Keep information flowing in every direction, build up trust by bonding people around clear and benevolent intentions, and commit to taking a holistic approach to explore possibilities.
It takes structured efforts to lead the large-scale of business transformation which is worth its weight because of its high impact on optimizing business performance and leading the business’s long-term prosperity.
It’s important to shape a comprehensive view by ‘looking forward,” “looking around,” “looking behind,” and “looking above”: Whether they like it or not, business complexity has increased exponentially due to continuous disruptions and ever-changing business dynamics. Organizations need to have a structural view- what it consists of, and what is the future of the organization, an in-depth understanding of the gains and pains of business development. Looking forward is critical for today’s business leaders because organizations nowadays have to step into uncharted waters, take proactively planning, evolving, and co-creating in the dynamic ecosystem. Looking behind can teach you invaluable lessons and become well-prepared for the journey ahead.
Looking above makes people humble, as there are still unknown unknowns. Looking around -take a hard look at what's going on inside the organization, including its strengths and weaknesses, doing a “SWOT” analysis- analyze Strengths, Weaknesses, Opportunities, Threats, etc. An integral view of the organization is to determine what the future needs to look like, what the business transformation must look like, how to overcome the roadblocks, close the blind spots, and deal with change inertia. The wrong direction will no doubt lead to the wrong destination.
It’s important to look for something hidden, which is not always obvious, in order to make better assumptions or business forecasting: With uncertainty and complex business new normal, assumptions should be thought of as qualified projections based on reliable information, eliminating presumption or unconscious bias. To move forward, business leaders or professionals need to make good enough assumptions that are based on nonlinear thinking and knowledge-based perception.
Organizations need to have the right dose of risk appetite and high-risk intelligence. It’s important to gain a contextual understanding of surroundings, look for something “hidden,” which is not always obvious, read between the lines, get to know the past to a certain degree and develop business capabilities to tolerate ambiguity and manage risks. Business leaders today must be able to foster a workplace that thrives on cross-boundary practices to transcend the business up to the next level of business growth and maturity.
It is wise to look for a "positive intent" behind a "resistor," and let creative energy flow freely: Resistance is usually from different areas of; your thinking, doubt about uncertainty, or fearfulness, in your attitude or actions. Resistance is mostly about not engaging at the right time with the right people to have the right communication. There will always be some resistors even where the change program has been planned and is consistent with the organization's business drivers. People resist change mostly because they have experienced frustration around previous efforts, lack of compelling stories, irrational approaches, and poorly designed implementation plans.
Resistance to change is not a problem; it's a balancing mechanism for recharging fresh energy. And it's also one of the change's biggest opportunities to figure out better solutions. At a minimum, authentic voices need to be heard and understood; removing some of the perceived resistance. Better yet, engage people in the design of change solutions so that issues can be addressed early. If you can tap into, better understand, and work with the energy of resistance, you can also accelerate purposeful change.
To explore the emerging horizon and stay competitive, you have to understand what it means to the business, and get to know the external changing connected environment or the entire business ecosystem. Keep information flowing in every direction, build up trust by bonding people around clear and benevolent intentions, and commit to taking a holistic approach to exploring possibilities.
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