Forward-Looking Business’s Five Most Valued Expectations from CIOs

“Outlier” CIOs have a better ability to connect innovation dots.Modern IT is so pervasive, as such, CIO becomes such a sophisticated role, forward-looking organizations have many expectations from their CIOs, clearly, CIOs need to wear multiple hats and practice multiple disciplines in managing a high-performing IT organization. 1. Create Strategic Value for the Company A CIO is a highly complex role, the reason being that a really good CIO...

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Is your Strategy Executable

Many strategies are not executable, as many organizations have an intention, but not an execution ethos.There’re many theories and frameworks upon how to craft a strategy, however, it is a fact that executing the strategy is usually more difficult than defining it, as it requires a longer period of time and resources. Moreover, it sometimes requires organization structure modifications and cultural changes when resistances may arise and needs to...

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How to Architect Customer Centric Organization

Customer-centric enterprise vision, strategy and governance model should enforce alignment of the various silos towards customer-centric products and delivery mechanisms. The ultimate goal of the customer-centric organization is to architect an organization to bring value to customers in ways that are beneficial for them while also creating added value for the company itself. What approach do you take to architect a customer-centric organization? Bridge...

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Ten Perspectives upon IT Transformation

IT transformation is on the horizon to improve IT maturity. Transformation sounds a bit both ambitious and ambiguous, it could mean many things. IT Transformation is one of the current "in vogue" terms.  What does "IT Transformation" mean in your business though? IT Transformation is about WHY & WHAT: Why is IT still critical in the organization in the era of Cloud? And what’s the service & culture IT needs to build on? ...

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Leadership Sparkle II: Influencing vs. Motivating

To advocate is to exert degrees of persuasiveness and influence in the circumstances that require it. The words "influence," "motivate," "persuade" and "inspire" are often used interchangeably without much thought as to their accurate meaning. There’s subtle difference between the words, understanding them deeper may improve leadership skills and scenarios, as an effective leader needs to be both influential and motivational, better have them...

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Factors Leading to Poor Execution of Strategy

Measure! Reward. Recognize. There are many risks and pitfalls (hidden risks) for strategy execution, besides 'culture eating strategy for breakfast', there are more factors leading to the poor execution of strategy. 1. Strategy Creep Give lip service to the strategy.  Similar to the damage scope creep can cause to projects, Strategy Creep can be indicative of larger planning issues such as poor due diligence in the planning phase, no alignment...

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BPM as Business Competitive Differentiator

What distinguishes one company from another is about people, products, and processes. No question processes are a competitive advantage. Processes are at the core of business. Whether structured, unstructured, sequential, dynamic etc, when defining business processes and using them as a differentiator, it's important to evaluate the relative maturity of the organization & industry, and how an organization might use business...

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How to gain Leverage when Negotiating a Cloud SLA

Learn a little more about service management and use SLA for what they were created for as the paper which results from a real and deep business to IT dialog, and IT to vendor dialog as well.Running Cloud-based Service is new reality in many IT organizations today. However, to avoid unwanted surprises, how to negotiate a cloud SLA becomes emergent challenge for even seasoned CIOs. What are the key areas to pay attention to in a SLA? How much...

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Three Aspects of Agile BI

The meaning of BI is fundamentally the ability of gathering information in a particular way or form in order to make better business decisions. Agile BI provides the right information to the right person at the right time. The agility comes from accessing the best data and being able to rapidly provide the correct information to help answer the question that is important for decision making. It’s not just a technology or methodology, but the...

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Can A Strategy be Sustainable

Businesses put significant effort to craft a good strategy, and expect strategy is sustainable to guide their long term growth. However, as the rate of change is accelerated, and strategy needs to be more dynamic than you think. Can a strategy still be sustainable? Strategy must be preceded by a vision. A well defined vision is very long lasting, missions should be ambitious enough to be sustainable over long periods and strategies...

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Should Risk & Compliance Stay under the same Umbrella

Risk and compliance should work really closely in order to create value. As part of the effort to run a successful business, organizations have to manage the risks to business operations with an eye on strategic plan. Requirements to ensure compliance are another component of the company’s risks. However, in some businesses, compliance functions saying that they never talk to their cousins of Risk Management, what are ideal reporting lines for...

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