Influentialleadership

It’s always important to leverage information to capture business insight, apply the latest technologies to improve business efficiency; use architectures to optimize processes, constantly improve quality and the overall organizational performance and maturity.

All enterprises are designed to varying degrees of detail and with varying degrees of success, but it does not mean that they are architected and orchestrated seamlessly. It is important to reimagine the future of the business boldly, but make an objective assessment of the digital readiness carefully.

There are varying degrees of understanding of the scope of corporate governance and the distinction between corporate governance responsibilities and management responsibilities. How to enforce leadership by grouping up capable architects, IT experts and quality experts to revitalize business models, optimize business processes, and improve overall organizational agility and maturity?

Business Process Architect: Quite many organizations still function as a sum of pieces, silos divide people, delay business changes. Inefficient processes create friction and decrease capacities for business transformation. Thus, the broader the reach of the business process, the more diffuse the truth becomes, the more important it is to commit the time and energy required to reach a holistic view of the business process in order to improve its effectiveness and efficiency. Insightful business architects should consider the whole, and their purpose is to achieve the goals for the thing being architected, guide subject matter experts for process improvement.

Business management and governance are interdependent disciplines underpinned by business processes, which are based on a high-level "architecture" of the business process. Business Architecture should have the capability to transform the manual process and the business requirement to process design and process governance. So business process architects, at the senior level, are able to provide the analytical rigor and techniques of the business initiatives for change, especially for the large-scale transformation, captures the interrelationships between key business processes together with enabling support processes and their alignment with the policies, strategies, goals for an organization.

IT Experts: Information technology is the linchpin in weaving all crucial business components such as people, processes, technologies to differentiated business competencies. So knowledge proficient IT experts are in demand to advise on investing in new technologies or opportunities to leverage and re-use existing IT assets accordingly. They need detailed understanding of the capabilities of the selected business processes management technology and experience of integrating multiple systems.

IT roadmaps are one of many inputs into a mature IT-enabled business initiative portfolio management process which is part of IT Governance. At a higher level of IT governance, those IT experts should also be best-placed to provide advice to the process owner and other stakeholders (internal or external to IT) on how to best fit into overall governance structures for alignment, compliance, risk-intelligence.

Quality advocate: Quality is doing the right thing right, the first time. Besides these critical quality attributes such as proficiency, effectiveness, efficiency, reliability, simplification, consistency, coherence, etc, high-quality enterprise consists of high-quality leadership, people, high-quality products/ services, and high-quality business capabilities/processes, etc. So quality advocates educate people about the essence of making quality everyone’s business; they can effectively lead an organization into good practices, to shape quality as the mindset and quality as the discipline.

"Quality management" needs to be embedded into the corporate culture; it requires engaging all the people involved working together as a team to excel in quality products/service delivery. Quality Management is interdependent, it is not one department’s work, as a degree of quality is in everything people do and experience. It requires engaging all the people involved working together as a team to excel in quality products or services deliveries, increasing transparency of the business environment and improving overall business maturity.

Organizations large or small are on the journey of digital transformation. It’s always important to leverage information to capture business insight, apply the latest technologies to improve business efficiency; use architectures to optimize processes, constantly improve quality and the overall organizational performance and maturity.

Posted in: Future of Leadership,Leadership Master