Tuesday, February 20, 2018

The New Book “Problem-Solving Master” Chapter 3: Creative Problem-Solving

People who can solve problems in a new way are innovators. 

Running businesses is an iterative continuum to solve problems large or small. Creativity needs a problem, and a creative person needs a purpose. Creative thinking and critical thinking often work in tandem for problem-solving. Collectively, innovation allows an organization to stand out and above the rest for solving problems creatively and maximizing the commercial value to the company.





Unless there is a problem, there is no creativity: Any problem is the right problem if there is an attempt to find a solution. It becomes about addressing the correct need and perhaps the problem becomes how to identify the need at the right level. When you encounter a tough problem, you need to think it in a creative way. There is as much creative thinking that goes into problem identification as solution discovery. Sometimes lack of creativity becomes the problem after many people refused to deal with it for various reason and ignored it until it becomes a problem and later, the bigger problem and the harder problem, and even the business survival problem or the career breaker problem. Therefore, always encourage critical and creative thinking at every level of the organization, it is important to applying creativity in a recursive way to the creative process for effective problem-solving. Change, creativity, and problem-solving are all important perspectives for driving the business forward. If you don’t have a sound solution to each newly created problem, you’ll have very little chance to successfully run a high-performance digital business.

Creative problem-solvers have the ability to reframe the circumstances or conditions around a problem and solve it creatively: An innovative problem-solver doesn’t do different things, but they do things differently. It is important to experiment, explore, and encourage the new way to solve either old or emerging problem. Because with increasing pace of changes and frequent disruptions, the best practices are outdated sooner than ever and “commonly known” method is no longer working anymore when the circumstances change. In fact, it takes courage to get out of the conventional thinking box, practice creative thinking to come out novel ideas, broaden thoughts and connect wider dots for coming up alternative solutions to tough problems. In short, being creative is about how to solve a problem intelligently and come up with elegant solutions. It is important to get out of the fear that blocks our genius, learn how to liberate imagination and come up with a new approach to problem-solving.


Develop employees entrepreneurially and build a culture of problem-solving: People who can solve problems in a new way are innovators. With a culture of learning and creativity, individuals will be more innovative if they are passionate about their work, encouraged to think creatively and enjoy the problem-solving jigsaw puzzles. Let them do things and solve problems in their own way to meet good results. What many see as innovation is actually problem-solving scenario - a simple process of deduction to derive a solution drawing from knowledge, experience, and out-of-the-box creativity. Innovation Management needs to set the guidelines, establish a framework to “keep focus” and apply efficient tools to improve innovation effectiveness - solving the right problems and efficiency - solving them in the right way.

Digital is the age of innovation. There are both hard factors such as policy, process, performance and soft factors such as leadership, culture, and communication, which need to be woven seamlessly in order to build creative and collective problem-solving capability.


The New Book “Problem-Solving Master” Book Introduction




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