Saturday, April 28, 2018

The Monthly Insight of “Digital Quality” Apr. 2018

Quality is not just the specific task of one single business department or function, it is one of the management disciplines which needs to be taken in a systematic way. 

Organizational excellence is achieved via delivering qualified products or services and continuously improving business performance. Quality is defined by a number of factors such as efficiency, effectiveness, flexibility, innovation, or maturity, as a degree of quality is in everything people do and experience. How to fill quality gaps to improve digital performance, unleash digital potential and move up to the next level of maturity?

          

                      Filling Quality Gaps to Improve Digital Maturity

The Quality Gaps in Running a High-Mature Digital Organization Quality is defined by a number of factors, such as performance, manageability, operability, reusability, reliability, availability, etc. Many say quality attracts quality, and to effectively lead an organization into good practices to focus on quality attributes takes work and a level of credibility within the organization. In reality, many organizations still operate and get stuck at the lower level of maturity due to the quality management gaps. Quality is not just the specific task of one single business department or function, it is one of the management disciplines which needs to be taken in a systematic way. The quality gaps are varying, how to identify and close them and improve the overall business effectiveness and maturity?

The Digital Readiness of Organizations? We are in a time of tremendous change, the dawn of digital age, the path to the next level of digital maturity, also in the era of confusion and information overload. Most organizations have the mix of old and new, physical and virtual, order and chaos, the old way and the new way to do things, etc. Therefore, evaluating the digital readiness of the business is important to allow room for adjustments and keeping the organization dynamic and informative, in order to manage a high mature business.

CIOs as "Chief Inspection Officer": Three Aspects of IT Management Quality Check? Organizational excellence is achieved via delivering qualified products or services and continuously improving business performance. Quality is defined by a number of factors such as efficiency, effectiveness, flexibility, innovation, or maturity, as a degree of quality is in everything people do and experience. IT management quality directly impacts the entire business’s quality, competency and resilience, surviving and thriving capability. Hence, CIOs should do the periodic IT management quality check which includes to make an objective assessment of IT effectiveness, efficiency, speed, scalability, flexibility, resilience, etc, to ensure its performance and maturity, and the overall digital fitness of IT organization.

Three Qualities of Change Leaders: Fundamentally leadership is about change and influencing people to change. Leadership is moving you and others, and evolving into what is needed next. The speed of change is accelerating, Change Leadership becomes a more critical capacity to influence others through inspiration, motivated by a passion, birthed by a conviction of a sense of purpose of why you were created. Leadership is all about the ability to take initiative and the ability to influence with or without authority. It is the power of example that frees people to do willingly and well that needs to be done. What are important qualities in change leadership?

The New Book “12 CIO Personas” Introduction: Chapter VII The CIO as “Chief Inspection Officer”? IT plays a significant role in digitalization, as more often technology is a major digital disruptor and information is the lifeblood of the digital organization. The purpose of digitalization is to embed digital technology into key business processes, to improve the business capability and compete for the future. CIOs as “Chief Inspection Officer,” should do the periodic IT management quality check to ensure its effectiveness, efficiency, performance, and maturity.

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