Wednesday, July 23, 2025

Visible & Invisible of Organizational Personality

These internalized features of organizational personality enable people to make decisions and act consistently with the mission, even in uncertainty. 

Culture is a collective mindset, attitude, and behavior. It's the "personality" of the organization. It's the invisible success factor of the business. The visibility of culture can be understood through its various manifestations, ranging from observable behaviors to less visible shared mental models.

 Organizational culture, in particular, significantly impacts an organization's identity, members' shared sense of belonging, development, productivity, and learning at all levels.

Culture manifests in several ways:

Visible Elements: These include behavioral regularities in interactions, such as language, customs, traditions, and rituals. Publicly announced principles and values, ideologies, broad policies, and implicit rules ("the way we do things around here") also fall into this category. The climate or feeling conveyed by the group is also visible through physical layouts and interactions.

Less-Visible Manifestations: These encompass habits of thinking, shared mental models that guide perceptions, thought, and language, and shared meanings and symbols (ideas, feelings, and images) that members may not consciously recognize.

Organizational culture can be strong or weak, functional or dysfunctional. Strong cultures, often found in organizations with long histories, feature enduring indoctrination, continuous reinforcement of values through rituals and symbols, and clear expectations for behavior. These internalized features of organizational personality enable people to make decisions and act consistently with the mission, even in uncertainty. 


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