Sunday, August 5, 2018

Taking a Structural Approach to Explore the Rising Digital Horizon

Highly mature organizations not only apply the most advanced digital technologies to their business but more importantly, they weave all important factors into business competency.

In the world where change is significantly speeding up, digital disruption is frequent and unstructured, business leaders couldn’t predict the future with a certain degree of accuracy. Organizations just have to get used to the new normal and learn how to deal with them proactively. To stay competitive, companies must go beyond experimenting with digital and commit to taking a systematic approach to explore the emerging digital horizon and unlock the full digital potential.


Explore the hyperconnectivity, focus on the nature of relationships rather than just on entities: Digital means holism and interconnectivity. Behind every problem is a relationship dynamic out of the alignment. Thus, understanding the interconnectivity of systems and relationship dynamics are important for both diagnosing the real cause of problems and solving them in a structural way. The digital ecosystem is hyperconnected, complex and volatile, for complex problem-solving, understanding context is often the first and the critical step in framing and creating the relevant context to come up with better solutions. Otherwise, you are working without boundaries. To explore the emerging digital horizon, you have to understand what it means to the business and get to know the external changing connected environment or the entire business ecosystem. It’s about seeing interrelationships rather than isolated things, understanding patterns of changes rather than static “snapshots”; focus on the nature of relationships rather than just on separate entities. It ensures that the enterprise is connected to all appropriate eco-system, lattice or otherwise, touch points, for improving knowledge and idea flow. It’s about how to encourage creative collaboration through cross-functional communication, robust processes, and innovative management.

Explore multiple perspectives unfolding into multi-dimensionally enhancing systemic digital continuum: The digital world is nonlinear and ambiguous, also multi-dimensional and diverse. The highly complex and dynamic digital system needs to be understood through holistic thinking, synthetic perspective, as well as being elaborated in the well-structural effort. It is imperative to explore different views, fresh knowledge, and multiple perspectives in order to gain a better understanding of certain topics or problems that may occur and develop a systematical approach to overcome the challenge. If the organization understands itself in relation to its context, it should be able to determine whether it requires changing something to become viable. It is critical to building the culture of inclusiveness, orient people and make them aware of the diversity in their team or organization, help them appreciate the “diversity of thoughts,” and provide them the tools and experiences of how to effectively communicate, collaborate, and develop a creative team to enforce creative collaboration and reap the benefit. It’s important to explore the digital horizon by taking a systematic approach to managing changes and generating scenarios where there is no one solution to a problem, but there are always alternative ways to do things. Organizations and their people learn through their interactions with the environment. They act and observe the consequences of their actions, make inferences about those consequences, and draw implications for future action.

Explore the emerging business opportunities with abilities to shift focus repeatedly and fast, from the whole to the detail elements and their relationships: To adapt to the rapid changes, organizations need to improve its structural flexibility and strategic responsiveness in order to move quickly and capture business opportunities on time and manage risks effectively. More specifically, it is about building business capabilities to process information almost real time; break down the silos to harness communication & collaboration with the business counterparts, be open to the new knowledge, be informative to act, be elastic to scale, be flexible to change, and be resilient to recover, fail up and fail forward. Digital business management focuses on managing a portfolio of relevant cross-border strategic synergies and business interdependence with the appropriate mix of enabling organizational elements and maintaining the right level of digital balance. Limited hierarchy works best in a creative environment where the free flow of information, ideas, and their prompt implementation are the key elements of responding to changes and accelerating digital transformation.

Highly mature organizations not only apply the most advanced digital technologies to their business but more importantly, they weave all important factors into business competency. It is about creating a shared vision, establishing strong interdependent relationships, building the culture of learning and creativity, and taking the logical, iterative and integral approach to explore the rising digital horizon and discover the “art of possible.”

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