Organization with the culture of empowerment will reap the benefits of high productivity, high performance, and high-intelligence.
It is important to apply an interdisciplinary lens to understand how different business factors affect the business ecosystem, and then, manage people to make continuous innovation. With effective leadership and information based synchronization and orchestration, organizations are able to unlock performance smoothly.
Platform integration: Running a business is complex today; there are different functions, processes, cultures, knowledge resources co-existings. An effective platform approach enables the business management to lead changes in a structural way. The successful integration will depend on the underlying business relationships between all of the crucial points and how they influence each other in building differentiated business competency.
Integration glues important stuff together to make digital influence on every touch point, improving customer life-cycle experience. It helps to orchestrate organizational interrelationship by bridging gaps, sharing information, building trust, harnessing communication, bringing connectivity requirements. The dynamics of integration can be achieved via cross-functional collaboration, seamless alignment, ultimately leading to business holism, improving organizational maturity.
Business process intelligence: Process is one of the greatest tools for collaboration. Improving process intelligence means that you're an outsider observing a process, trying to figure out what it's doing and how it's doing to improve performance. The process intelligence can provide process some “intelligence” such as programmability, adaptability, flexibility, some form of information & feedback into the process to account for changes. An intelligent process is therefore the one that can capture knowledge and provide a structure for collaboration and innovation; so an intelligent process grows more intelligent.
The intelligence in a process usually comes from people, and also becomes more people-centric. Understand customers deeper through process intelligence, know what customers want before they know themselves. Customer centric processes are designed upon outside-in, orchestrate application, data, process and delight customers with mature services and solutions.
People-centricity orchestration: Organizations like the switch connected in the ecosystem environment, need to keep evolving, interacting with its ecosystem, with abundant knowledge, systematic structure, and uncovered potential. The digital era upon us is about people-centricity. Hyper-connectivity enhances people-centricity. Being people-centric is a transcendent digital trait and the core of the corporate strategy in today’s organizations.
In reality, people are always the weakest link, but the most critical asset and human capital to invest in the business. It is critical to put a stronger emphasis on empowering people, setting up the right self-service or customer-champion communication channels, producing innovative products/services to delight customers, build a strong brand and improve people-centricity.
The organization with the culture of empowerment will reap the benefits of high productivity, high performance, and high-intelligence. In order to reach the high level of business maturity, an organization needs to create the new paradigm shift, explore the business horizon, get to know the external changing environment or the hyper-connected business ecosystem, to unleash creative potential.
Platform integration: Running a business is complex today; there are different functions, processes, cultures, knowledge resources co-existings. An effective platform approach enables the business management to lead changes in a structural way. The successful integration will depend on the underlying business relationships between all of the crucial points and how they influence each other in building differentiated business competency.
Integration glues important stuff together to make digital influence on every touch point, improving customer life-cycle experience. It helps to orchestrate organizational interrelationship by bridging gaps, sharing information, building trust, harnessing communication, bringing connectivity requirements. The dynamics of integration can be achieved via cross-functional collaboration, seamless alignment, ultimately leading to business holism, improving organizational maturity.
Business process intelligence: Process is one of the greatest tools for collaboration. Improving process intelligence means that you're an outsider observing a process, trying to figure out what it's doing and how it's doing to improve performance. The process intelligence can provide process some “intelligence” such as programmability, adaptability, flexibility, some form of information & feedback into the process to account for changes. An intelligent process is therefore the one that can capture knowledge and provide a structure for collaboration and innovation; so an intelligent process grows more intelligent.
The intelligence in a process usually comes from people, and also becomes more people-centric. Understand customers deeper through process intelligence, know what customers want before they know themselves. Customer centric processes are designed upon outside-in, orchestrate application, data, process and delight customers with mature services and solutions.
In reality, people are always the weakest link, but the most critical asset and human capital to invest in the business. It is critical to put a stronger emphasis on empowering people, setting up the right self-service or customer-champion communication channels, producing innovative products/services to delight customers, build a strong brand and improve people-centricity.
The organization with the culture of empowerment will reap the benefits of high productivity, high performance, and high-intelligence. In order to reach the high level of business maturity, an organization needs to create the new paradigm shift, explore the business horizon, get to know the external changing environment or the hyper-connected business ecosystem, to unleash creative potential.
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