InnovateGRC

Corporate governance needs to become agiler, customized, globalized, enforcing risk intelligence and generating multidimensional business value constantly.

Due to the complex business environment with “VUCA reality, governance will remain a difficult issue for today’s business, True enterprise-level agility requires the architectural coherency that comes with a business vision realized through conscientious governance. 

To actually facilitate change or movement in a company, businesses management needs to take a structural approach to orchestrate change, do it with trust and flexibility. Governance should be understood via multidimensional lenses and practiced across disciplinarily.

Agile GRC: Understanding business for the dynamic 'complex system' that they are, is the starting point for agile governance. Agile governance is not just a new coined buzzword, but the next governance practices for synchronizing business management. Agile governance is more holistic, because digital organization today is a dynamic, complex and adaptive system which keeps evolving. Agile governance practice should be shared cross-enterprise collaboratively to unlock business performance.

Unmanaged endogenous risk does not dissipate but is communicated and amplified through multi-scalar interactions. So the purpose of agile governance is not to eliminate complexity, but to optimize complexity. In practice, governance structure is independent of management structure, governance mechanism can be embedded into business processes seamlessly, and ensure your organization optimizes the "traditional" governance to which you refer, and then determine how much you are willing to spend to make decisions faster, coherent for improving organizational level of agility and maturity.

Innovative GRC Governance: For every corporation which should work effectively and run innovatively, you need strong GRC disciplines that help business management perform a risk analysis, harness connectivity (communication, coordination, and control), raise visibility and awareness for many things that are captured at the different levels of the organization.

For every corporation which should work and be effective and efficient, you need good governance; and the desire for more innovation will make governance issues more complex. The value proposition of good GRC and brand should be integrated within and across operations not siloed off in a box and improve the success rate of business innovation. The GRC can be evaluated not only from the financial perspective but also from the involvement and signs being displayed inside the organization, from innovation, people (employees, customers, partners, etc.), and multidimensional value perspectives.

Global GRC governance: Organizations become hyper-connected and interdependent, corporate governance in many nations has either evolved leading the massive corporate failures or some economic crisis. The basis of differences can be harmonized on the global scale based on the common principles. It’s crucial to clarify the difference between local rules and global principles, common beliefs and universal wisdom. The information-based governance process needs to have dynamic aspects to it. It is rigorous; but not overly rigid; it can handle ad-hoc and exceptional matters smoothly and it knows enough to be able to handle business complexity effectively.

It’s important to provide invaluable views, rules, methods, and address the different aspects of governance, deal with paradoxes, handle fricions across individuals, teams, and network-enterprise to achieve high performance business results.

Governance isn’t just about putting restrictions on what you can do, it is also about monitoring and knowing when things are not going right, making an adjustment of planning or taking appropriate adjustments at the right time to improve business management effectiveness and efficiency. There is still a long way to achieving corporate governance maturity. Corporate governance needs to become agiler, customized, globalized, enforcing risk intelligence and generating multidimensional business value constantly.

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Innerconnectivityofcapability

The goal of organizational capability management is to ensure that strategic goals can be accomplished consistently and reach the next level of business maturity.

Either individually or at the organizational level, capability is the ability to achieve the desired effect under specified performance, standards, and conditions through combinations of ways and means to perform a set of activities. It’s important to gain an in-depth understanding of what capabilities bring core professional advantage and invest accordingly in developing and sustaining valued differentiated business competency.

 

Vision and capability: Vision is required at any given stage of a professional growth stage and organization’s life span. Vision comes from intuition, experience and looks at reality with future perception. In a dynamic business environment, a vision statement describes a journey rather than a destination for keeping the team on the same page. Given that a change vision includes a coherent statement of what the desired future state can be and focuses on common goals, everyone must have the same definition of the future and make it relevant to all levels of the organization.

You have a vision of what you are to become. A vision should be attainable subject to current times and its ability to adapt to changing times. If you set a vision that is completely unrealistic, it becomes a negative motivator. , Business capabilities should make vision reachable and "make strategy happen. Technically, you need business capabilities to enable business strategy management, help organizations reach clearly-defined visions and lead business forward in a structural way.

Strategy and capability: You need to have a strategy for making the vision happening. Vision statement is very difficult to establish if the company doesn't have a strategic analysis. The business capability is the decisive factor for the success of strategy implementation. A cohesive set of business capabilities builds into the organizational competency. If you need to modify one of those capabilities, or develop new products/services/ solutions to delight customers. The capability enabled strategy has a high success rate to reach the well-defined vision.

It is advisable for any organization to adapt step by step to manage strategy and build internal capability with it. It’s also important to create the mapping between capability and strategy. Organizations should do the best they can with existing products/services/ customers and spend a lot of time on future products/customer exploration. Dynamic capability accelerates business speed, builds the organization’s strengths in core areas. It takes time and effort to build high mature capabilities and core competencies. Loose coupling makes it possible to change the components of a capability and keep improving organizational core competency.

Performance & capability: Organizational capability matters as it directly impacts performance of problem-solving with consistency. Organizations arise when the scale of the interrelations, interactions amplifies the collective capability to achieve more values for the organization. Most organizations fail to manage performance effectively because they focus on improving the processes or implementations of performance management or evaluation. They fail to assess and improve organizational capability coherence.

It’s important to define the right performance measurements and KPIs, track them down, and know what to do with them, and make an objective assessment of performance improvement. In order to adapt to the dynamic changing environment, organizations should consolidate, modernize, integrate, innovate, and optimize business processes, products, services into dynamic business capabilities all the time, make proper adjustment to the changing environment, and unlock business performance consistently.

There are different levels of capabilities. Business capabilities move from base or competitive level to differentiated level. Individually, discover the strength that can be transformed into a core capability if it aligns with the professional goals. In the business, organizational leaders and professionals should spend reasonable time on making an objective assessment, fine tuning organizational capability and increasing capability coherence. The goal of organizational capability management is to ensure that strategic goals can be accomplished consistently and reach the next level of business maturity.

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sharingthoughtsofvisitingparkofworrylesslake

The lotus flowers enlightens surroundings, the worryless lake delights us all.

Modern people live at a fast pace and have many worries, so they turn to wine to relieve their worries. Students are under huge pressure to pursue academic achievement, since they are very young. Did you know that, in one of the metropolitan global cities with the long history of being the ancient capital in varying Dynasties, there is a beautiful “Worryless Lake Park” that is open to the public for free?

The legendary story behind this park is about a great lady being called a worryless girl in her time. She was charming and talented. She was carefree when she was a child. She planted rice seedlings and picked lotuses, sang and danced, and was chosen as a princess, which actually added a sense of sadness as she had to be separated from her family. Walking around the lake, the white porcelain statue of Worryless Lady stands tall and lovely, surrounded by sparkling lakes and swans roaming around. The lotus flowers enlightens surroundings, the worryless lake delights us all.

Although the park is not very big, with pavilions. Worryless Lake park is indeed a scenic spot in the ancient Dynasties. It is known as "the first lake in the south of the Long River" and "the first scenic spot in that area with enriched culture ingredients. Walking around the lake, gentle breeze touches our face and soothes our exhaustion , making it a happy place for everyone to escape the summer heat. Female, male, old and young all come here to have some fun.

When I visited there, It is when primary school students were out of school, and parents brought their children here to have some family fun together. It is very lively and brings vitality to the quiet park. The poems of “eight etiquette and four manners” decorated on the wall teach children about moral character, integrating entertainment and education into one, showing the civilized way of doing things in the "land of etiquette." The children visit here, have fun and laugh, and have nothing to worry about, like the worryless lady, wishing for a brighter future.

Circling around, I arrived at the north gate. The inscription on the door "Worryless when visiting here" makes people smile, joke around, have a sense of humor, appreciate such blessings, and have more courage to deal with tough life, do not give up hope please.

Friends, if you are still full of energy, take a bus to another great royal lake- the people-friendly park in the city center - covering an area of ​​about 500 hectares, the circumference is about 15 kilometers. Appreciate the Five Continents, as well as the beautiful and refined royal lake sceneries, which are peaceful and charming, full of mysteries and ingenuity.

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InnovativeBoDsQ&A

A highly innovative board leadership team should have a good blend of various innovator roles such as idea generators, innovation facilitator, navigator, practitioner, or evaluator, providing invaluable advice to management for improving innovation capabilities and make a significant contribution to accelerate company performance.

In the ever-changing modern society, innovation is “creating value by solving simple or complex problems creatively.” People are increasingly emphasizing on the importance of innovation to the long-term survival of enterprises. Innovation is one of the long-term strategies of forward-looking companies.

 Even if the company is performing well at the moment, more senior executives should be assigned to increase innovation performance. The board oversees strategy, so BoDs need to pay more attention to innovation management as well as management innovation. Today, due to the complex and ever-changing economic environment, innovation management needs to take higher risks in the strategic value chain; including investment management, information management, or talent management, etc. Innovation advocacy at the board level is critical to improving the success of an organization's overall innovation management.

Innovation governance Q&A: Innovation is the formation and implementation of novel ideas to generate business value. Innovation is a state of mind and management process that thinks and solves problems from a unique perspective, discovers optimization solutions, and chooses the best feasible method to solve existing or emerging business problems. Relevant board innovation questions include:

• Fundamentally, leadership is about the future and direction—how to guide businesses and society in the right direction. How can boards develop the right policies to integrate innovation into all levels of company management?

• How can an insightful board help companies oversee innovation strategies, design and drive an innovation culture?

• How to build a first-class leadership team? What are the biggest innovation management gaps and “blind spots” in corporate strategic decision-making?

• How does the board set the tone for encouraging innovation and humanizing business transformation? How does the company's board of directors play a key role in guiding corporate digitalization, integration, and globalization?

• What are the most effective leadership practices for achieving innovation goals, and how is innovation performance evaluated?

From the boardroom to frontline customer service employees, innovation should be the focus to keep your business ahead of the competition. Commitment from the top is important to the success of any change or innovation. As one of the key leadership pillars, the company's board of directors should set the tone for practicing open leadership, encouraging innovation and advocating for change, providing space for dialogue and debate on digital innovation, paying attention to innovation dynamics, deepening a common understanding of urgent problems, and accelerate the cultivation of innovation capabilities.

From the perspective of corporate board composition, build a diverse team with cognitive differences, they can learn from each other's strengths, evaluate innovation strategies, and successfully bridge innovation gaps. Asking thought-provoking questions and brainstorming fresh ideas can help to verify the corporate board's deep and comprehensive thinking on specific issues; avoid groupthink and blind spots in decision-making, and set the tone for establishing an innovation culture.

Identify innovation bottlenecks and optimize innovation process: Innovation does not happen by accident, but a systematic process. Companies can use limited resources to obtain the best possible returns to meet the expectations of many shareholders. Therefore, innovation needs to be a hot topic in digital boardrooms, in which the main barriers to innovation are rigidity, lack of flexibility, static processes or bureaucracy. Different types of innovation should be managed through tailored processes. Directors can provide insight on how to break out of stereotypes, when to change old rules, and when to create new ones. Striking the right balance between the ideation and execution parts of the innovation process is critical. Develop guidelines for innovation management and manage innovation. Most companies fail at innovation execution because they do not have optimized processes and do not understand the connections required to work horizontally across departments. They also lack the necessary tools to develop and test new models, products and businesses.

There are many kinds of innovation bottlenecks, such as idea bottlenecks, process bottlenecks, resource bottlenecks, innovation execution bottlenecks, and talent bottlenecks. Board oversight of innovation management helps to evaluate innovation strategy, which is an important part of corporate strategy. By relying less on a single function and relying more on cross-functional collaboration and continuous improvement, companies can execute innovation more effectively. It helps enterprise management identify innovation management bottlenecks, optimize processes, reduce innovation implementation risks, and systematically expand innovation effects.

Innovation capability & performance evaluation: Innovation is critical to a company's prospects and cannot be delegated carte blanche to management without board oversight. The corporate board of directors is responsible for monitoring innovation management performance, and strengthening management innovation. An innovation management system includes policies, structures and programs that innovation managers can use to drive innovation, improve work efficiency and the innovation capacity of enterprises. Management innovation includes leadership innovation, communication innovation, cultural innovation, process innovation and other elements.

Innovation management oversight by the corporate board can help to reduce the risk of introducing innovations to the market, establish clear proof of concepts before investments are launched and scaled, connect innovation strategy and innovation culture, and ensure that innovations are supported by management and stakeholders. Assessing the corporate board's innovation management performance is also critical to improving the success of innovation management.

The problem is that most innovation management initiatives are unsuccessful. Key performance indicators that measure business success tend to be primarily financial in nature. The leading indicators of successful innovation are not financial indicators. The key to evaluating a company's innovation performance is to correctly measure the multi-dimensional enterprise value they generate directly or indirectly; the share of profits or revenues generated by an innovation. Of course, it is not easy to define how much value innovation generates, but it can be roughly estimated: new products, improved services, internal process innovation, cost savings brought about, long-term value of talent training, etc.

Boards of directors can make significant contributions to improving corporate innovation capabilities. Innovation management oversight from the board can help to reduce the risks of bringing innovations to market, establish clear proof of concept before investments are launched and scaled, and ensure innovations are supported by management and various stakeholders. A highly innovative board leadership team should have a good blend of various innovation roles such as thought leader, innovation facilitator, navigator, practitioner, or evaluator, providing valuable advice to management to improve innovation capabilities and make a significant contribution to accelerate company performance.

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Innovativeglobalcapability

Improving capability coherence is always critical to accelerate business performance and improve organizational maturity.

With overwhelming growth of information and frequent disruptions, what matters is capability, dynamism and organizational maturity. There is intense learning and knowledge update for professionals and enterprises; there are different levels of capability management via a healthy cycle of "development, enhancement, and maturity."

An integral capability enables us to create something new out of something existing, reaching the new horizon out of an old vision: There are functional capabilities and enterprise capabilities. Building integral organizational capability allows the business to “run, grow and transform,” and ensure the business as a whole is integral than the sum of its pieces; it also enables people to solve more complex problems or make transcendental movements. It’s important to integrate enterprise knowledge & ideas, information technologies and processes. The successful integration will depend on the underlying business relationships between all of the crucial points and how they influence each other in building integral business competency.

Global capability: The global society is composed of people and organizations from different regions, religions, and cultural differences. The global society is making certain progress technologically or methodologically. However, there are still numerous problems that need to be solved more innovatively. It takes world-class leaders who can connect global dots to both inspire and nurture the evolution of businesses that walk the talk. Organizations should develop the capability to deal with global issues thoroughly. When it comes to innovation. It’s critical to invest in global capitals, harmonize worldwide business relationships, optimize cross-boundary processes to build global capabilities for handling global complexity. Professionals with global capabilities usually demonstrate motivation to work in an international environment, demonstrate open-mindedness, cognitive skills, cultural flexibility, learning agility; they are able to communicate empathetically, and work across cultures comfortably.

Unique capability: Every organization has their set of capabilities to get work done. Leading companies usually have some unique capabilities to make them stand out and differentiate them from others to achieve better business results. When the organizations across the vectors move up their maturity level, their capabilities are moving from base or competitive level to differentiated level. Problem-solving at the global scope requires a mindset with curiosity, inclusiveness, intellectual sophistication and cultural empathy, etc. To speed up business growth, high mature organizations won’t imitate, but build a differentiated set of dynamic capabilities and develop the organization’s unique strengths in core areas. An objective assessment of capability includes the importance of each capability to the enterprise; different weighting may be applied to shaping unique organizational competency. In order to speed up and increase business agility, integrating different capabilities into a unique set of business competencies.

Improving capability coherence is always critical to accelerate business performance and improve organizational maturity. Business management needs to make an objective assessment, fine tuning organizational capability, improve enterprise competency, expedite capability development cycle, and achieve capability coherence.

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Innovateglobalsociety

Only customers can value the quality of the software. This software exhibition opens my mind upon how to reinvent the future of society and unleash the collective potential of the human world.

Information potential directly impacts the growth potential of the organization or society. This week, I participated in a great software exhibition in a cultural capital, an IT oriented metropolitan city, in which the meta-universe, cloud computing, Big Data, Cloud Computing, etc, became more mature in application.

This modern society steps into the new phase of digitalization by providing real-time information management solutions to conquer the dynamic, multidimensional business management challenge. The power of information is to enable people to make better faster decisions coherently, empower the organizational management with real-time insight across the company in ways never possible before. This software exhibition focuses on digital thinking, methodology, and solution for reinventing organizational management/society/culture.

MetaUniverse: Dynamic, open space is digitized via advanced information technology, interdisciplinary collaboration, and open innovation. People constantly expand their digital footprints, break down silos, explore new opportunities, develop contents, learn, grow and innovate.

Cloud Computing: What business problems does cloud solve that can't be solved by more traditional forms of application and service delivery at a fraction of the cost and risk? Cloud provides the right opportunities to get out of the non-value adding business as soon as possible.

Big Data: Data influences human behavior, data enables the culture of innovation, data unleashes human potential. Now good data is about the freedom of choice; each piece of quality data is the truth. Technically, the Big Data solution need combine computer science, mathematics, statistical analysis, data visualization and even social science to gain insight and foresight about what customers need and what’s the future trend.

Advanced Analysis: Big-data analytics must be business led with the right mindset, time to value, and with effective data mining tools, as not all projects will be successful at finding the needle in the haystack. With rising customer expectations, the need for speed is actually more important than ever before. Data driven real time "what-if'' analysis could immediately determine future outcomes. The biggest challenge that business faces to manage Big Data today is more cultural than technical. Data oriented organizations can digitize, personalize and systemize modern society, help every level of organization reach the high level of maturity.

Artificial/Argumentative Reality: Information is overlaid onto the device (smartphone or glasses) to create an immersive experience where digital information alters the user's perception of the real world. It delivers visual elements, sound and other sensory information to the user through smart devices.

Due to the digital nature of hyper-connectivity and interdependence, software will become more interrelated as we move to a world of systems-of-systems in which constraints govern how and what we develop. Software development needs to bring up the most business value. Only customers can value the quality of the software. This software exhibition opens my mind upon how to reinvent the future of society and unleash the collective potential of the human world.

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Illumination

Isn't a tough journey to- celebrate #11,300 blog postings - to pursue- the digital way of brainstorming, innovating, motivating, story-telling?

The “Future of CIO” Blog has reached 10 million page views with 11,300+ blog postings in 59+ different categories of leadership, management, strategy, digitalization, change/talent, etc. 

The “Digital Master” book series includes 29 books to share insight from the multidimensional digital lens and perceive the multi-faceted impact the digital era upon us is making to businesses and society. The content richness is not for its own sake, but to convey the vision and share the wisdom. Here is the weekly insight of innovation leadership, IT Management, and Talent Management.

Initiatives Organizational management is both science and art. The traditional linear management practices working in the considerably static industrial organizations are simply not sufficient to manage the "VUCA" new normal.

InitiativesThe global environment is dynamic and uncertain, the pace of change is increasing, Global citizens are experiencing the same world but perhaps perceive it subjectively. For the past couple of days, I have been staying in a great global metropolitan city in which I have had an amazing people-centric experience. I enjoy the excellent mix of natural beauty and societal advancement, the ocean's openness and the city's charming; and most importantly, people treat each other so friendly, offer help to strangers warm-heartedly. The pacific ocean broadens my mindset. The local residents impress me and embrace me friendly, make me strong and full of appreciation. Great global places and citizens cure us spiritually, make us feel energetic in the face of frustration, doesn't it?

Initiativeformulas Change is increasing its pace; organizations need to awaken their information-based consciousness, start thinking about ways to improve, and innovate. Understanding the ecosystem dynamics, working to influence multifaceted business management takes attention and energy.

Innatequality Quality is everyone’s business; touch every important perspective of the business. Business management systems and processes need to be dynamic, iterative, integral, and interactive to make the timely adjustment for improving the quality of management. Quality management should focus not only on the quality of products and services but also how to achieve the overall business effectiveness, efficiency, agility, resilience, and maturity.

Innateprofundity Information is permeating into every corner of the organization, and emerging technology makes a profound impact on organizational design and reinvention. Being profound means objective perception, empathetic communication, emotional excellence.

Blogging is not about writing, but about thinking of new ideas; sharing and innovating. It’s not just about WHAT to say, but about WHY to say, and HOW to say it. It reflects the color and shade of your thought patterns, and it indicates the peaks and curves of your thinking waves. Unlike pure entertainment, quality and professional content takes time for digesting, contemplation and engaging, and therefore, it takes time to attract the "hungry minds" and the "deep souls." It’s the journey to amplify diverse voices and deepen digital footprints, and it's the way to harness your innovative spirit.

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Innovativeglobalism

The new journey of an insightful globalist starts at the great global city, with all sorts of global experience amazingly.

The global environment is dynamic and uncertain, the pace of change is increasing, Global citizens are experiencing the same world but perhaps perceive it subjectively.

 For the past couple of days, I have been staying in a great global metropolitan city in which I have had an amazing people-centric experience. I enjoy the excellent mix of natural beauty and societal advancement, the ocean's openness and the city's charming; and most importantly, people treat each other so friendly, offer help to strangers warm-heartedly. The pacific ocean broadens my mindset. The local residents impress me and embrace me friendly, make me strong and full of appreciation. Great global places and citizens cure us spiritually, make us feel energetic in the face of frustration, doesn't it?

Global communication: Global professionals are comfortable to live in an advanced global society in which they are able to work and live freely, communicate empathetically. In the truly global society, not only do we speak our own dialect, but we are also good at a couple of languages; we switch back and forth fluently; we enjoy global media through multi-lingual or interdisciplinary understanding. We become global citizens because we like each other even though we are strangers; we understand each other empathetically; we go deeper to diagnose real problems and deal with them thoughtfully.

Because each mindset filters information differently, thinks differently, and learns differently.Good communication is based on fluent language skills, expertise, contextual understanding, and deep insight, to avoid “lost in translation” syndrome. In an open and progressive society, Global professionals should sense, feel, read and imagine, set tones to enhance cross-boundary communication and collaboration.

Global platform: The world becomes flattened, changes or problems usually do not happen in isolation from each other in predictable ways. True globalism means brainstorming for fresh idea exchange, open platform to communicate, open innovation to scale up and amplify innovation impact; open culture understanding, not only for knowing the diversified cultures or customs, but also become more fluent in the open style of multicultural communication, open mindset of inclusive leadership. In an advanced global society, communication is objective; transportation is predictive; social interaction is professional and problem-solving is holistic.

An advanced global platform interwoven by information technology enables people to share fresh ideas, criticize old ways to do things, and co-solve problems innovatively. It helps to discover hot spots for innovation and enable people across the globe to build trustful relationships and harness cross-boundary collaboration. In shaping a global business, it takes cohesive collaboration for business as a whole, aligns the different parts of the ecosystem to adopt more points of integration, with layered and loosely coupled modular capabilities to build differentiated competencies for solving complex problems effectively.

Global professionalism: The global world is diversified and complex, and global value is multi-dimensional. So to develop global professionalism, people from different regions, religions, and cultural differences should refine their knowledge into more unified insight; compare personal/family values with national, global values, etc. Contemporary global professionalism is contextual. You need to have value judgment skills to make sound decisions; strategic perspective to diagnose critical problems; paradoxical logic to strike the right balance.

In a truly global society, people demonstrate global courtesy, global knowledge and global professionalism. It is a strategic imperative for today’s leaders and professionals to embrace the broader view of global society, shape a clear vision, establish global principles & regulations, and develop the next practices to deal with existing and emerging complex business problems to advance humanity collaboratively. Being a qualified global citizen means you expand the horizon, develop multilingual fluency, interdisciplinary knowledge expertise, cultural empathy, embrace inclusion, and accumulate global experience to reach the next level of professional maturity.

The new journey of an insightful globalist starts at the great global city, with all sorts of global experience amazingly. It’s always important to create common rationale between perspectives, engender fresh global insight, help people recognize challenges, understand boundaries, deal with constraints, frictions, bridge a variety of gaps seamlessly, in order to develop global professionalism, accomplish multiplexing tasks, and amplify the collective potential of our modern world.

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InitiativeofInnovation

It’s strategic imperative to unlock the full organization potential – the future performance for accelerating global business growth.

Innovation can happen anywhere across the global organization and its ecosystem because of constant changes in the physical world, frequent disruptions in reality. It's critical to connect the right dots, identify hot spots for innovation, build innovation hubs to nurture fresh ideas and new concepts. 

With increasing pace of changes and frequent disruptions, our global world has to create new paradigm, with creative patterns, fresh concepts, new knowledge, all sorts of innovators who can think differently and solve problems alternatively.

 It’s important to break down the variety of silos and enforce cross-functional, industrial, and cultural collaboration and innovation: Innovation is not for its own sake, but to generate multifaceted business value. The smaller business players can gain economies of scale of innovation through cross boundary communication and collaboration. So if you have some innovation capacity in an iteration, and are looking to pull it from the backlog, you can grab that high value. The success of the high-innovative organization is not accidental because innovation is a differentiated capability which needs to be built through a multitude of disciplines, structures, processes, and practices.=

It’s important to know that the variables that might merit consideration are the scope, scale, and impact of global innovation: In the business setting, it’s important to break down the variety of silos and enforce cross-functional, industrial, and cultural collaboration and innovation. The scope, scale, and impact of the global innovation depends on many variables such as process coherence, communication fluency, interdisciplinary knowledge, structural flexibility, technology update, etc. Forethoughtful organizations are able to manage a balanced portfolio with both incremental and breakthrough innovation. Incremental innovation is more under control, usually top down, process driven. Breakthrough innovation requires a more thorough process to prototype, filter, test in a real-world scenario. All organizations focus on developing people-centric innovation capacity.

An integral global innovation system enables organizations to recognize challenges, understand boundaries, deal with constraints, frictions, bridge a variety of gaps seamlessly. It takes world-class insight that can connect global dots to both inspire and nurture the evolution of businesses that walk the talk when it comes to innovation. An integral global innovation system enables organizations to recognize challenges, understand boundaries, deal with constraints, frictions, and bridge a variety of gaps seamlessly. Information Technology is the linchpin to build an advanced innovation system in which organizations can encourage idea brainstorming, process optimization, talent development and build a high performance innovative businesses. 

It’s strategic imperative to unlock the full organization potential – the future performance for accelerating global business growth. It takes world-class leaders who can connect global dots to inspire the evolution of human society that walk the talk when it comes to innovation. Innovation leaders not only understand the diversity of the global world with knowledge abundance, but also unify the world for advancing humanity collaboratively. 

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Initiatives

It’s imperative to understand the business as a complex adaptive system with different functions, structures, layers, and teams, and take the art and science of management to lead the business forward successfully.

Organizational management is both science and art. The traditional linear management practices working in the considerably static industrial organizations are simply not sufficient to manage the "VUCA" new normal. 

Science is what we continually do in a structural way with a set of principles and processes to reach the state of excellence; art is related to our perception, imagination, expression of our surroundings and how to rejuvenate an advanced society, anthropology provides an angle about being a human- how to survive and thrive in this co-shared world. Interdisciplinary science can be applied to encourage changes, catalyze innovation, and influence humanity.

It’s crucial to know that the scientific part of business management helps to set the policy, guidelines, structures, and methods to achieve high performance results: Computation has become one of the most important disciplines of science to carry out intellectual processes and capabilities. Scientific part of management helps to set the policy, guidelines, structures, and methods to achieve business efficiency. It helps the organization stay focused, close the gaps between classic management and digital management in order to enforce cross-functional collaboration and improve business effectiveness. Science is created whenever people start applying the scientific method of observing, creating hypotheses, and proving or disproving those hypotheses.

Science is about repetitive processes and structural practices. Running a business as a scientific discipline is to ensure its products/services functionality, reliability, performance, etc. Business management is science as it is precise, exact and can be accurately and logically represented and reused. In scientific strategy management practice, there are three interrelated terms - vision, strategy, and tactics. define a set of strategic goals first: determine certain "action items" in a logical sequence for handling complexity, and improving business performance. Business leaders today should figure out scientific formulas for running a good business and taking the logical steps to manage changes effectively.

It’s great to understand that the art of management will take the more crucial role in change management, innovation management, talent management to lead business transformation seamlessly: In order to move up the organizational maturity from functioning to firmness to delight, the art of management will take the crucial role in change management, innovation management, talent management, etc, in order to lead the business transformation seamlessly. Art of management is to balance the stretchy goals vs. fundamental duties, let employees accomplish their work without micromanagement, as the way of coming up with actions that will improve organizational performance and conformance in order to achieve the set goals.

The art of management is also about how to manage those “soft” business elements such as communication, culture, business relationship, leadership etc. The workplace needs to be designed to help employees at all levels within an organization (from top leaders to front-line employees) develop their creative capacity to solve problems in innovative ways. Leverage the softer and more qualitative information that is crucial in enforcing the art of management.

It’s crucial to understand the organization or society via an anthropological lens: An anthropological mind opens one’s eyes to a spectrum of things with so many different shades and colors of the same world; expands one’s vision of society, cultural diversity, and human potential, to achieve the art of possibility. It's important to be stretchy enough to keep people engaged and practical enough to achieve high performance. Anthropological perspective has greatly helped in developing personalized solutions for customers.

Business leaders need to manage multi-layer and multi-dimensional business relationships such as cross-functional relationships, customer relationships, vendor relationships, and other shareholder relationships effectively. Anthropological perspective helps us shift our thinking to a variety of perspectives and enables people to navigate a variety of cross-cultural situations. It's about creating the people-centric business harmony; developing the business context where people can communicate and collaborate; they are empowered, respected, and encouraged to release their creative energy.

In today’s business reality, too many organizations operate in reactive mode and get stuck at a lower level of maturity. Predicting and preparing the next level of business transformation is an iterative learning and changing continuum. In reality, so many business managers focus on the tangibles, but lack an in-depth understanding of the invisible or intangible things that either cause deep problems or they are significant elements in systematic problem-solving. It’s imperative to understand the business as a complex adaptive system with different functions, structures, layers, and teams, and take the art and science of management to lead the business forward successfully.

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Initiativeformulas

Although there is no “one size fits all” formula for change or innovation, it’s always important to identify patterns, take a structural approach.

Change is increasing its pace; organizations need to awaken their information-based consciousness, start thinking about ways to improve, and innovate. Understanding the ecosystem dynamics, working to influence multifaceted business management takes attention and energy. 

The inevitable range & pace, breadth & depth of uncontrollable factors acting on any organizations across vertical sectors mean identifying business vulnerability and constant fine-tuning are essential to improve organizational performance. It’s important to figure out customized formulas for dealing with uncertainty and handling business complexity effectively, constantly increasing business agility, holism, and innovation.

Organizations have to keep experimenting, figure out their own change formula, and take a continuous journey to the dynamic new normal: Businesses are struggling with daily busyness, change management often goes hand in hand with strategy management. Business leaders should look beyond immediate problem resolution, envision, express, and reinforce their personal commitment to change initiatives, not just sponsor a few casual change initiatives, but analyze and synthesize, take structural approach, and come up with their customized change formula, in order to manage a balanced portfolio for making continuous improvement and driving incremental or transformational change systematically.

The more transparent about a change effort, the less uncertainty, and consequently less fear, the change management will become more effective. However, there is no “one size fits all” change formula. Change can be planned, but shouldn’t be manipulated. It’s important to clarify the psychology, methodology, and technology behind changes. "Planned Change Management" shouldn’t be too rigid or overly prescribed, otherwise, it could create a bottleneck for change scenarios. Change Management can become more successful with people at the core of change, the cause of changes and the purpose of change.

Organizations should continue to learn, experiment, explore, and figure out critical factors of the innovation formula: There are incremental innovation, breakthrough innovation; hard innovation and soft innovation. There is no one-size-fits all formula to manage all sorts of innovations. But innovation shouldn’t be just serendipitous, it is a process which can be managed, and can be viewed as consisting of many different stages. Just because innovation is greatly influenced by external circumstances, it doesn't mean that the innovation system of the organization is or should be unstructured. Different organizations should fine-tune those important factors for achieving innovation excellence

While organizations can innovate without clear systems of innovation, the ability to achieve sustained innovation results does require at least some degree of a 'hard-wired' innovation system with scientific innovation formula. A structured approach with all key elements will improve the consistency of the innovation results by an order of magnitude. The robust process and tools enable any entity to generate winning concepts on a consistent basis, it is the prerequisite for sustaining business advantage and growth.

Individuals or organizations must take their own unique approach, be interdisciplinary, be learning agile, and develop their own formulas for holistic growth: Organizations become hyper-connected and interdependent, holistic management is about applying systems thinking to see interrelationships rather than isolated things, A holistic perspective can fix the misperception by integrating quality information, exploring multiple thought processes and integrated opinion. The core message of interdisciplinary management discipline is about constantly improving business performance and seeing change as an opportunity while keeping a holistic overview of the organization and evolving an ever-expanding business ecosystem.

The emerging digital paradigm has many dimensions, you have to gain an interdisciplinary understanding of the business via different lenses. It’s easy to get lost without holistic understanding and interdisciplinary practices. It is important to involve not only putting all pieces together but also blending them in such a way that the emergent whole is somehow more than the sum of its parts. It means to make a radical shift from a silo and linear classic management style to figure out their own formulas for holistic management discipline.

Organizational management is fundamentally an iterative cycle to design, build, scale and optimize business competency and achieve the desired effect under specified performance standards and conditions. Although there is no “one size fits all” formula for change or innovation, it’s always important to identify patterns, take a structural approach through a combination of talent, resources, processes, and technologies to perform a set of activities and achieve high-performance business results coherently.

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Innovators

It’s not so easy to count on one individual or one team to do innovation, more often than not, it’s a cross-boundary collaboration and needs strategic alliance to amplify its impact.

In face of fierce competition and frequent disruptions, all companies across sectors need to leverage abundant information, emerging technologies, uprising trends, intend to stay at the growth trajectory etc, enforce a healthy business management cycle.

 Every organization is different, every innovation initiative is also unique, there is no” one size fits all” formula to cultivate innovation talent, develop an innovative organization and build differentiated innovation competency.

Organizations should appreciate innovators because they can lift the business out of the stagnation and drive the company toward the next level of the growth cycle: Innovators demonstrate vision, determination, dedication, passion, interdisciplinary expertise, and motivation. In order to be engaged or motivated, employees must believe that everyone has an opportunity to work hard & smart, they are encouraged to think differently, spur innovation, and accelerate performance.

Organizational leaders encourage people to be creative, foster a creative environment in which people can unlock their creativity, and build creative teams that can bring all sorts of strengths and capabilities together to run a highly innovative organization.

Innovators play the odds which involves both opportunities and risks, they need to be courageous to experiment new things, and handle risks effectively: The future is full of uncertainty. Creativity relates to intelligence, empathy, idealism, and unconventional understanding. Brainstorming is the “creative momentum” for making us be aware of the power of inclusion, proactively connecting dots across knowledge domains and variety of experience, and cultures.

Usually innovation investment is costly; it is important to create momentum by getting some quick wins to boost morale, demonstrate values, and sustain innovation effect. Regular feedback is a must and incentives should be comparable to expectations set and engage more people as advocates in building the creative momentum.

Innovators are not just fresh thinkers, but also creative problem-solvers: Organizations should appreciate innovators because they can shape a bigger box of thinking, connect the dots and make societal impacts. They can ask open questions, discover blind spots or resource bottlenecks, identify the issues behind the scenes. So spot your innovators based on how they think, their intellectual curiosity, their ability to connect the dots, and their learning agility.

Innovation leaders have positive attitude and free spirit to encourage people to think out of the box, go beyond their defined roles, dig underneath the surface, engage employees to solve problems in alternative ways,

Business innovation is bravery practices. Innovation is complex and scalable in the hyperconnected business environment. It’s not so easy to count on one individual or one team to do innovation, more often than not, it’s a cross-boundary collaboration and needs strategic alliance to amplify its impact. It’s important to create a workplace where people want to work, encourage brainstorming, top leaders inspire ideas-sharing and collective insight, look to and listen to information, refreshing it into fresh insight to drive innovation.

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Information

Information Management is a linchpin to weave all crucial business elements to a set of differentiated enterprise capabilities for improving the overall organizational maturity.

Information Management makes information useful to provide innovative ideas. The art and science of information management are to increase its usage, refine information into customer insight and business foresight. 

The business becomes more successful when the corresponding learning curve has a reduced uncertainty to the point where both the strategic synergy and organizational interdependence can be structured and the business ecosystem has been expanded with deliberate planning to maximize business performance.

Information management systems play a fundamental role in deploying and continuously opening to new information from the dynamic business environment: Information Management system is a system that manages information, which is a pervasive concept and mostly depends on humans to define which kind of information is relevant and how to refine it to achieve its business value.

Information systems can interweave business processes, talent, technology into dynamic business capacity. Information systems have the potential to improve people management because it brings workplace transparency, enforcing workforce analysis, and improving performance management effectiveness.

Real information systems are business-oriented to integrate different pieces of components, with how users go about accomplishing business goals and objectives: Information can be transformed, aggregated, derived for various business needs, each business party captures it with possibly their own views on what the expected definition and quality of the data should be. Information management systems play a fundamental role in deploying and continuously open to new information from the dynamic business environment.

Organizations are able to circulate information within the ecosystem seamlessly and respond to changes continuously. Real information system allows information exchange and participant involvement, but also demonstrates the benefits to the digital ecosystem at a much faster rate with much broader impact in the information abundant digital era.

A powerful information management system enables companies to integrate the critical components of a smart platform in which people can collaborate cross-disciplinarily: Information is permeating into every corner of the business and every perspective of human society right now. It has become the "nerve system "of the digital business in the modern world. It instructs business actions, gluing organizational components into business capabilities.

The value of information is qualitative, measurable, and defined uniquely by an organization. It provides unprecedented opportunities for businesses to strike a dynamic balance between the inner and outer business elements; build a great mix of organizational elements that enable the organizational interdependence, enforce cross-functional, across-business, across-industrial communication and collaboration, and broaden the digital ecosystem influence effortlessly.

Information Management is a linchpin to weave all crucial business elements to a set of differentiated enterprise capabilities for improving the overall organizational maturity. High-intelligent organizations across the vertical sectors proactively invest in strategic information management solutions, to gain real time insight of the business and achieve high performance results.

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Innateprofundity

Profundity is important to connect the mind, unify the difference, demonstrate better perception and empathy to be a great leader.

Information is permeating into every corner of the organization, and emerging technology makes a profound impact on organizational design and reinvention. Being profound means objective perception, empathetic communication, emotional excellence. 

In order to make sound judgment, really dig beneath the superficial layer, leverage quality information, weigh multiple options appropriately, fine-tune coherent processes, make scientific evaluation and comparison structurally.

In order to develop profound insight, you should connect interdisciplinary dots, and co-create new knowledge: Learning knowledge is just the first step. Being profound means that people learn to open their mind to embrace other people’s viewpoints, examine their own perception, become more objective, make sound judgment, share fresh insight.

Business professionals should constantly sharpen their skill, build integral capability, unleash potential, increase learning agility to reach the next level of professional maturity. In the organizational setting, practicing an in-depth management approach means putting profound knowledge, processes, and tools actually used in actions and producing great outcomes coherently.

If companies are satisfied with where they are and going, then they should pay attention to the profound understanding about business context: Understanding problems profoundly means seeing the context you are part of, identifying the leverage points and then choosing the decisive factors. Looking deeply into the future based on predictive analytics can grasp opportunities to design new business models that have a profound effect on developing business innovation competency.

Being profound is about applying nonlinear logical reasoning to gain an in-depth understanding of a specific cause and effect in a specific context, taking acute awareness of present contextual variables, seeking fresh knowledge and unique insight, discovering the root cause of a problem, or the core issues of a situation which leads to resolution smoothly.

Being profound professionals means being a good communicator with better perceptions and empathy: If you only listen to the one side of the story without pondering the other side, you are not profound; if you only read the content without contextual understanding, you are not profound; if you only capture the symptom, but not dig through the root cause, you are not profound; if you only focus on “how,” not ponder “why,” you are not profound; if you blindly follow common sense or conventional wisdom only, you are not profound. It’s about being wise upon thinking profoundly, knowing when to voice out, when to keep silent, etc.

Being profound is about balance, upon striking the right balance without any sort of extreme thinking or unconscious bias; being confident and humble, being passionate and cool-headed. Knowledge is neutral and can be used for good and become beautiful, or it can be used to harm others and become ugly. The more you know, the more you know you don’t know and admit the unknown unknown. Profound thinkers are able to refine knowledge into fresh insight and guide themselves & others forward step-wisely.

Profundity is important to connect the mind, unify the difference, demonstrate better perception and empathy to be a great leader. If you are humble enough to be aware of and admit what you don't know and share what you know, you become more profound to understand issues comprehensively and deal with unprecedented complexity smoothly.

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IllustrateB&A

Change can no longer just be- a one-time initiative, but an ongoing capability. Shall we always clarify before & after (B&A), ponder sequence & consequence, logically?

The world is dynamic, nonlinear,

uncertain, ambiguous,

communication has occurred, 

 when the message is -

received, understood, 

reciprocally;

before telling,

listen with-

an open mind, objectively;

after telling, ensure -

your words have been understood,

in the same sense that-

you meant them,

to reflect thoughts,

engage in -

“giving & taking” communication,

candidly;

enforce a bidirectional cycle of-

questions & answers, reciprocally.



Innovation needs vision to inspire,

imagination to spur;

before ideation,

create “aha” moment,

spark creativity;

cool down over-enthusiastic emotion,

to reason “the art of possible”;

isn’t being creative

the mind with -

thinking process,

holding onto -

its natural connectivity while -

being prepared to -

connect the dots,

even in the opposite direction,

generate novel ideas, unbelievably?

After ideation,

could you experiment, prototype,

test, implement,

roll ideas into reality, inspirationally?

Change is the problem if-

for its own sake;

before change,

have a learning curve awareness;

understand psychology behind changes,

people do not resist to change,

but resist being changed;

Change in people has -

the same impact,

just in varying degrees,

producing some degree of anxiety,

isn’t engaging around change -

a far deeper, more difficult challenge?

After change,

identify where you want to be, clearly;

have yardsticks along-

the way at -

regular intervals to-

assess progress, accurately;

change can no longer just be-

a one-time initiative,

but an ongoing capability.

Shall we always clarify before & after,

ponder sequence & consequence, logically?

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Initiativeofquality

Quality is all about what people think and do the right thing right to increase reliability, manageability, operability, reusability, etc.

Digital organizations arise when the scale of the interrelations, interactions, or inter-relational interactions surpasses the silo-based organizational capacity. Quality management ensures that in an organization, products or services are consistent to meet customers’ satisfaction. Digital Quality management needs to take an overarching approach with multidisciplinary practices. Quality is everyone’s business.

This book “Quality Master: The World Class Insight about Quality” is not about discussing specific quality standards or techniques well adopted in different industries, but for sharing some insight on how to understand the multitude of quality attributes from different perspectives, recognize quality champions to inspire quality culture, set digital principles and develop the best and next digital quality management practices.

   Quality Initiatives

Innatequality Quality is everyone’s business; touch every important perspective of the business. Business management systems and processes need to be dynamic, iterative, integral, and interactive to make the timely adjustment for improving the quality of management.

Initiativesofquality The very characteristics of organization today are openness, fluidity, agility, design fluency innovation, high quality, etc. Quality is embedded in everything we think, act, and influence surrounding. Everyone in the organization has some role in quality management; monitor quality and take corrective measures when necessary and possible. Quality management is basically the fundamental purpose of meeting or exceeding customers’ expectations or fulfilling employee satisfaction, and improving corporate reputation.

Initiatives Due to the digital nature of hyperconnectivity and interdependence, software applications will become more interrelated as we move to a world of systems-of-systems in which constraints govern how and what we develop. The ultimate goal of software app development is business problem-solving for either delighting customers or engaging employees to generate business value ultimately.

Illustratequality People are always the weakest link in organizations; a degree of quality is in everything people do and experience. Quality is everyone’s business; touch all important perspectives of the business. Quality management should focus not only on the quality of products and services but also the quality of people, process, structure to achieve the high level of business maturity.

Initiatives Digital organizations are hyper-connected and interdependent, business leaders today must be able to foster a workplace that thrives on cross-functional communication, collaboration, and social interaction in building business competency. The true value of people, especially today’s knowledge workforce, includes many tangible and intangible factors; it’s important to build a differentiated set of workforce competency via knowledge management, innovation, and quality improvement, and improve business agility, and maturity.

Quality is about doing the right things right the first time. High-quality enterprise consists of high-quality people, products, or services; business capabilities and processes, etc. To effectively lead the organization to reach the next level of business maturity, it’s important to shape quality as the mindset and quality as the management discipline.

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Initiative

Global professionals need the foresight to seek out differentiated solutions to potential development; they can share their viewpoint about things or events happening in the global environment, build a compelling team to influence change progressively.

Nowadays, with increasing pace of changes, fierce competition, overwhelming growth of information, emerging technology trends, etc, today’s organizations are capitalizing and operating on hyper-connected ecosystems that are expanding. People need to keep learning agile, generate value, and drive progressive changes.

Different shareholders get involved in various business activities and play significant roles in catalyzing change and exploring multiple pathways for unlocking potential.

Influence and persuasion begin with trust, to encourage others toward your vision by communicating in depth and breadth, lead progressive changes: There are many ways to influence and there are all different types of influencers. Strong influence is based on a clear-set value, insightful communication and solid actions. It's important to create a space for open dialogue and idea brainstorming, develop a common understanding of business effort, make influence and set motivation for it.

Strong influencers not only put stress on “having the knowledge,” but even more critically, sharing unique insight and developing new knowledge. They are open minded, creative, with the balanced attitude of confidence and humility, to initiate thought-provoking conversations and make consistent influence. Business leaders need to have abilities to “calibrate their impact,” being able to lead through influence, not by brute force, bridge cognitive or knowledge gaps via empathetic communication, and drive collective progress.

It is the responsibility of the business professionals to refine, protect value; monitor, sustain high-reputation: Business value is multi-faceted and it’s interesting to see diverse values in the eye of the beholder. Nowadays, to unleash the full potential of the organization, it’s critical to understand and unlock the total value of people - a total of what the employee brings to a business, now and in the future via multi-dimensional lenses such as quality, innovation, and productivity, etc. If there is value conflict, understand the cause and effect, set good criteria that stakeholders agree with, initiate value-added, progress-oriented activities.

Every staff has responsibility for their own reputation and corporate reputation. Organizational reputation is the overall estimation in which the company is held by its shareholders based on its past, current, or predictive future attitudes and actions. Individuals should be accountable to set the right tones to communicate effectively, corporate managers need to become a strong reputation builder of their organization. But sometimes reputation goes beyond their control. Either individually or in the corporate setting, a good reputation takes time to build, takes coherent effort for sustaining its impact.

It is crucial to seek out fresh knowledge, dig deeper to gain contextual understanding of specific cause and effect in a specific context: Nowadays, no organization can afford to stick to its old ways of problem-solving and continue tolerating ineffective solutions. It takes a holistic approach to solve problems smoothly. It involves every line of people, processes, and resources, to diagnose root causes, deal with complexity, and deal with old issues or emerging problems smoothly. Something more balanced and interpreted is called for, to keep things simple, but not simpler.

In reality, it is easy to look like you are making progress by focusing on the tactical issues. It requires courage and contextual understanding to really tackle what is wrong at the strategic level and make a commitment to enable and sustain changes. It’s important to understand the big picture, remove complexities such as assumptions or dependencies, add clarity and purpose, handle large or small issues smoothly.

Global society is diverse and dynamic; there are lots of things going on globally on a daily basis; every market is a fertile ground for new ideas, fresh knowledge. Global professionals need the foresight to seek out differentiated solutions to potential development; they can share their viewpoint about things or events happening in the global environment, build a compelling team in which all members complement each other’s expertise to influence change progressively.

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