Quality is in everything people do and experience. Quality shines through consistency, simplicity, and reliability. The most important thing is that you need to define quality as leadership and quality as management.
This book “Quality Master: The World Class Insight about Quality” is not about discussing specific quality standards or techniques well adopted in different industries, but for sharing some insight on how to understand the multitude of quality attributes from different perspectives, recognize quality champions to inspire quality culture, set digital principles and develop the best and next digital quality management practices.
Understanding of Quality
Innatequalitytraits Quality is everyone’s business. Quality management needs to describe what quality looks like, take an overarching approach with a set of clearly-defined principles and multidisciplinary practices produce quality results.
Initiate Quality Readiness Quality has both tangible and intangible characteristics. Quality is defined by a number of factors, such as effectiveness, efficiency, flexibility, innovation, performance, manageability, operability, reusability, reliability, availability, or maturity. Digital quality readiness is about making an objective assessment of the quality related issues. Quality readiness is a key indicator of overall business differentiation and maturity. Digital quality is everyone’s business.
Uncoveressenseofquality Quality is in everything people do and experience. Quality shines through consistency, simplicity, and reliability. The most important thing is that you need to define quality as leadership and quality as management.
Insight and Impact of Software Quality With information permeation and continuous disruptions often led by technology, IT needs to become strategic focused and increase the top-line business profitability for the company. Fundamentally, IT is a scientific and system engineering organization, which is shifting from monolithic technology focus to mosaic information-driven. Not all IT departments are staffed properly to be software development houses yet they are often required to do custom software development and deliver high-quality products and services to delight customers.
Inspection Modern organizations have their own sophistication with silo functions, the sea of information, and the pool of talent. To effectively lead an organization into good practices takes hard work and a level of credibility within the organization, business management should do periodic inspection checkup to ensure organizational effectiveness, efficiency, performance, and maturity.
Quality is about doing the right things right the first time. High-quality enterprise consists of high-quality people, products, or services; business capabilities and processes, etc. To effectively lead the organization to reach the next level of business maturity, it’s important to shape quality as the mindset and quality as the management discipline.
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