Digital enlarges the thinking and capability gaps because different organizations, functions, and individuals evolve with varying speed.
Uncritical Reasoning
Initiatecriticaltreasoning Critical thinking is to apply the objective analysis for making sound judgments by taking complex mental activities to process, evaluate information for reaching certain conclusions. From a problem solving perspective, Critical Thinking encompasses all aspects of one's cognitive styles and skills for exploring a problem from multiple perspectives, at the deeper level.
Ignorance Nowadays, businesses are boundaryless, the linear perception needs to be replaced by the nonlinear business perspectives. The goal-seeking organizations become more purposeful, organic, the technical behavior is replaced by socio-technical behavior.
Uncritical The digital business world becomes hyper-connected and interdependent, the problems facing us also turn to be over-complex and difficult to solve. In many organizations, especially large, established companies, miscommunication, misinterpretation or misunderstanding is prevailing and leads to conflict and malfunction. That’s why, even though people have a good intention to solve problems, often they only fix the symptoms but generate more problems later on.
“Irrational & Illogical”Due to fast-paced change, the exponential growth of information, hyper-connectivity, and continuous digital disruptions, the problems facing businesses today turn to be over-complex, have a very wide scope, and are difficult to solve. In fact, problem-solving thought processes and practices will not be simple for many of today’s complex problems and it takes an interdisciplinary approach to either frame the right problems and solve them effectively.
Incoherence Organizations rise and fall, not on the quantum of plans and resources, but on the capabilities to lead and manage, change and innovate, yet most important to execute. The most obvious symptom of business distress is the widespread problem of incoherence, illogic, and ineffectiveness. The degree of planning has a positive correlation with the degree of uncertainty and unpredictability. Do not fix the symptom only, but dig through the root cause of business issues, deal with them in a structured way and make continuous improvement.
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"Digital Gaps" Introduction, Slideshare
"Digital Gaps" Chapter 1 Cognitive Gaps
"Digital Gaps" Chapter 2 Leadership Gaps
"Digital Gaps" Chapter 3 Management Gaps
"Digital Gaps" Chapter 4 Capability Gaps
"Digital Gaps" Chapter 5 Professional Gaps
Conclusion: Bridging Gaps to Catalyze Digital Maturity
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