Making a leap in digital transformation is not an overnight sensation, but take a systematic approach with step-wise practices.
Revenue growth: CIOs need to be business strategists and technological visionaries, and IT leadership have to be an integral part of top business leadership in driving business growth. It is about top-line business growth by maximizing ROI to add up overall business value in the second dimension. IT leaders can do so by integrating technology with strategy. Information executives have to be fully aligned with the business executives in articulating business strategy. IT leaders need to encourage their teams to spend more time with leaders on the business side as well as directly with customers. These engagements are leading IT to be much more proactive in proposing - as opposed to responding to - ideas for new ways to improve customer service or actually create new customer value and revenue. When maintaining a clear and efficient bottom line for “keeping the lights on,” with enough forward thinking to 'plan in' growth, and this dimension allows the organization to use technology to pour more on the top line, and catalyze the business grow with increasing speed.
IT manageability: IT is about using technology to lower costs, improve operations, and increase revenue. The focus of digital IT needs to provide business capabilities, not just services or solutions. Effective IT management means understanding every island of operation and every workflow process. It is through this comprehensive understanding that a CIO would be able to identify true cost savings, workflow optimizations, and additional revenue opportunities. IT is not a function that can be handled only inside the IT department or by IT managers, it takes collective effort and cross-functional collaboration to run a holistic IT and improve IT overall manageability. Business expects IT to become new capability enablers at higher-change organizations that compete on product/service differentiation. There are best practices and next practices to create and reinforce IT brand, to advocate innovation and improve IT agility.
Making a leap in the digital transformation is not an overnight sensation, but take a systematic approach with stepwise practices. A digital transformation is achieved via dynamic Strategy-Execution-Change life cycle management. Though it is not all linear steps, but an iterative scenario with a clear vision and well-defined business goals, the effective decision-making scenarios, and scientific performance measurement.