The simplicity and complexity are just opposite ends of the same spectrum. That compounds all "problems." You need complexity to understand and appreciate the simplicity and vice versa.
Companies that are skilled at managing complexity can gain advantages by pushing the boundaries of a more sophisticated business mix that provides opportunities to create inter-business value, differentiated digital capabilities and the unique set of business competency.
Logic Behind Complexity
Innatelogicbehindcomplexity Our world has become overly-complex due to abundant information, interrelationship, volatility, unpredictability, ambiguity, nonlinearity, increased flux, rules and regulation, hybrid structure, the mixed bag of truth and myth. Often there are interdependent pieces behind complex issues, etc. It’s important to uncover the logic behind complexity, complexity management takes multidimensional thinking and multidisciplinary approaches.
innatecomplexity Complexity is a part of our sophisticated natural and human world. It is diverse, ambiguous, and dynamic with unpredictable outcomes. There is a mixed feeling about complexity; on one hand, desired complexity implies advancement and nonduplication; on the other hand, complication-undesired complexity causes difficulties and unnecessary pains.
Understandcomplexity Due to the “VUCA” digital new normal, change is unavoidable and digital disruption is inevitable. Businesses become complex if things do interact, particularly in the case of interdependent relationships, nonlinear interactions with un-repetitive activities and behavior, diversity, volatility, ambiguity, unpredictability. As a matter of fact, complexity has increased exponentially and has become the part of digital new normal. There are unknown interactions and very high inner dynamics in complexity. Complexity management is both art and science.
Is Complexity Diminishing Business Value? Modern organizations spend significant time and resources to deal with complexity, the complex organizational structure/process or the hyper-complex business ecosystem, which factors contribute the most to making organizations more complex? How to reduce unnecessary complexity or enforce effective complexity to increase business value?
Unnecessary Complexity of IT Organization Due to the changing nature of technology and an abundance of information, the IT organization has to leverage design thinking for reinventing itself to get digital ready. Not investing enough time in common IT design issues would cause more unnecessary complexity and make IT suffer from the busyness and lower customer satisfaction; even worse, create the disconnect between IT and the business, and decelerate organizational performance
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