Saturday, December 9, 2017

How to Close Blind Spots for Making a Leap of Digitization

It is important to challenge, debate, learn the nature of each other through the aspect of dynamic and respectful dialogs to close blindspots and bridge cognitive gaps.

“Blind Spot” is not a new topic, everyone has some, but some with more, some with less. The root causes of blinds port are often the people’s mentality such as ego or bias, thought processes such as lack of “whole brain” thinking, or lack of knowledge or insight. The blind spots, either strategic one or operational one, are perhaps inevitable, the point is how business leaders or professionals learn to deal with them and close blindspots seamlessly.


Blind spots are caused by silo thinking and homogeneous team setting: Many organizations are still running at the industrial speed with bureaucratic culture and hierarchical decision-making scenario, the business is the sum of pieces than a holistic whole. Silo mentalities will create numerous blind spots in talent, resources, process, capacity, and capability. Functional silos compete for resources, rather than work collaboratively to optimize businesses. Therefore, it’s important to build high-performance teams with the heterogeneous group setting, complementary skills, and distinctive capabilities in order to fill blind spots, clear business vision, and spur creativity. The company's reputation and success today are founded on innovation and to a very large extent, innovation closes blind spots. The productivity is higher in an innovative organization, and an innovative organization has less blind spots because people do not fear to provide feedback. Creativity is encouraged, and cognitive difference expands the lenses to comprehend the business thoroughly and manage the business seamlessly.


Fast learning and self-control to close blindspots: Continue to see the importance of dealing with blind spots by learning how to be quick to listen, slow to speak, and slow to anger. Can you provide calm inquiry clearing the blind spots to help find out what is really happening? Can you see the bigger picture and is not living the day-to-day activities only? Can you always dig through the root cause, not just know the symptom? Can you dispassionately analyze the situation to close blindspot smoothly? Your signal light behavior illustrates the value of maintaining self-control when you face hardships in business or your personal life. Can you ask right questions to spot blind spots? Do you provide calm inquiry clearing the blind spots to help find out what is really happening? Be humble, be patient and learn self-control to close blindspots.


Understanding the bigger picture, and not just living the daily activities to close blindspots: Most teams operate with an incomplete and relatively small view of the world. Thus, too often in an effort to keep moving forward, they jump to the wrong conclusions. To close blindspots, you have to be humble to realize there are many things you know you don’t know and perhaps even more which you don't know what you don't know. Until that happens, you will continue in the lives of blindness. All these together add up to quite a bit, and should really make you desire insight and squash arrogance. As the person that can see the bigger picture and is not living the day-to-day activities, the team needs you to close blindspots! At today’s “VUCA” digital new normal, there isn't always a right or wrong choice in any situation and there are a lot of grays. This makes it very hard to choose a right or wrong from your choices. Thus, it is important to challenge, debate, learn the nature of each other through the aspect of dynamic and respectful dialogs to close blindspots and bridge cognitive gaps.

Whether that be the elimination of obstacles, closing the blind spots, or providing guidance, it is the attitude plus aptitude, be humble to learn; be hungry for the insight and be skillful to frame the right questions and answer them mindfully. That is the practice to clear the path and accelerate change and progress.

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