Welcome to our blog, the digital brainyard to fine tune "Digital Master," innovate leadership, and reimagine the future of IT.

The magic “I” of CIO sparks many imaginations: Chief information officer, chief infrastructure officer , Chief Integration Officer, chief International officer, Chief Inspiration Officer, Chief Innovation Officer, Chief Influence Office etc. The future of CIO is entrepreneur driven, situation oriented, value-added,she or he will take many paradoxical roles: both as business strategist and technology visionary,talent master and effective communicator,savvy business enabler and relentless cost cutter, and transform the business into "Digital Master"!

The future of CIO is digital strategist, global thought leader, and talent master: leading IT to enlighten the customers; enable business success via influence.

Sunday, April 25, 2010

Learning on Demand and Modern Talent Management

Lifetime learner has the new wings to learn on the fly. 

Web 2.0 technologies such as video, audio, blogs, wikis and social network craft the fashion of on-demand learning, and enhance the modern talent management and education system with the unprecedented open, creative style in the 21st century.

Lifetime learner has the new wings to learn on the fly. These cool web 2.0 tools encourage self-driven human beings to learn anytime, anywhere with any subject to evoke any dreams they may have at any age; and modern Talent Management has the new boundaries. HR in the old time is more like administrative function in the enterprise, now human resources could become the true strategic partner in the 21st century, HOW:

  • Modern HR will evaluate the employee performance dynamically: the web 2.0 technologies become the efficient tools to manage with multi-dimensional focus, not only employee’s daily task delivery but also their drive, thought process and their value proposition, you may call it: Manage On the Behind;
  • Modern Talent Management will enhance the on-demand learning curriculum to develop the talent pool, and take initiative on growing employees' transformable skill set to fit in the future.
  • Modern HR not only make ‘Apple to Apple” comparison but also manage “Apple to Apple Pie” style insightful scenario planning: with these web 2.0 tools, the talent development is not just based on the past credential and experience, more counting on the talent’s potential, drive and time management skills
  • The forward-looking leaders and managers are the corporate human architect to build up the business vision with their talent blocks; they are also the life coaches to help develop employees’ progressive careers; the human engineers to navigate the employees’ potentials, energize their spirit, and hunt their Mojo.
Learning on demand makes the learning process non-stoppable, fun, more efficient and effective, without border and limit, it brings the new perspective on individual growth, talent management, education revolution and the true globalization.

Sunday, April 18, 2010

Innovative Frugality

The Great Recession we’ve just been through has changed many of our perspective forever, both in business world and consumer’s life style, the businesses are struggling with cutting cost and improve the process efficiency, and the consumers are more sensitive to leverage the shopping price with the quality and brand.

The good news is: the emerging innovative technology such as internet and web 2.0 make frugality the new cool in 21st century.

Web conference is hot in enterprise world, to help company limit the physical conference and eliminate travel expense significantly, the maturity of web meeting and virtual trade show actually improves the event productivity and gain more audience base, the recorded version could be archived as educational resources for the future usage, it’s the vivid example of innovative frugality in the corporate world.

The ironic fact is: the web conference is such a innovative frugality machine for many industries, but it’s also the latest innovative disruption for airline, hotel and other hospitality industries in the last couple of years; fortunately, the same web 2.0 families such as social network, blogs, crowdsource could also bring up the new horizon for those struggle companies to expand the global landscape, especially lure the potential consumers with strong purchasing power in the emerging economies.

The webnar, virtual conference could also become the main stream of informal training for many companies in the most cost effective ways, help their employees upgrade the skill set, catch up the latest technology and industry trend, refresh their mindset and energy, those emerging technologies will inspire the lifelong learner to keep grow, make the learning scenario a new cool.

"Free: The Future of a Radical Price" by Chris Anderson may bring us the great perspective on how the internet technology craft the new fashion of the innovative frugality to change the world radically.

Sunday, April 11, 2010

Flying is cool, can we make aviation industry a new cool again

Every industry need to have sense of urgency to build up the very solid diversified thought leadership team in this competitive, multi-polar new global landscape,

Flying over to the sky is almost all our childhood dream; Airline industry make our dreams come true; It changes human’s life, the world, and expand our horizon forever. However, the industry has been suffering so deep for so long with so many issue; What can we help rejuvenate this legendary industry, how can we make it a new cool industry to work for and deliver the cool travel solution both the business and consumers can count on?

1.Premium Customer Service:
The core value of modern aviation in 21st century is to deliver the premium customer service, to make the travel a great lifetime experience on the fly: By taking advantage of the cutting-edge technology, the airlines could provide the most convenient service for boarding, communication, entertainment., etc.

Web 2.0 are great sets of tool to help airline regain their reputation, when one customer distributed his broken-guitar story online, it damaged the image of United Airline severely, but with those web 2.0 tools, UL could also turn around and build up more solid customer-friendly PR and strategy in the long term.

2.Diversified Leadership Team
Every industry need to have sense of urgency to build up the very solid diversified thought leadership team in this competitive, multi-polar new global landscape, the leaders with mission and purpose, from different culture, industry, background may, bring up the new passion, brainstorm the fresh idea, think from the all angles, and instill the great confidence into the whole industry.

3.High Employee Moral
When the industry has been in the downturn spiral for a while, how to make the employee to hold on their trust and moral, share their wisdom, keep their sense of humor, to find their Mojo? they are the one to deliver the best customer service and build up the business loyalty.

4.New Revenue Stream
Beyond selling the air ticket, airlines now also sell the food, the bags, the leg space and even more, those are creative new revenue stream, but will those new charges deteriorate the airline credibility in the long term or it actually brighten the fair finance perspective with customers’ understanding.

Can airline create new revenue stream even more aggressively, cross-industry, cross-boarder., etc. and how, the diversified leadership team may bring up more possibilities.

5. Optimized Air Travel Solutions
To make every airline like Virgin, founded by Sir Richard Branson, with so many business portfolios involving in so many industries may not be so realistic, but airline industry definitely need the entrepreneurial spirit, to grow beyond the limit, the sky has no limit anyway.

6.Effect IT Technology
The latest IT technology could be the most imaginable colorful wings for today’s airlines, virtualization, SAAS, web 2.0, cloud computing may not possibly replace those legacy system overnight, but the effective technologies are no doubt the most competitive tools to fashion the airlines business strategy, and talking about today’s buzzword: cloud computing, the airline are naturally on the CLOUD”

7.Fresh Eyes to Improve the Business Process
The world's first airplane was built in the United States by the Wright Brothers in in 1903. The world's first scheduled commercial flight took place on New Year's Day, 1914.

it may be one of the most complicated industries in the world: the powerful and expensive aircraft, the legacy technology, the regulation/de-regulation, the union.etc.

It’s strategic imperative to improve the business process base on the deeper observation from clear-minded, fresh-eyes leaders with cross-industrial, cross-functional, and cross-cultural background.

It’s also cultural imperative to encourage and nurture “speak out” and “can do” entrepreneurial spirit in this legacy industry.

And the latest BPM technology could become the ideal tools to implement those improvements with logic steps and scientific methodology.

8.Aggressive Global Expansion

Airlines, like many other industries, are facing the unprecedented competition ever: legacy airline vs. discount airline, US airline vs. foreign airline., etc, the most forward-looking company would have the sense of urgency to invite the right leader on board, build up the global strategy to penetrate the emerging market with the cutting-edge technologies.

9.Resilient M&A
In this new century, the airline industries need be reshaped, resized and reenergized to fit for the new capacity, the customer-tailored demand in this brand new global landscape.

10. Learn from Leaders
Cathy Pacific and Singapore Airline are the best airlines in the world for the couple of years in the row, southwest maybe the only airline in US makes profit every year even in downturn; Ryanair is the “dollar airline” with creative pricing strategy.

What’s future of aviation industry in 21st century, not only we have more powerful, energy-efficient aircrafts, or the “bigger is better” M&A strategy, we also need the inspirational leader with mission and purpose, the dedicated employee with great Mojo to deliver the superior customer service on the fly.

Thursday, April 8, 2010

SAAS Met Cloud in 2010’s SAASCON

SAAS is proven business model to improve ROI, that’s why HBR credit it as the “best business model in the world”, how bout PAAS, IAAS , the other cloud creatures

A couple of observations from this year’s event:

1. SAAS met Cloud in this year’s event, though a few CIOs mentioned they don’t have well-established cloud strategy yet, definitely almost every presenters think cloud phenomena is beyond the buzzword now;

2. Microsoft sponsor the event, take the leadership to move applications into the cloud, but how can they differentiate their offering from GOOGLE? Can they also take the initiative to set up the policy and cloud governance?

3. Less exhibition booths compared to last two years, maybe because there’re so many cloud related conferences recently, or economy is still tough?

4. SAAS is proven business model to improve ROI, that’s why HBR credit it as the “best business model in the world”, how bout PAAS, IAAS , the other cloud creatures?

5. Quite many female audiences stand up on the cloud, but no female panelists or female CIO to deliver the presentation, the cloud is still not so colorful.

Microsoft may make the cloud a little bit crowed, but they may bring up some “water vapor” into the Cloud, become the true rainmaker.

Saturday, April 3, 2010

Embrace the Mother Nature

It’s so enjoyable to visit Filoli Estate –one of the finest country estates of the early 20th century. It’s located in Woodside, CA, Filoli was built for Mr. and Mrs. William Bowers Bourn, prominent San Franciscans whose chief source of wealth was the Empire Mine, a hard-rock gold mine in Grass Valley, California.

Filoli, the estate’s name reflects Mr. Bowers’ credo: “Fight for a just cause; Love your fellow man; Live a good life.”, Mr. Bowers’ success story is the legendary American dream in last century.

We’ve just been through the one of the toughest recession time in our life, economically many of us feel suffering, but when we take some time to embrace the mother nature, breathe the fresh air, smell the flowers, we feel refreshed, relieved and rejuvenated.

In the emerging economies such as China and India, fast-growing economic engine leapfrog the new generation of wealthy white-class families with great purchasing power, but even their life are not perfect. Each time before I travel back, when I call my sister for any gift she like, her answer is wise somehow: “ we can get anything in Shang Hai now, if you have to bring, just bring us a bottle of fresh air or a bunch of California Sunshine!”

Mother Nature is the precious gift we could ever have, in developing world, the fast growing economy should be built on improved productivity with respect of mother nature;

In developed world, the latest technology such as clean tech and solar are more directly touch the earth, refine and shine the mother nature, and they bring up the best hope to the next economy booming

Thank you for volunteering father and daughter tour guide Lowell and Jeanne to present us the best Filoli with enriched natural education knowledge. And thanks Nimitz to invite me!

Friday, April 2, 2010

How to Build up the Emotionally Intelligent Business after BIG RECESSION

These days, business intelligence is the buzz word, just like artificial intelligence in last century.

What are the differences between all sorts of intelligences, how do we develop and master them to build up the modern business?

Artificial Intelligence:
AI is the intelligence of machines and the branch of computer science that aims to create it.

Business Intelligence:
BI refers to computer-based techniques used in spotting, digging-out, and analyzing business data, such as sales revenue by products or departments or associated costs and incomes, performance intelligence and preditive analysis., etc. BI is the latest version of AI from business perspective in 21 century.

Collective Intelligence
CI refers to people and computers connected in ways that seem intelligent, social network and web 2.0 technology provide the great platform to develop CI.

Natural Intelligence

NI is the human's intelligence, it is all the systems of control present in biology. The five principles such as: feeling, coherence, action, finitization and analysis reflect the sophistication of NI.

AI and BI can learn, just like natural intelligence (NI). When programmed to, Artificial Intelligence can sense changes in its environment and react accordingly. It can then refer to the ways it reacted to previous changes to help decide what to do the next time a similar change occurs.

One big difference between Artificial Intelligence and natural intelligence is the fact that natural intelligence can forget and lose information. Artificial Intelligence could do this if it was program to do so, but this would be counter-productive.

Another big difference is accuracy. Artificial Intelligence, when given the same information can be exact, every time with speed. When natural intelligence is given the same information, it can not be as exact, and is slower.

From surface, AI seems more promised and accurate than NI, however, as we clarified, NI is the most sophisticated intelligence with dynamic analysis processes, it’s the critical success factor to make intelligent business decisions.

Essentially NI is still the crown of all kinds of intelligence, and I believe with BI + CI, the senior executives with high NI could become more logic business decision maker to develop the emotionally intelligent businesses, and not only analyze How the Mighty Fall, but also avoid it.