Performance is a by-product of engagement.
The speed of change is accelerating, organizations are shifting from industrial speed to digital speed; from the inside out - operation driven to the outside in - people centric. With unprecedented opportunities and many pitfalls on the journey of digital transformation, should leaders or managers focus on operation performance or employee engagement, short term quick win or long term business excellence?
High-performance managers do both. They reward good behavior. They find ways to discourage negative behavior. They are strengths-based, engagement-focused, and performance-oriented. They develop deep interpersonal relationships with their employees and focus on achieving excellence, beyond driving performance only.