Thursday, April 30, 2020

The “Discrepancy” Quotes of “Digital Master” Apr, 2020

There is often a difference between what organizations say and what organizations do -the discrepancy between “talk the talk, and walk the walk.”

"Digital Master is a series of guidebooks (28 + books) to perceive the multi-faceted impact digital is making to the businesses and society, help forward-thinking organizations navigate through the journey in a systematic way, and avoid “rogue digital.” It perceives the emergent trends of digital leadership, provides advice on how to run a digital organization to unleash its full potential and improve agility, maturity, and provide insight about Change Management. 

It also instructs the digital workforce on how to shape a game-changing digital mindset and build the right set of digital capabilities to compete for the future. Here is a set of “Discrepancy” quotes in “Digital Master.



1 There is a significant discrepancy between traditional linear management discipline based on silos and “command-control” style and nonlinear digital management based on holistic understanding and inter-connectivity.

2 When there is a discrepancy between IT perception of itself and the user perception of IT, the top management must work closely to understand the situation from the different perspectives and make an objective assessment of IT maturity.

3 There is often a difference between what organizations say and what organizations do -the discrepancy between “talk the talk, and walk the walk.”

4 Often, in siloed society with overly restrictive boundaries and knowledge scarcity, people who do the innovation practices or experiments couldn't "walk the talk"; while innovation theorists who often live in the "ivy tower," do not get the chance to practice their innovation theories. Thus, there are some discrepancies or gaps existing, causing the high rate of innovation failures.

5 The consistency or discrepancy between behaviors and practices on one hand and stated values, vision, mission, strategy, and risk appetite on the other, is what should be audited.

6 There's a measurement discrepancy between what matters for business and what matters for the customers. Often, what is most important is what the customer does not tell you -- their unarticulated needs.

7 The existence of a discrepancy representing a wild problem can be explained in numerous ways. The choice of explanation determines the nature of the problem's resolution.

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