Business intelligence is the process of transforming that information into knowledge/insight/foresight in leading better management and governance.
It’s important to leverage information in a creative way to develop an intelligent workforce, and gain competitive advantage: Knowledge is only a click away. The digital paradigm arises out of abundant information, fresh knowledge and the emerging trends to nurture a high mature digital workforce and reinforce the very characteristics of the digital business such as enlightenment and people-centricity. The cross-generational, cross-cultural, and cross-devicing team members need to make the right decision by accessing the right information at the right time to improve decision effectiveness and problem-solving competency.
The digital workforce has a multitude of varieties. In reality, people are always the weakest link in organizations for changes. Let the data do the talking. Today’s workforce is information savvy and technology fluent. work collaboratively to co-solve problems and make collective progress. The data-support communication is more persuasive, comprehensive, and powerful to enforce trustworthy relationships and improve digital workforce effectiveness. Now with analytical intelligence capabilities combined with social pulse, the organization has more visibility of people's sentiments. It can work to make a motivating environment to increase employee values and optimize employee experiences.
In certain cases, different customer segments want the same experience but they want it delivered through different ways and channels. Approaches to building business intelligence upon customers tend to look at the past behavior of individuals to try to determine the segments that they belong to and forecast future behavior. People-centric organizations will attract happier customers, everything from how pricing is affecting close times and support calls to referral business activity triggered by high customer satisfaction, etc. Information-based analytics becomes a decision discipline and innovation engine to pursue high performance in people-centric high-intelligent enterprises.
The nature of most big data business intelligence requires the ability to read and rapidly process a variety of data, high volume data sources, making coordination critical. One of the downfalls is that people think of business intelligence as a technological tool or a technical challenge only, not a business application for creating business value. In fact, business intelligence has a multidimensional impact such as assisting in prioritizing business problems or opportunities, enabling better decision-making. Contemporary intelligence is contextual and multidimensional; can be bottom up and is much broader in a sense that it covers varying areas with a lot of potential; it’s the tool to make effective decisions and it’s the way to solve problems effectively and improve organizational profitability and maturity.
Business intelligence is the process of transforming that information into knowledge/insight/foresight in leading better management and governance. With information fluidity, knowledge abundance, and emerging technologies, the organization today should be designed and orchestrated openly for anyone with ideas on how human organizations ought to be contrived in face of “VUCA” digital new normal and explore the full digital potential holistically.
0 comments:
Post a Comment