Debating is not for stimulating conflicts, but for brainstorming better ways to do things.
Modern CIOs face many challenges, it is not sufficient to only keep the lights on. Regardless of which industry or the nature of organization you are in, being a digital leader will need to master the art of creating unique, differentiating value from piles of commoditized technologies and take advantage of the emergent digital trends as well. Digital CIOs need to have multiple personas, “Chief Innovation Officer,” “Chief Insight Officer,” “Chief Improvement Officer,” “Chief Information Officer,” and here, we discuss CIOs as “Chief Inquisitive Officer,” with a set of Q&As to lead the digital transformation.
- A set of Q&As for Running IT as Revenue Rain Maker? Traditional IT organizations are perceived as the cost center, running in an inside-out operation driven mode. Nowadays, with the exponential growth of information and lightweight digital technologies, forward-looking organizations across industrial sectors claim they are in the information management business, and there is a high expectation of IT to drive changes and lead the digital transformation. Therefore, the invisible divide IT vs. Business perception needs to go away, and CIOs should market themselves and advocate IT as an integrated component of the company, in order to run IT as an innovation engine and revenue generator for the business. CIOs must set priority right and have an IT transformation checklist on how to answer the questions such as: How do we get revenues now? How will we do in the future? How should IT help the company win businesses? How can IT contribute to customer acquisition and retention? And how to run digital IT as a revenue rainmaker??
- A set of Q&As for IT Reinventing and Branding: Most of IT organizations today are still being portrayed as the back-office cost center, to re-in-imagine IT, IT branding needs to be part of IT transformation effort, and IT branding strategy should be an integral part of IT strategy. Your brand identity will be the face you put on your IT organization and it flows from your brand strategy. IT brand identity should be supported by the message you create and distribute to your customers. After you have your IT brand strategy and your IT brand identity in place, your can actually market the IT brand inside the enterprise.
- A set of Q&As (IX) for Dealing with IT Management Dilemmas Digital disruption is frequent and unstructured, businesses just have to get used to the new normal and learn how to deal with them proactively. Obviously, there is no one size fits all solution, and "boil the ocean" approaches seldom deliver expected results. So how to take a structural approach in dealing with digital disruptions, and what’s the logical scenario to manage digital transformation seamlessly?
- A set of Q&As CIOs’ Challenges and Priority Nowadays, information is the lifeblood of business, and technology is the big brain of the organization, there are so many things in CIO’s agenda, IT is always in overload mode, and CIOs seem to be at hot seat. Therefore, in order to run IT more effectively and efficiently, how shall CIOs prioritize the projects, and what shall be put on the top of CIO’s agenda?
- A set of Q&As about Digital CIOs’ Leadership? Compared to other traditional executive positions, CIO is a considerably new role with more than two decades of history; due to technology's change nature, IT and CIOs seem always to be in hot seat, need to continue to be refreshed and adaptable; due to misunderstanding of IT, many organizations also unrealistically want their CIOs to be good at everything, so contemporary CIOs face another tough choice: being a strategic leader or hands-on manager?
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