At the end of the day, the organization must be centered on its customers.
IT strategy is an integral component of business strategy. The objective of IT strategy is not just to be aligned with business strategy, rather, IT strategy is an integral part of Business Strategy. CIOs as an IT leader and a business strategist, how to create a good strategy, and more importantly, how to implement it, and demonstrate business value in order to build solid IT reputation and improve IT maturity?
CIOs need to have a holistic view of the business from a senior business leader’s perspectives and to provide the added value of technology. Now, Information Systems are impacting every business activities at the organization, CIOs should have a strong business knowledge to be able to communicate with the other executives. And IT success is based on how CIOs manage strategy - implementation cycle and create business value to build a customer-centric organization.