The New Book “Digital Gap” Conclusion: Bridging Gaps to Catalyze Digital Maturity ~ Future of CIO

Wednesday, March 29, 2017

The New Book “Digital Gap” Conclusion: Bridging Gaps to Catalyze Digital Maturity

11:28 PM Pearl Zhu No comments

Bridging multiple digital gaps is one of the significant steps in digital strategy management, create the synergy for orchestrating the digital symphony.

Digital is the new paradigm shift to deeply connect the business with the natural ecosystem. Digital makes the business flatter and the world smaller because of its nature of hyper-connectivity and interdependence. On one side, the idea of digital lenses is to help people reach a shared understanding of “see the whole” for solving problems holistically and systematically; on the other side, digital indeed enlarges the thinking and capability gaps because different organizations, functions, and individuals evolve with varying speed. Hence, bridging the multitude of digital gaps is challenging, especially today, many organizations are still operated with the silo mentality and practice the traditional management discipline. Hence, this book “Digital Gaps” intend to throw some light for guiding both digital leaders and professionals today to identify, analyze, and close the multiple digital gaps in a systematic way, and gain an in-depth understanding of the deep, deep digital reality.

Bridging collaboration gaps to harness innovation: With emergent digital technologies and collaboration tools, it is more convenient for scaling collaboration and enforcing innovation. Some companies have created institutional platforms that focus on building longer-term relationships, sustaining collaboration, allows participants to develop subject knowledge over time and focus more directly on business objectives and driving digital transformation. It also involves hiring the right talent, setting up the crucibles to allow for greater innovation within the teams that are close to product development/sales/marketing/distribution, collaborating strategically across lines of business, understanding and speaking the common business language.

Bridging resource gaps for maintaining the digital balance: In order to adapt to the fast-paced changes, organizations today need to bridge resource gaps and streamline digital flows. In other words, try to digitally connect key resources/assets in their vicinity/context to the resource-rich innovation hub/clusters across the business ecosystem. In doing so, you can create the collegiality and shared context for learning, to keep information flow and strike the right digital balance for the digital business ecosystem.

Bridging insight gaps to improve decision maturity: The digital era is volatile, complex, uncertain, and ambiguous, to get into the deep, deep digital reality, businesses today must bridge the insight gap to both frame problems and solve them effectively. In the static and command-control industrial era, when conformity to expectations is very highly encouraged, and independent thinkers are often seen as troublemakers. However, digital is the age of innovation, and inclusiveness must become the part of your business DNA, to avoid group thinking, bridge insight gaps, improve decision maturity, and cultivate the culture of learning agility.

Bridging multiple digital gaps is one of the significant steps in digital strategy management, to create the synergy for orchestrating the digital symphony, enforcing deep understanding of the necessity of systems awareness, accelerating the digital flow, discovering the alternatives to problem-solving, and making a leap of business transformation.