Monday, April 13, 2020

The Monthly “Performance Master” Summary: How to Measure Organizational Maturity Apr. 2020

Either at the individual or organizational level, maturity is the state of ripeness, quality, fluency, balance, and resilience.

Corporate Performance Management is a management control from strategy to the shop floor. "If you can't measure, you can't manage," legendary management guru Peter Drucker once asserted. Managing performance means understanding results, setting metrics, fixing plans, and making decisions to ensure it happens. It takes multifaceted approaches from multidimensional perspectives to unlock digital performance and catalyze change.





  
      How to Measure Organizational Maturity



Three Aspects to Measure Organizational Maturity Organizations today are over-complex and hyper-competitive, management continues to keep the business running, but the lack of insight on how well their organization is doing for the long term. Is it functioning well or dysfunctional? Which management metrics shall you apply to measure organizational overall health and maturity? Who and what tools are being applied to measure if an organization is healthy or sick? Proactive or reactive? Intelligent or dumb? Customer-centric or operational driven?

How to Assess Business Capability Maturity Organization’s capabilities are business to execute its strategy and deliver value to its customers. Every surviving business has certain capabilities; however, only very few high-performing businesses have a high mature level of capabilities, for not only running the business today but also competing for the future. Hence, from the management perspective, it’s important to assess business capability maturity accordingly, as say going "if you want to understand something, you have to be able to measure it,". But what are some attributes and what are the measurement scales?

The New Book “Performance Master” Chapter V Introduction: Digital Performance Management Maturity The effects of an increasingly digitized world are now reaching into every corner of the business and every aspect of the organization. Digital transformation is not a stand-alone initiative, it is a continuous journey to adapt to the new normal of the dynamic business world. Metrics are part of transparent visual management allowing pulling. So, how to measure up the performance and improve the digital performance management maturity.

How to Measure the Maturity of Organizational Agility Many forward-looking organizations are moving from doing Agile to being agile if we can only manage what we measure, how to measure the maturity of organizational agility? The measuring needs to go beyond agile, because "agility" is a philosophy of managing complexity and unpredictability through empiricism. How do you measure a philosophy?

Three Aspects to Reach the Next Level of IT Maturity Either at the individual or organizational level, maturity is the state of ripeness, quality, fluency, balance, and resilience. IT is moving up its maturity from functioning to firm to delight, running full speed with less friction. IT maturity is based on overall business maturity. IT maturity can further accelerate business changes and make a leap of digital transformation. Here are three aspects to reach the next level of IT maturity.

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