Sunday, June 7, 2020

The “Vertical” Quotes of “Digital Master” Mar. 2020

"Digital Master” is a series of guidebooks (28 + books) to perceive the multi-faceted impact digital is making to the businesses and society, help forward-thinking organizations navigate through the journey in a systematic way, and avoid “rogue digital.” It perceives the emergent trends of digital leadership, provides advice on how to run a digital organization to unleash its full potential and improve agility, maturity, and provide insight about Change Management. It also instructs the digital workforce on how to shape a game-changing digital mindset and build the right set of digital capabilities to compete for the future. Here is a set of ``Vertical” quotes in “Digital Master.”


1 The nonlinear vertical business logic comes through different characteristics such as mixed structures, hyper-diversity, volatility, ambiguity, unpredictability, and increased flux.

2 Digital dynamics are driven more by horizontal linkages than by vertical accountabilities. It’s critical to leverage Systems Thinking to understand the business as a nonlinear adaptive system which is like the switch in the digital ecosystem keeps evolving.

3 Through the good practices of “pushing the boundary,” and "clicking the right button," digital organizations across the vertical sectors can achieve balance and flexibility across the spectrum of a "local and global,” “specific vs. holistic," “systemic vs. whole-systems" elaboration and accelerate the new paradigm arising.

4 When vertical boundaries are more permeable, it usually streamlines information flow and leads to faster decision making and easier idea access from people anywhere in the organization.

5 Information Technology should be seen by any forward-thinking business across the vertical sector as the change agent, trendsetter and “digital transformer.”

6 Digital makes a significant impact on every aspect of the business both horizontally and vertically. Forward-looking organizations leverage the latest technologies to fine tune the organizational structure and improve the business changeability.

7 The selection of suitable "peers" to benchmark against is best driven by comparable scale and complexity of the service towers under scrutiny; which is often not limited to industry vertical or micro-vertical sectors.

8 From the leadership perspective, besides years of experience and vertical expertise, BoDs also need to have the digital acumen for setting key tones of the digital paradigm shift and getting out of the comfort zone in driving changes and catalyzing innovation.

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