Tuesday, July 5, 2016

“CIO Master” Book Tuning XXXXXX: Three Dynamic Elements in Running Digital IT

Dynamic really means a lot for IT organization such as speed, agility, innovation, flexibility, and information savvy.

Digital transformation represents the next stage of business maturity which will optimize how the enterprise works and interacts with its ecosystem, with the customer at the center of its focus, and how the business is always on, because employees can get work done from anywhere, anytime, with the right information to make the right decisions. Digital IT needs to become more dynamic and innovative to be a pathfinder for the digital transformation. Here are three dynamic business elements in running a digital IT.

Dynamic leadership: Generally speaking, due to the speed of changes, especially at technology arena, the CIO needs to be a dynamic person with open, growth and complexity mindset. The CIO should have both broad business acumen and deep technical expertise as well, with high ability to handle personal attributes, manage impressions, initiate communications to suite situations so as to make things happen. A dynamic CIO can take courage to challenge the executive team’s expectations, as the reason many businesses end up not delivering value or achieving optimal performance is that there are too few executives willing to constructively challenge things. As an IT leader, a CIO’s dynamic persona will directly influence IT and business culture as well, and transform IT from a static support function to a change organization; from a cost center to an innovation engine. A CIO should accept and understand what they have to offer and strive for what is needed to establish and maintain the balance of operating and innovating. From IT leadership perspective, it is also about striking a balance of management (processes), leadership (people) and technical expertise/IT skills, with the capability to speak both dialects fluently.

Dynamic capability: IT is a key enabler of capability-based digital strategy. Digital capabilities such as manageability, optimization, automation, agility, and flexibility, etc. are dynamic, lego-like, and recombinant, and IT is the superglue in integrating business processes, resources & information, and talent into a set of necessary and differentiated digital capabilities that the company needs to implement its strategy and bring high-performance result. It directly impacts on how people are managed, budgets are planned and project portfolio is managed. The role of IT today for many organizations is a business 'solutionary' for information management, process automation, and digital orchestration - although the real goal is, as the case with every part of the organization, helping the business become, stay, and increase profitability via building the dynamic competitive advantage.
Dynamic workforce: With increasing speed of changes, the ability to adapt to change also becomes more crucial than ever. This is particularly true for IT employees, due to the disruptive nature of technology and overloading IT workload. Thus, building a dynamic IT workforce with learning agile is strategic imperative in running a digital IT, because an adaptive mind has better learning capability. Each person has a different level of knowledge (the consciousness about a problem) and reacts to environmental, thus, knowledge management will be a huge factor in the workplace of tomorrow. Building a dynamic workforce is to provide a creative working environment with necessary resource to improve productivity, creativity, and employee engagement. IT plays a critical role in information and knowledge management of the organization. The future looks to have more real-time sharing of information and knowledge across industries and professions of the likes we have not seen yet. Sifting that information and capturing what's value to the organization will take savvy and speed to be on the leading edge.

Dynamic really means a lot for IT organization such as speed, agility, innovation, flexibility, and information savvy. Principles, Processes, People, Practices, Performance, etc are all critical factors to run a dynamic IT and high-performance business.


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