Monday, September 12, 2016

Twelve Change Management Insight

Awareness is the first step of CHANGE MANAGEMENT, start from the mindset level.


Change is inevitable, organizational change has become a common practice within an organization and across the industries, but too often changes are made as a reaction to outer impulses, crisis, and demands. This is the bureaucracy’s way of meeting the challenges. What are the invaluable Change Management insight, the proactive and effective way to deal with changes, and how can forward-looking organizations leverage Change Management to lead a successful digital transformation?


  • Awareness is the first step, start from the mindset level. People change for a reason, it is a mind which manipulates the reasoning and logic behind the change.


  • Change is the vehicle, not the purpose of doing a project. It is the key to present the WHY first, focus on the business purpose behind it.


  • Change is neither top down or bottom up activity, it has to be orchestrated at all levels, to play a symphony with harmony.


  • Change Management is about mentoring the HUMAN side of the business through profound, unsettling change.


  • Strategy guides change and culture are the PATHWAYs for the change. Organizational Change Management capability can be built into the organizational culture.


  • Resistance to change is part of human nature. Most people are quite willing to put the effort in change. What they don't want is 'to be changed by others.'


  • Change Management can become more successful with PEOPLE at the core of change, the cause of changes and the purpose of change.


  • Trying to fix a symptom, not the real problem is often one of the biggest PITFALLS in Change Management.


  • To make the change as simple as possible, not simpler. Simplicity is an aspect of “appropriate” abstraction.


  • Creativity today ask for a new mindset, there is no reason why creativity can not or does not form part of the Change Management practices.


  • To apply Systems Thinking principle, organization change management should ensure the business as a whole is superior to the sum of pieces.


  • We can only manage what we measure. Perhaps the difficulty in Measuring change management is that the very thing we are measuring is changing.






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