How to Handle Unknown in Agile

"Unknown unknown" is inherent in today’s business dynamic, if it weren't, what you are doing would not be agile. There are known known, known unknown, unknown unknown, either running an Agile project or managing a business as a whole, the philosophy is the same: to implement business strategy and goals by managing risk effectively. Tactically, it is important to understand what it is that you don’t yet understand. In Agile practice, have you tried...

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Is Innovation the Combination of Divergent Thinking and Convergent Thinking

Innovation is like a breathing cycle: inhale, exhale, inhale, exhale, diverge, converge, diverge, converge. Divergent thinking is a thought process or method used to generate creative ideas by exploring many possible solutions. It is often used in conjunction with its cognitive opposite, convergent thinking, which follows a particular set of logical steps to arrive at one solution, which in some cases is a ‘correct’ solution. By contrast, divergent...

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A Proactive Digital IT

Running a proactive IT not only means to well align business and IT but more about IT-business engagement. In today's digital business environment, information is the lifeblood, and technology touches every phase of the business, the CIO must be totally involved and participate in every decision of upper management and be proactive so there are no surprises when decisions are made. Statistically, the firms that have the CIO sitting with the board...

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How to Make the Strategy Work under Uncertainty

The challenge is in finding the appropriate balance between stability and adaptability. VUCA (volatility, uncertainty, complexity, and ambiguity) is digital new normal, as complexity and uncertainty increasing, the connection between any single individual organization’s strategy, and their tactical plans and actions can become diluted and disconnected. How to craft a good strategy, and make strategy executable under such uncertainty and unpredictability...

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A Trustful Mind

TRUST is a collective mind - the corporate culture. You can't build and nourish trust without creating a conducive environment of trust. The progressive business relationship and society are built on mutual trust and respect, not power and ownership. We do not own others and, therefore, should not believe we have power over them. Is trust more as a mindset or a behavior? Trust starts with oneself, the mind, and grows outward to the people...

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