IT Indicator

IT is an integral part of the business, and every IT project is a business initiative.  IT is pervasive in any contemporary enterprise today, however, most of IT organizations still get stuck into lower level maturity, with the reputation as a cost center, IT should work with stakeholders to develop KPIs that show how IT is improving business and enforcing business capabilities. Here are four views of KPIs, from IT cost breakdown to IT Performance...

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Three “N”s in Nature Leaders

“If you think you can do a thing or think you can’t do a thing, you’re right”               –Henry Ford From one generation to the next, the substance of leadership does not change, it's about future and change; influence and innovation; direction and dedication. However, the trends and styles have to be continually adjusted in order to lead effectively. More fundamentally, is...

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BPM's Best First Step: Three-Step to Implement BPM Best First Process

BPM has become strategic effort in many organizations today, as business turns to be over-complex and hyper-connected; however, around 70% of BPM projects fail to reach the expected result. Every journey starts with first step, how to select your best first BPM project? There are many parameters in question and what you pick should depend on your organizational context - objective, culture, governance maturity, process maturity, technological...

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Is BALANCE the Ingredient of Effective Leadership

“In dwelling, live close to the ground. In thinking, keep to the simple. In conflict, be fair and generous. In governing, don't try to control.”   Lao TzuThere are many important ingredients in effective leadership, such as trust, empathy, influence, humility, etc. However, the world is still full of stereotypical leaders, look the same, think the same, and act the same, what is missing?  could it be “BALANCE”?  The Oriental...

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Is BIG DATA = BIG HEADACHES?

Big Data talent should have 3-‘C’ quality: Curiosity, Creativity and Concentration. There is no denying that the volume, variety, velocity and complexity of data from new sources (think social data for one) is growing dramatically and affects many industries heavily. The data volume is doubled every two years, but only 1% of data get analyzed, and more than 70% of Big Data effort fails. Is Big Data becoming a big headache for many organizations? 1.   Big...

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Five Factors in Deciding the CIO Maturity Level

When CIOs climb upward the maturity path, then their IT organizations will also move up to achieve the high-performance result. Modern CIO is one of the most paradoxical and sophisticated roles in contemporary business today. What determines the maturity level (performance, strategy, influence., etc.) of a CIO - the amount of money spent? The assets controlled? The complexity of the organization? The number of staff members? The...

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Interface

To ensure UX addresses appropriately in process design, well align your design talent with the process, and test, refine the design, test, refine the design.It’s very important to consider user experience (UX) in the design process. However, sometimes UX is addressed either superficially (“this screen needs to match our corporate color scheme”), or not at all. Alternatively, sometimes a customer will be so devoted to UX that they'll hire web...

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Four Aspects in Measuring Enterprise Architecture Effectively

The set of possible measurements for EA is very large. This is partially because EA is the glue between strategy & execution, Thus, the main principle is: Focus on outcomes, "beginning with the end in mind.", Generally speaking,  EA benefits indicators can be grouped into the next four categories. 1. Communication Value  Successful EA effort will enforce cross-functional communication; on one hand, EA addresses abstract concepts like...

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