Navigating the "VUCA" (Volatility, Uncertainty, Complexity, and Ambiguity) reality requires a "change compass" that enhances an organization's ability to make sense of and respond to crises.
Leading in an age of scrutiny requires leaders to navigate complex challenges, especially during crises. These challenges include sense-making, decision-making, meaning-making, and learning. Organizational decision makers and problem solvers should become more informed, learning agile to harness change.
Transparency: Transparency is crucial for accountability, openness, and responsiveness. It is seen as integral to enhance GRC discipline.
Crisis Management: Modern societies are vulnerable to crises due to complexity and integration. It's important to take structural steps in crisis management. Leaders must make critical decisions under time pressure and uncertainty.
Sense-Making and Meaning-Making: Leaders are expected to reduce uncertainty and provide an authoritative account of events. They must get others to accept their definition of the situation. Organizational leaders' messages compete with those of other parties. Providing correct information quickly is difficult due to the volume of raw data. So leaders have to decide timely for making sound judgment.
Crisis Mitigation: It requires shifting back from emergency to routine mode. It requires rendering an account of what happened and gaining acceptance for this account.
Accountability: A professional is responsible for his/her actions. He/she should be accountable to his/her company, to himself/herself, or his/her conscience. Accountability is teamwork; people are accountable for their own words and their own commitments.
Navigating the "VUCA" (Volatility, Uncertainty, Complexity, and Ambiguity) reality requires a "change compass" that enhances an organization's ability to make sense of and respond to crises. Digital leaders and professionals in the age of scrutiny must balance transparency with the need for decisive action, manage crises effectively, and be accountable for their decisions while navigating a complex and often critical environment.
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