It is a long journey of pursuing leadership holism, innovation adventurism, and people centralism, based on information interconnectivity, integrity, and maturity.
Idea flow: Because radical change and business transformation have to deprogram old mindsets, let go of “the voices from the past,” and reprogram people's minds with fresh thinking, and updated knowledge to reflect digital norms and attitudes, the contemporary era we live in, and establish a new blueprint for how you want to create the digital future at both the mind level and your fingertip.
However, many organizations are not fertile ground for ideation, there is a negative vibe surrounding their workplace. Often, streamlining idea flow is not an easy task, getting crazy ideas isn't a problem; having too much information may cause a problem if it is not dealt with effectively. It’s important to encourage free thinking and action; accelerate idea validation and streamline innovation.
Organizational flow: Organizations, like individuals, need to be in flow to communicate fluently and operate smoothly. Thus, to break down silos or overly rigid hierarchies, organizations need to be in flow to keep up with the premium speed. Forward-looking organizations experiment with different types of organizational structures to enforce business alignment, enablement, communication, collaboration, and harmony.
Forward-looking organizations experiment with different types of structures to enforce business alignment, enablement, coherence, and harmony. Delayering becomes a lens through which it is possible to examine and then fix many other issues. An organization can approach the flow zone when the positions in its hierarchy have clear, accountable tasks. People are ready to move to a fluid structure and work for boundaryless digital organizations.
Process flow: From the top down and middle out, organizations need to break down silos and encourage functional communication and collaboration. Starting with the front doors - the staff there are the closest to the customer's pulse and if they are willing to listen, they can understand the customers' true needs with empathy. Look at what the company does to gain the trust of the customers.
Business process flows need to be anti-fragile and collaborative; the information should be fluid to ensure the right people can have the right information at the right time and location to make the right decision and solve the right problems at the right time. Selecting a process to improve should be based on the business goal and priority, Consider the emergent process, which is inherently "complex" due to its collaborative, knowledge-intensive nature to optimize. So the idea flow can inspire a culture of innovation. Automation, complexity, etc are also considered factors to streamline organizational flow and improve business effectiveness and efficiency.
To deal with the increasing pace of changes and the "VUCA" new normal, digital transformation is a strategic imperative to enable organizations of all shapes and sizes to reinvent themselves by enhancing flow and harnessing innovation. It is a long journey of pursuing leadership holism, innovation adventurism, and people centralism, based on information interconnectivity, integrity, and maturity.
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