Sunday, August 28, 2016

The CIO’s Digital Agenda: Running a Balanced Digital IT Aug. 2016

IT leaders need to bridge the chasm between “the old’ way to do things and the new way to manage and strike the right balance to achieve business efficiency, effectiveness, and agility.

IT is the foundation of data, information, and modern knowledge. The biggest misnomer regarding IT is that it is "just technology." Digital is about the rapidly change and continuous business flow, and IT becomes a changing organization to driving business transformation. How to fine tune IT to become a change agent and get the business digital ready?

Running a Balanced Digital IT  

  • A Balanced IT : The emerging digital technologies such as Cloud, Mobile, Social, and Analytics bring new opportunity to run IT organization faster and agiler. For many legacy organizations, how does IT support the existing environment while deploying innovative, "value generating" initiatives? Or to put simply, what are the effective ways to meet these challenge? And how to run a balanced IT to both keeping the light on and accelerating digital transformation?

  • Running a Balanced IT Portfolio? To reinvent IT management and maximize IT value, IT needs to become the strategic partner of the business, and it’s important to map and translate business strategy into technology projects, fundamentally every IT project should be business initiatives. Because IT is a key enabler of business capabilities underpinned by IT-glued business processes. Therefore, in order to implement strategy successfully, it is important to manage a balanced IT project portfolio to achieve business efficiency, effectiveness, and agility?

  • Three Digital Balances IT Needs to Strike?  IT is a system which has an emergent property of individual human beings making sense of experiences in time and place. IT system makes interactions with the environment to collecting, storing, processing and delivering information, and ensure the right people getting the right information at the right time to make the right decision. IT organization plays a significant role in both keeping the business bottom line and contributing to the top line business growth; setting the standard for risk management, as well as leveraging the latest tools and platforms to enable innovation; IT is also crucial to fix the handy, urgent business problems, as well as digitizing the touch points of customer experience for the business’s long-term transformation. In practices, there are three digital balances IT needs to strike in order to improve its efficiency, effectiveness, agility, and maturity.

  • Is IT Leadership like Bicycling: All About Balance? Many IT organizations are on the way to the digital paradigm shift, from running a maintenance center  for keeping the business light on to reinvent IT as an innovation engine and value creator. There is a mixed bag of legacy technologies and emergent digital tools and apps to run an IT organization today. Therefore, IT leaders need to bridge the chasm between “the old’ way to do things and the new way to think and prioritize how to run a high-performing IT, as well as how to measure IT value via the business perspective. Is today’s IT leadership just like bicycling, all about balance.

  • Three Aspects of Digital Balance: Nature and human societies are a ‘complex adaptive system’ inhabiting interacting agents that adapt to each other and their environment. It is a nonlinear, dynamic and open system in a thermodynamic sense. Unlike closed equilibrium system, it hence spontaneously self-organizes; generates patterns, structures, and complexity; and above all, creates novelty over time. Either from nature or business perspectives, how to strike the great balance of such a complex and dynamic system, though.

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