Monday, January 30, 2017

CIOs as “Chief Inquisitive Officer: A set of Q&As (X) Dealing with IT Innovation Paradox

Modern CIOs face many challenges, it is not sufficient to only keep the lights on. Regardless of which industry or the nature of organization you are in, being a digital leader will need to master the art of creating unique, differentiating value from piles of commoditized technologies and take advantage of the emergent digital trend as well; digital CIOs also have multiple personas, “Chief Innovation Officer,” “Chief Insight Officer,” “Chief Improvement Officer,” “Chief Information Officer,” and here, we discuss CIOs as “Chief Inquisitive Officer,” with a set of Q&As to lead digital transformation.

Startup or Bellwether: Who are the Better innovators? Innovation is the light every business is pursuing, however, for most companies, innovation is more as serendipity, rather than a systematic business capability which can be built upon; in particular, startup business or industry bellwether, who are the better innovators?

Do you think IT is well Positioned to be the Innovation Nerve Center of the Organization? The traditional role of CIOs is to manage information, IT systems, and cost, now with information is permeating into every corner of business and digital technologies are more often the cause of innovation disruption, IT has itself transformed to creating a new competitive advantage, new products, and new services. But many of today’s C-suites are unaware of what is technologically possible now or in the future, so do you think IT is well positioned to be the innovation nerve center yet??

IT Paradox: Should Creativity and Process go Hand in Hand? Today, organizations have to compete on a global scale and creativity is not only valuable from a products/service standpoint, but can also add efficiency or effectiveness to IT operations, improving business-IT communication, innovate business culture, and provide for outside-the-box problem-solving capability as well.

How to Build Innovation Strength in your Organization? Digital innovation has a broader spectrum with hybrid nature, it is the incremental improvement- radical innovation continuum. It has broader scope beyond just a new product or service, radical innovation brings something that was not existing before. Incremental Innovation is more about taking something someone created and adding to it, changing it, adapting it; or to leverage the latest technology for business improvement. A fine tuned innovation is not a serendipity, how to build innovation strength in your organization?

Are innovation management and change management the same? Innovation is value creation in a different way or to a different element of the business; there are both disruptive innovation and incremental innovation as well. So is innovation just another word for change; or does innovation management align with change management? Change and innovation share a common DNA, which is 'change' nature. But they are still different; each one has different motivators and must be managed differently. Innovation is a collection of thoughts, ideas, or efforts used to bring about or manage change to a desirable outcome. Not all change management is innovative however, innovation only exists to bring about change. Innovations do not need to be new however they should at the very least implement an existing method, idea, or resource in a new way, thereby making it innovative to the particular challenge at hand.

The digital CIOs need to reimagine IT as the business growth engine and lead changes via inquiries. They need to keep asking open-ended questions such as, "Why? Why not? What If?" They have to focus on guiding the company through the digital transformation, and create unique business value because IT is the significant element of any differentiated business capability and the defining factor for competitive advantage.



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