Monday, April 6, 2020

The Monthly “100 Digital Pitfalls” Book Tuning: The Opposite of Digital Mentality Apr. 2020

One of the most important perspectives of Change Management is to understand the psychology behind the change and how to keep digital fit from the mindset level.

Digital makes a significant impact on how we think, live, and work. There is a mix of old and new, physical and virtual, order and chaos. We are in a time of tremendous change, the dawn of the digital age, the path to the next level of digital maturity, also in the era of confusion and information overload. Therefore, it’s critical to identify, understand, and avoid pitfalls, discover strategic and predictive pathways to change, increase confidence, position a brand and leverage resources to make the digital paradigm shift effortlessly.

The purpose of 100 Digital Pitfalls: How to Overcome Pitfalls on the Path of Going Digital” is to throw some light on how to identify, understand, and overcome common pitfalls on the digital journey, dig underneath the surface, and take a holistic approach to integrate both hard and soft elements for improving the long-term organizational competency and reaching the high-level of business maturity. Slideshare Presentation




The Opposite of Digital Mentality 


Be Alert of the Three Opposites of “Digital Mentality” Many organizations are doing digital - applying some fancy gadgets or taking a few business initiatives. But very few are taking a holistic approach to go digital and be digital. The fundamental difference is the digital mind shift. One of the most important perspectives of Change Management is to understand the psychology behind the change and how to keep digital fit from the mindset level. This is related to a function of things such as basic mental framework, cognitive intelligence or emotional brilliance. Be alert of the following three opposites of “digital mentality.”

Three Mentalities Enlarge Digital Gaps Businesses and the world are hyperconnected today, the oceans, mountains, and deserts can no longer divide us, however, there are still walls in people’s hearts, and there are gaps in people’s minds. here are three mentalities or thought processes which enlarge digital gaps, and stifle digital flows.

Anti-digital Mindset: The Cause and Effect of Silo Thinking Silo is perhaps one of the most paradoxical symptoms in running the business at the industrial era, on one side, most of the organizations are still operating in the functional base to improve efficiency; on the other side, the digital nature of hyper-connectivity and interdependence makes it inevitable to break down the silo, because more often than not, the silo thinking becomes the root cause of ineffective leadership; the silo team fragment the strategy, stagnate execution, motivate the unhealthy internal competition and cause more problems than benefits. More specifically, what’s the cause and effect of silos and silo thinking?

The New Book “Digital Gaps” Chapter 1 Introduction: Cognitive Gaps Cognition is the mental process of acquiring knowledge through thoughts, experiences, and senses. It is a perception, sensation, and insight. People are different, not because we look different, but because we think differently. Cognitive gaps enlarge problem-solving gaps because it will cause the blind spots for either defining the real problem or solving it. Cognitive gaps cause innovation gaps which disconnect many things that are supposed to be interconnected, it becomes the barrier for connecting the dots to stimulate creativity. There is a multitude of perspectives on the cognitive gaps, as well as how to close them.

Three Gaps Caused by Bureaucratic Thinking The word "bureaucracy" is often seen in pejorative circumstances. Generally speaking, bureaucracy is a system based on a hierarchy of authority and division of workforce functioning in a routine manner. At the industrial age, most of the organizations are running at silos, with the top-down organizational structure, bureaucracy thinking is perhaps understandable, because “command and control” is part of the business culture. However, at the digital environment in which business functions become more dynamic and hyper-connected, the environment changes quicker than the 'speed' with which rules and processes can be changed, the gaps caused by bureaucratic thinking stop the change and turn to be the mental barrier to stifle innovation and the very obstacle to making effective decisions.

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