Saturday, October 19, 2019

Digital Workforce as Learning Master

Digital organizations today need to redefine themselves where talent can develop and learn more rapidly than anywhere else.

People are often the weakest link but one of the most critical success factors of the organization. Modern digital technologies bring unprecedented convenience for people to learn and collaborate, improve their productivity, learning agility, and innovativeness. The digital workforce is a technology savvy new breed and learning master.





The digital transformation journey is to prepare people for getting digital ready:
Digital workforces are multi-generational, multicultural, and multi-devicing. Driven by change necessities, digital technologies, and cultural progress, the digital workforce today are divergent in many ways, share a natural affinity for new perspectives, fresh insight, and collective wisdom. To create a culture of learning means having the right pro-learning mindset, from top-down. When people leave the inside box thoughts and standards to seek additional knowledge and experience, they are stepping outside that box into unfamiliar territory and lead change effortlessly. It’s strategic to build a learning organization in which people can learn and develop themselves and dare to be different. Because the digital environment is dynamic and uncertain, business growth and innovation today are heavily dependent on having the right people with a growth mindset to catalyze change and innovation relentlessly.

Forecasting demand for specific skills and roles helps to accelerate organizational learning and performance: Forecast knowledge and skills are required to ensure you have the right people, in the right place, at the right time, and for the right cost. Talent managers start using data not just to monitor employees’ behavior, but to ask and answer some hard questions that are at the heart of how employees contribute to business performance, predict employee preferences and behaviors and tailor next practices to attract and retain talent.

Develop predictive models and identify leading indicators to forecast business requirements and staffing requirements, track skills and performance, and maximize the human capital investment. With effective information and knowledge management, they can amplify their knowledge power to solve business problems collectively. It’s also important to orient people and make them appreciate the diversity of thought and help them build their professional skills progressively. The digital-ready workforce is composed of people who can work independently, well-disciplined, have both learning agility and excellent problem-solving skills, bring positivity and creativity to the workplace.


Enforce interdisciplinarity: Knowledge hybridity or interdisciplinarity can be applied to digital management by integrating multidisciplinary methodology which involves applied science (engineering), art (design), principle (Philosophy), Cognition (Psychology), Social norms (Culture) and group behavior (sociology) for reaching the next level of digital management maturity. 

Communication, integration, planning, and training are indispensable when you are on the ride of digital trajectory. To improve the change success rate, understanding the learning curve needs to be the prerequisite to ensure change success. The learning curve is applicable to everyone even those who planned and conceived the vision for change. Thus, change requires tools, training, and practices in order for the participants to feel comfortable that the service level they provide will continue to improve with the same or reduced effort.

A digital workplace encompasses so much that it's hard to isolate it from other dimensions of the enterprise. Digital organizations today need to redefine themselves where talent can develop and learn more rapidly than anywhere else. They are like the melting pot to inspire creativity, motivate learning, encourage free-thinking, as well as experimenting with better ways to do things continuously. Keep learning, so you can keep improving.



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