“Change is simply a shift of the “Old Way - Chaos - New Way” to do things.”
“Awareness is the first step of Change Management, it starts from the mindset level.”
“Strategy, role-model, systems thinking, trust, relationship management, balance, etc., are all important culture change principles.”
“To clear the path, whether that be the elimination of obstacles, closing the blind spots, or to provide guidance, so that the business as a whole can take a digital leap and unleash its full potential.”
“It’s probably better and more accessible to measure change readiness rather than change progress.”
“To make change sustain, the important thing is “end-to-end” performance.”
“Whatever the measurement system is, it needs to be consistent, repeatable and as unbiased as possible.”
“It takes courage, motivation, discipline, and persistence to get out of comfort zone.”
“If you make change part of your operation routine and your DNA, and then change becomes easier to deal with, and even become an ongoing core business capability.”
― Pearl Zhu, Change Insight: Change as an Ongoing Capability to Fuel Digital Transformation
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