Business continuity and operational resilience are critical for ensuring that an organization can continue functioning during disruptions.
Resilience encompasses the capacity to absorb stress, recover functionality, and even thrive in altered circumstances after a crisis.Human Resilience: Human resilience involves the ability to cope with stress and adversity, utilizing cognitive and emotional resources to overcome challenges. Humans can interpret displays, perform computations, remember past experiences, coordinate perceptions, and extrapolate to solve novel problems. These higher mental functions enable humans to adapt to changing circumstances and learn from experience.
Emotional intelligence, including self-awareness, self-control, self-motivation, empathy, and social skills, plays a crucial role in human resilience.
Machine Resilience: Machine resilience, often referred to as robustness, is the ability of a system to continue functioning amid and recover from a disturbance. It relies on pre-programmed responses and designed redundancies to maintain operational stability.
Machines excel at consistent performance within defined parameters, but typically lack the creative problem-solving skills of humans in novel situations.
Key Differences of Human vs. Machine Resilience in current technology development stage:
-Agility: Humans can adapt to unforeseen circumstances using creativity and learning, while machines are limited by their programming.
-Emotional Component: Human resilience involves emotional regulation and social support, factors absent in machines.
-Complexity: Human resilience is influenced by a multitude of psychological and social factors, making it more complex than machine resilience.
-Neutrality: People can be either objective or subjective; it depends on varying factors in making sound judgment. Technology is neutral, but it's always important to leverage a strong "weight & Bias" mechanism for improving technology effectiveness.
Resilience is the ability to respond to change, to recover quickly from setbacks, as well as the capacity to respond to the unexpected in a way that increases gain and/or minimizes loss. Business continuity and operational resilience are critical for ensuring that an organization can continue functioning during disruptions.
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