Sunday, March 10, 2019

The Monthly “Change Agent CIO” Book Tuning: Running IT with High Changeability Mar. 2019

With rapid changes and continuous disruptions, Information Technology should be seen by any business as a “digital game changer.” 

Change is inevitable, organizational change has become a common practice within an organization, but too often changes are made as a reaction to outer impulses, crisis, and demands. This is the bureaucracy’s way of meeting the challenges. A digital transformation is achieved via dynamic Strategy-Execution-Change lifecycle management, though it is not all linear steps, but an iterative, ongoing and upgoing change continuum. How to run IT with high changeability.
     

Running IT with High Changeability



How to Leverage IT to Enforce Business Changeability Digital is all about CHANGE. One of the differentiated business capabilities is AGILITY. Being agile means anticipating likely change and addressing it deftly, keeping business on course and customers satisfied. Digital technology is the business enabler and the powerful force beneath the change. How to leverage IT to enforce the business changeability?

Shaping IT from a Change Laggard to Digital TrendsetterTraditional IT organizations are often inside-out operation-driven, mechanical and monolithic, it’s perceived by business as a controller and change laggard. Because in many cases, the business continues to evolve faster in grasping the market share and winning new customers, but sometimes failed due to lack of real-time information to capture business foresight and customer insight. With the exponential growth of information and often technology-led disruptions, IT has evolved significantly in running the business today, IT also faces an unprecedented opportunity to refine its reputation from a change laggard to the trendsetter of the digital organization.

Running IT as Digital Change Agent Digital transformation is a journey. Literally, the transformation is to radically change the nature of something. Digital transformation is a radical change of the business via its underlying business processes, invisible business culture or emergent new business model, etc. In a business scope, there are some of the “significant bits and bytes of information” needed to make cognitive connections when evaluating a new market, new technology or any business growth opportunity. Hence, IT plays a critical role in exploring such an “art of impossible,” and should be run as a digital Change Agent.

Shaping an Effective IT Digitalization Agenda? IT becomes so critically, many times, it is a determining success factor for building long-term business competencies. However, many traditional IT organizations are still perceived as a cost center and get stuck at a lower level of business maturity. At the dawn of the digital transformation, IT faces unprecedented opportunity to refine its reputation, also needs to take more responsibility as a true business partner. Information Technology should be seen by any business as a “digital game changer.” But from here to there is not some spontaneous activities, IT leaders need to clarify the following mysteries for shaping an effective IT digitalization agenda, set the right priority to run a high-performance digital organization.

How can CIOs “Walk the Talks” to Lead Change and Digitalization Information permeates into every corner of the business and technology makes an impact on how we think, work, and live. The pace of changes in IT would force more CIOs to shift into transcendent digital leadership roles because IT plays a significant role in driving change and digitalization of the company. CIOs need to work closely with the IT management team to develop a solid IT Management framework that matches the needs of the business, to “walk the talk,” and achieve the art of possible.
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