From the boardroom to the contact center, the touchy-feely conversations need to truly connect the minds and untie the knots in people’s hearts.
Unnecessary complexity arises not from nothing. Humans create, though unintentionally in most cases their own problems. Therefore, they have to untie the knots they made themselves.
There’s “lost in translation” in cross-functional conversations, how to overcome such challenges? Is communication the bottleneck in decision making, how to achieve the expected outcome? Understanding the logic behind these inquiries can untie the communication knots.
Analysis and synthesis are both scientific methods which always go hand in hand. In general, the analysis is defined as the procedure by which you break down an intellectual or substantial whole into parts or components (loosen, untie, set apart).
From the boardroom to the contact center, the touchy-feely conversations need to truly connect the minds and untie the knots in people’s hearts.
Humans create, though unintentionally in most cases their own problems. Therefore, they have to untie the knots they made themselves, shoot the tangles to see from the different angle, and leverage creative thinking to discover the alternative way for problem-solving.
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