To thrive in the “VUCA” digital new normal, the enterprise architecture is a practical tool that helps the organization do pre-planning, planning, prioritizing, and adjusting all the time.
It is important to leverage the architectural perspective to experiment, explore, and encourage a new way to solve problems. understand the complexity and guide people through it.
Architecture = Thinking and embodying the quality of human thoughts: Business Architecture enables “mind crafting” and deals with the diversity of thoughts systematically, be inclusive and recognize merit, orchestrate the interrelationship between people and process, to bridge the multitude of viewpoints effectively. By brainstorming and embracing the quality of human thoughts, the deep problem that reveals at the societal level is to understand what are the evolutionary pathways implied by those mind switches and how we can leverage different thought processes to stimulate novel ideas, tailor customers’ needs and solve their problems creatively.
An architect must consider the whole, and their purpose is to achieve the goals for the thing being architected. An architect’s view is multifaceted. From the outside-in viewpoint, the customer is the focal point; from the inside-out, employees are the key to execute strategy. An architect’s mindset is holistic, coherent and persuasive; has the ability to read the "ripples on the surface of the water," practice multifaceted thinking processes all the time, to reimagine the future of organization.
Business Architecture contains the organizational context in that it gives direction to the business design and transformation: The organization has to explore digital in all directions, the business architecture can be used as an organizational planning and design tool to depict "a model describing what the enterprise currently does" -a backward design viewpoint, the model offers an opportunity for senior management to reflect on whether they are truly doing what they thought they were doing. The business architecture of the future will be positioned as the glue between the customer, the business, and technology as the business boundary has been expanded.
Organizations have to adapt to the continuous changes by building dynamic capabilities and optimizing organizational structure. The organizational design issue is really about how to build the best mixture of organizational elements that harness adaptability through less hierarchy, frictionless processes and cohesive structures. Functions, Processes, Capabilities, and Services are all elements in the Business Architecture that should be cataloged and managed, and exhibited in relation to each other in diagrams when necessary. So the management can do the mapping between strategic goals, enable capability building and integrate different capabilities into differentiated business competency for successful strategy management.
Organizations become agiler to adapt to change and more information savvy for delivering real-time, intuitive products or services to delight customers. The choice architecture helps to eliminate confusion, facilitate effective communications by listening to the folks in the trenches and being willing to toss old prejudices aside to actually evaluate new ideas based on merit, helping to solve unforeseen issues for increasing people-centricity, setting abundant choices and options to delight customers, and improving organizational maturity.
To thriving in the “VUCA” digital new normal, the enterprise architecture is a practical tool that helps the organization do pre-planning, planning, prioritizing, and adjusting all the time; bring greater awareness of intricacies and value of the ever-evolving business systems, interwoven processes, technological advancement, resource alignment, deals with business initiatives, derived from strategy, improves the visibility of business management, craft the future state of the organization.
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