Welcome to our blog, the digital brainyard to fine tune "Digital Master," innovate leadership, and reimagine the future of IT.

The magic “I” of CIO sparks many imaginations: Chief information officer, chief infrastructure officer , Chief Integration Officer, chief International officer, Chief Inspiration Officer, Chief Innovation Officer, Chief Influence Office etc. The future of CIO is entrepreneur driven, situation oriented, value-added,she or he will take many paradoxical roles: both as business strategist and technology visionary,talent master and effective communicator,savvy business enabler and relentless cost cutter, and transform the business into "Digital Master"!

The future of CIO is digital strategist, global thought leader, and talent master: leading IT to enlighten the customers; enable business success via influence.

Wednesday, September 5, 2018

Is Digital CIO Well Grounded to Lead Change and Innovation

 The CIO needs to be well grounded in first and foremost for driving change effectively and leading digitalization seamlessly.

With the increasing pace of changes and fast growing information, organizations across industrial sectors declare they are in the information management business; information nowadays is the invaluable resource and asset of organizations, technology is the force behind digital disruptions. Clearly, the role of IT and that of the CIO is going through significant changes, IT leaders must understand the business from different angles and well grounded to lead change and innovation masterfully.



High ground influence: High ground means breakthrough, the transformative leadership. Corporate IT has no choice but to embrace transformational change or literally face extinction. Thus, CIOs must rise above the status quo, keep an eye on the horizon and practice high ground leadership. Break the old rules when it is necessary, experiment and develop the next practices to innovate IT. CIOs should share their technological vision, offer something in their dialogue that really helps business partners see how they can differentiate themselves or develop their business practices. IT is the crucial component in building the strategic advantage of the business. Re-imaging the future of business is exciting, reinventing the business to get digital ready takes both bold leadership and strategic planning. IT needs to be influential enough to perform the “art of possible,” provide customers with the right solution in the right manner at the right cost. Especially the “what is possible” part, don’t just take the order and deliver what the business asks for, but be able to provide the “best solution” for the business requirement, and help the entire business build the long-term advantage. The CIO role is an enterprise leadership and senior executive role who is responsible for the leadership of the information agenda. The high ground of CIO leadership is to become the business strategist, an innovation leader, and a digital master. The aggressive role of IT today for many organizations is a business solutionary, information master, and a digital transformer.

Middle ground balance: In almost every business environment, IT is an enabler /a tool/catalyzer, or even a game changer, etc. There are transactional part of IT to support business running and the transformational part of IT to make a digital leap. The business transactions usually follow a technical cookbook to keep the lights on and improve business efficiency, but often the digital transformation needs to rewrite a playbook to guide through the breakthrough changes. That means IT leaders need to take a balanced approach to “run, grow, and transform” businesses, manage innovation and deal with risks in a structural way. To keep the middle ground balance, senior IT leaders have to weigh the risk/reward/ongoing maintenance (labor) equation all the time whether conscious or not. IT priorities, which reflect business value, are clear and no longer look arbitrary. It takes commitment and discipline to stay focused on the real priorities of the business instead of being distracted by what seems to be more urgent at any given moment. It's critical to make a middle ground balance of investing IT aggressively and managing cost wisely. An effective resource allocation scenario helps to take advantage of resources effectively, optimize cost, set priority accordingly to ensure most of the budget are allocated to cost/value proven business initiatives. There is a comprehensive business justification for information technology investment and longevity of investment including IT expenditure vs. saving., that needs to be used efficiently and treated as an asset like any other capital investment and used accordingly. IT should review upon the ROI of existing IT investment, whether the depreciated life cycle is completed or not; whether new technology/product mature enough in the business market to adopt. Keeping the middle ground balance enables IT to move forward at the steadfast speed.


Low ground fundamental right: The Surviving tier - keeping the lights on and bottom-line efficiency is still important for running IT as a trustful business partner. Make sure IT systems running following the preplanned schedule and performance standards. With the increasing speed of changes, keeping the business steady doesn't mean to be static or slow to change. Every part of the company should do what it can to gain business results while spending the least cost necessary. To keep low ground fundamental right and improve IT maintainability and efficiency, IT needs to prune the weed regularly and keep the process nimble. Because IT maintainability is decided by the quality of IT delivery, reusability, module design, and process flow, etc. CIOs can play the low ground leadership by leading from behind, delegation and hands-off. Sometimes, they need to take a step back for understanding things holistically, build the groundwork with the platform to provide tailored business solutions, or hands-off to avoid micro-management syndrome. The CIO role has always been about ensuring that technology within a firm is a platform for enabling businesses. IT needs to do a better job of quantifying the value of the services they provide, create a frictionless channel for resources to flow from the top line to the bottom line. IT needs to run like a business, buy what you need, use it the fullest, and ensure that IT can lead to the design of products and services that actually create a return. The CIO should position and maintain the IT organization to ensure it addresses both "IT effectiveness" and "IT efficiency," to achieve operational excellence.

The digital world is so technology-driven and information-intensive, IT needs will only expand, and most likely expand hyperbolically. Leadership is all about the future, about change, about progress and innovation, this is particularly critical to achieve IT leadership maturity. The priority for CIOs is to genuinely position IT as an integral and inseparable part of the business. The CIO needs to be well grounded in first and foremost for driving change effectively and leading digitalization seamlessly.

Tuesday, September 4, 2018

The Monthly “CIO Master” Book Tuning: The Digital CIO’s Dynamic Role Sep. 2018

 Digital CIOs have to keep evolving and playing the situational leadership all the time. 

Compare to the other executive positions, the CIO role continues to be shaken up, refined, reinvented and reenergized. The magic “I” of the CIO title sparks many imaginations and modern CIOs need to wear different hats and play multiple roles. Here are a set of blogs to brainstorm on the digital CIO’s dynamic role.

The Digital CIO’s Dynamic Role



Three Digital Profiles of “Change Agent” CIOs Digital means the increasing speed of changes, information abundance, hyperconnectivity, and “always on” businesses. IT plays as a linchpin of digitalization. Many forward-thinking organizations invite their CIOs to the big table for sharing the technological vision and co-developing the business strategy, empower their CIOs to lead change and orchestrate digital transformation because they are in the unique position to oversee business functions and structures. Riding ahead of the change curve takes both strategy and methodology. Here are three digital profiles of "Change Agent" CIOs.

The Digital CIO’s Vision, Passion, and Digitalization  IT is like the business engine, CIOs are accountable for the critical part of the business that is constantly changing and evolving. The emergence of the CIO coincided with the birth of the PC and end-user computing. That role certainly is matured as the Internet age unfolded. Contemporary CIOs should be capable of evolving leadership skills to not only match pace with the changes in technology and the pace at which an organization can effectively manage these changes but also proactively drive changes in business transformation based on their vision, passion and leadership practices.

The Digital Profiles of “Change Agent” CIOs Due to the disruptive nature of technologies and the exponential growth of information, IT plays a crucial role in driving changes and leading digitalization. Therefore, in the digital era, the CIO is not a static management position, but a dynamic leadership role. The expectations for CIO have grown multi-fold. Digital CIOs have to keep evolving and playing the situational leadership all the time. The success of IT leadership has to do with the definitions or scope of the role that the CIO is playing. Here is a set of change agent CIO profiles.

CIOs as “Change Agents” How to Walk the Talk Effortlessly? Forward-thinking companies across the industries reinvent IT as the change organization. However, the best technology can’t ensure victory. Do CIOs have the required mindset and skillset to drive change? Do they have the charisma to get buy-in either from the business or from current IT staff? Can they “walk the talk,” to lead change effortlessly?

Three Perspectives of the Digital CIO’s Dynamic Role?
There are many roles to be served by an enterprise's IT leadership. Some of these are related to ensuring that the supply-side IT management issues are handled well such as developing IT-enabled business competency and others relate to the demand-side IT management such as building relationships with business managers and professionals; seeding ideas for IT-enabled business strategies and innovative uses of information & technology to maximize digital potential of the business. The role of CIO is the mirror of the business reputation - an innovator or a plumber; a strategist or an operator; a change agent or a controller, etc. Here are three perspectives of the digital CIO’s dynamic role.

The blog is a dynamic book flowing with your thought; growing through your dedication; sharing your knowledge; conveying your wisdom, and making influence through touching the hearts and connecting the minds across the globe. The “Future of CIO” Blog has reached 2.5 million page views with about #5000 blog posting. Among 59+ different categories of leadership, management, strategy, digitalization, change/talent, etc. Blogging is not about writing, but about thinking and innovating the new ideas; it’s not just about WHAT to say, but about WHY to say, and HOW to say it. It reflects the color and shade of your thought patterns, and it indicates the peaks and curves of your thinking waves. Unlike pure entertainment, quality and professional content takes time for digesting, contemplation and engaging, and therefore, it takes the time to attract the "hungry minds" and the "deep souls." It’s the journey to amplify diverse voices and deepen digital footprints, and it's the way to harness your innovative spirit.

CIO Master Order Link on Amazon




Three Insight about Business Model

Keep in mind, the business model is not static, but a living thing.

The essence of a business model is that it defines the business operational manner and competency by which the business delivers value to customers, entices them to pay for value, and converts those payments to the business profit. A real business model is an analytical model that lists all of the sources of value, cost, and risk, and contains formulas to interconnect them and come out with a detailed business plan. Here are three insight into the business model.





When business models don't work, it's because they fail either the narrative test (the story doesn't make sense) or the numbers test (not having the satisfied ROI): To advocate a new business model, the business leaders need to tell a compelling vision-empowered story, to ensure that the business model makes sense and engages the people to implement it for achieving the business value. The business management also need to clarify many fundamental questions such as: What are your vision and mission? What is your strategic advantage? How well can you leverage the emerging technology trends? Who are the potential customers? What need is met for the customer? What percentage of that market do you expect to capture over what period of time? How large is it today and what are projections for the future? How many suppliers and are they dominant in market share? Why would someone prefer to buy from you? What is the cost of entry? Is this a market that competes on price, quality, innovation, service, or other factors? What is the cost point to be competitive? Are current suppliers able to supply the anticipated future growth? Etc. Validate the business model through the number test -The business Model describes the rationale of how an organization creates, delivers, and captures the multidimensional value (economic, social, cultural, or other forms of value). When experimenting with the new business model, the information or metrics supporting the story need to be reliable, make clear P&L, build an intuitive dashboard to monitor the performance.

A business model's strength as a planning tool is that it focuses attention on how all the elements of the system fit into a working whole": Business models describe, as a system, how the pieces of a business fit together. It usually contains numeric values representing one's assumptions about the market and about costs, etc. When do you use a Business Model? Regularly you use it to review, adapt or redesign the basic building blocks of a business; or use it as a planning tool on how all the elements of the system fit into the whole. The logical scenario is to find the right business model and then create a business plan. The business model is an entire frame of elements that describe the intents and constraints of an organization. Look at the business model as the “what” the business is all about or what it will do for customers. There is such a massive leap from a validated framework to the detail which is required for a working business. Business Modeling is structural and can be both created and changed very quickly. Business Planning is far more detailed and is the backbone of your business objectives. To make planning effective and practical, it is important to get the bigger picture and be clear on what, who, when, and how to achieve business goals based on the financial value and available resources.



A strong business model is difficult to copy; it is differentiated in the marketplace: The starting point for a business model differs based on the objectives and nature of an organization. You need to identify core business competencies and critical capabilities as well as where the future will be for the business entity model design. Starting the business model based on the technologic vision and on the mega-trends is to be able to build the core competencies and the critical capabilities early enough to catch the emerging digital wave. Trends are just a means to an end- Only following trends in your own sector is a sure way to lose! It’s all about foreseeing and applying trends, that’s where you win the competitive edge. The business model designers should methodologically review a list of levers for business model components, and systematically generate the list of potential business model options, and then, narrow choices based on their business core capabilities in order to maximize the multidimensional business value. Therefore, a strong business model is difficult to copy because it is based on the core competency and strength of the specific company, and it takes time to shape the unique business competency. Thus, a strong business model is differentiated in the marketplace. Corporate Entrepreneurship has been recognized as a potentially viable means for implementing the new business model, developing new businesses that create revenue streams, sustaining organizational performance, and renew corporate competitiveness. Thus, innovative leaders are in demand to lead an emerging business because often, many leaders are trapped by conventional thinking, but the new business requires innovation and innovation requires courageous leadership, fresh ideas, and risk-tolerant attitude.

The effects of an increasingly digitalized world are now reaching into every aspect of organizations. The abundance of information and lightweight digital technologies play a crucial role in recharging business models and renovating traditional organization to reach the next stage of the business development cycle. Keep in mind, the business model is not static, but a living thing, to enable organizations renewing themselves, reaching the next level of the business growth cycle, and opening the next chapter of innovation.

Monday, September 3, 2018

The Monthly “Digital Maturity” Book Tuning: Five “Self-Driven” Business Activities to Improve Digital Maturity Sep. 2018

Digital makes a significant impact on every aspect of the business from people, process to technology, both horizontally and vertically. Digital becomes the very fabric of high performing business, being outside-in and customer-centric is the new mantra for forward-looking and high mature digital organizations today. Digital Master refers to those high-performing, highly innovative and high-mature (less than 15%) digital organizations; they have both clear digital vision and well-crafted digital strategy; they are courageous to be in the vanguard of digital transformation with a quantum lead. Digital leaders must realize that you cannot wait until there is an immediate pressing task, Self-driven activities and continuous adaptability are necessary in an ever-changing world, in order to run a future-driven digital organization.

Five “Self-Driven” Business Activities to Improve Digital Maturity

Building a Self-adaptive Digital Organization Digital means flow; digital organizations have to adapt to the continuous changes and business dynamic in striving to be the digital master. Within system engineering, self-adaptive concepts are applied in order to control system risks that evolve due to dynamics and variation. The self-adaptive system is a system able to re-configure its own structure and change its own behavior during the execution of its adaptation to environmental changes?

The Self-Renewal Digital Organization? Digital transformation is rarely a straight line. It is all about interaction, incrementalism, and innovation. The journey is far more important than the destination. Digital organizations have to adapt to the continuous changes and are able to reconfigure the organizational structure and change their own behaviors for its adaptation to environmental changes and business dynamic. They are like the living systems that can self-renew in thriving as high-performance businesses.

Self vs. Creativity? True creativity has an inner origin and “self” driven. It keeps surfacing from within and keeps expressing and flowing. It simply a thought process to generate novel ideas. The interaction between what is within us (the Self), and how we project to the exterior world is the bridge to spark creativity and achieve the wholeness. The constant negotiation between our essence and our projection is what leads to growth, innovativeness, and human evolution.

The Digital CIO’s Self-Reflection to Thrive as the Great Leader? Change is the new normal with rapid pace, information is growing overwhelmingly, and complexity has increased exponentially. IT plays a critical role in leading change, driving innovation, and running a high-performance digital business today. The digital CIO is not a static management position, but a dynamic leadership role. The success of IT leadership has to do with the definitions or scope of the role that the CIO is playing. Digital CIOs should make an objective assessment of their work, and do some self-reflection on who they are as the leader and how they can lead IT organization forward successfully for the long run.

How to Apply Maslow’s Hierarchy to IT management? Abraham Harold Maslow was an American psychologist, who stated that people are motivated to achieve certain needs and that some needs take precedence over others. Maslow’s hierarchy of needs is a motivational theory in psychology comprising different tiers of human needs, at the bottom is the basic "surviving" needs to the middle tier for" belonging" to the top tier of "self-actualization." In fact, it is an invaluable theory not only for understanding and managing people with empathy but also for providing the insight to the multitude of modern management discipline. Nowadays, organizations rely more and more on technologies, IT organizations have more and more to offer, it also has a lot of obstacles to overcome for achieving the high level of business maturity. So, CIOs as “Chief Improvement Officer”: How to apply Maslow’s hierarchy in IT management?

The “Future of CIO” Blog has reached 1.8 million page views with about 4900+ blog posting in 59+ different categories of leadership, management, strategy, digitalization, change/talent, etc. The content richness is not for its own sake, but to convey the vision and share the wisdom. Blogging is not about writing, but about thinking; it’s not just about WHAT to say, but about WHY to say, and HOW to say it. It reflects the color and shade of your thought patterns, and it indicates the peaks and curves of your thinking waves. Unlike pure entertainment, quality and professional content takes time for digesting, contemplation and engaging, and therefore, it takes time to attract the "hungry minds" and the "deep souls." It’s the journey to amplify your voice, deepen your digital footprints, and match your way for human progression.

The Popular Quotes about “Thinking, Discipline & Digital Fit” in “Digital Master” Book Series to Celebrate Holiday

Digital Master” is the series of guidebooks (25+ books) to perceive the multi-faceted impact digital is making to the businesses and society, help forward-thinking organizations navigate through the journey in a systematic way, and avoid “rogue digital.” Digital organizations are always on, interdependent and hyperconnected, people are always the most important asset in any organization before, today, and future. However, compared to a traditional industrial workforce, the digital workforce is a new breed -it's the super-connected generation with a multitude of varieties - multi-generations, multi-cultures, and multi-devices. More specifically, what are the new characteristics of the digital workforce? Here is a set of quotes about creativity, change, digital fit to celebrate the holiday.

79 “Self-discipline is nothing but self-consciousness.”

― Pearl Zhu, Thinkingaire: 100 Game Changing Digital Mindsets to Compete for the Future

80 “Setting the right priorities or having superior time management skill means knowing the difference between “must have,” and “nice to have.”

― Pearl Zhu, Thinkingaire: 100 Game Changing Digital Mindsets to Compete for the Future


81 “Critical Thinking brings insight into the situation.”

― Pearl Zhu, 100 Digital Rules


82 “The art of questioning is to ignite innovative thinking; the science of questioning is to frame system thinking, with the progressive pursuit of better solutions.”

― Pearl Zhu, Leadership Master: Five Digital Trends to Leap Leadership Maturity


83 “Without constructive skepticism, without human progress.”

― Pearl Zhu, 100 Creativity Ingredients: Everyone's Playbook to Unlock Creativity


84 “The ultimate aim of assimilating knowledge is to create new ideas or gain wisdom.”

― Pearl Zhu, 100 Creativity Ingredients: Everyone's Playbook to Unlock Creativity


85 “Perception shows how deep one can understand an issue or a phenomenon, the mental strength.”

― Pearl Zhu, 100 Creativity Ingredients: Everyone’s Playbook to Unlock Creativity


86 “A curious mind enjoys inquiring, experimenting and discovering.”

― Pearl Zhu, 100 Creativity Ingredients: Everyone's Playbook to Unlock Creativity


87 “The art of questioning is to ignite innovative thinking.”

― Pearl Zhu, 100 Creativity Ingredients: Everyone’s Playbook to Unlock Creativity


88 “It takes a lot of energy to break old habits and outdated thought processes.”

― Pearl Zhu, Digital Boardroom: 100 Q&as

Digital Master refers to those high-performing, highly innovative and high-mature (less than 15%) digital organizations; they have both clear digital vision and well-crafted digital strategy; they are courageous to be in the vanguard of digital transformation with a quantum lead. But they also proactively develop more advanced and unique digital capabilities step-by-step and build a digital premium into their very foundation of business, such as digital thinking, culture, agility, intelligence, and structure, and they achieve high performing results through strong digital governance discipline and reach its zenith as the digital world continues to expand and diversify. At the individual level, Digital Masters are those cross-generational digital professionals who are equipped with the advanced digital minds and build a unique set of digital capabilities, climb to the top of Maslow’s Pyramid 2.0.

The CIO as “Chief Innovation Officer”: Explore Digital Innovation Internally

The creative workplace is based on a triangle with three vertices: Culture, method, and people.

The emerging digital era opens the new chapter of innovation, Innovation is an exploration, production, adoption, assimilation, exploration, and exploitation of value-added novelty in business, economic and social spheres. Digital organizations starve for creativity and relentlessly pursue innovation. Innovation is a journey and is therefore not possible to pre-describe how it will work out. Organizations need to take a structural approach to manage digital innovation. Here are five aspects of how organizations can explore digital innovation internally.

Challenge assumptions: One of the biggest challenges in this complex digital world with high velocity and uncertainty is that nothing is certain with the rapid digital flow and continuous disruptions. To spark creativity and deal with many old and emerging problems, you have to challenge automatic assumptions. Even you have to make a forecast, but you will never have complete information because the new information and events continue emerging. When the assumption is wrong, the conclusion will also go wrong. Therefore, it’s important to take a logical innovation scenario by observing, listening, questioning, connecting, understanding, planning, testing, and collaboration. It’s critical to gain the contextual understanding of things, look for something “hidden,” which is not always obvious, read between the lines, in order to eliminate pre-conceptual assumptions or unconscious bias. With unprecedented uncertainty and complex business new normal, to move forward, business leaders or professionals still need to make necessary, hopefully, the good assumptions which are based on multidimensional thinking and knowledge-based perception and forecasting. Envisioning requires imagination power, but it needs to be validated at repeated intervals. People are encouraged to challenge old assumptions, embrace different perspectives, update knowledge, and apply different ways to solve problems. Innovation is all about figuring out the better ways to do things or produce something new to achieve its business value.

Disrupt something outdated: The art of innovation is that it involves new ways of bringing together the latest ideas, technologies, and resources to create something novel. However, people consciously or subconsciously protect their status quo which is the very obstacle to innovation. If you are creative, you will disrupt the status quo as you break through the conventional wisdom and push toward the path few people take. Outdated organizational rules, structures, processes, information, knowledge, or technology are the barriers to speed up innovation. Today’s digital organizations are nonlinear, volatile, interdependent, uncertain, and complex; they also face fierce competitions and overwhelming growth of information. Thus, businesses need to disrupt something outdated such as the overly restricted organizational hierarchy or bureaucratic management style which is criticized for its inflexibility, unresponsiveness, silo mentality or inefficiency. It means that organizational management today must keep updating their management rules and practices to discover new opportunities for exploring innovation and eliminate something outdated or redundant to accelerate the business speed.

Look carefully at how you frame the problem: Innovation has three phases: discovery of a problem or new idea, designing a prototype solution and the ultimate delivery of a commercially astute outcome. The first phase of framing the problem is critical because solving the wrong problems waste time and investment. The ability to innovate is ultimately dictated by the depth of understanding of the problem/issue to be resolved. To frame the right problem, creativity and systems thinking go hand in hand. Creativity is about connecting dots; Systems Thinking needs to discover the interconnectivity and interdependence, discover the connectivity and common ground from the difference, help problem identification to avoid “worrying about the wrong thing” symptom. It’s an important step to identify, understand, and evaluate the opportunities in which important problems need to be solved, deepen the understanding of the issues by stepping back, or getting out of the box, in order to look at the problem from the different angle or understand the issues holistically through multi-disciplinary lenses, not get inundated with too many details. The deeper you understand the problem, the easier you could frame the problem, and the better chance you could solve it creatively.

Chunk up the issue: It is often difficult to think of something new. Try focusing on what can be done to improve or enhance a product or service. Leveraging Systems Thinking for breaking down large problems to the interdependent smaller problems helps to see a larger system with interactive pieces and “conflict” goals. Practicing creative problem-solving by chunking up the issues tend to be more future driven, understand the problem as well as potential solutions from the future lens, assembling those smaller pieces of issues in a different way to give you a sense of “what it could be.” In order to explore innovative problem-solving methodology effectively, you can simulate the processes and identify the constraints, robustness, modularity, scalability, requirements, costs, stability and everything else you would need for optimizing the process of problem-solving. It is also important to mix perception, knowledge, and imagination toward a more comprehensive and innovative way to solve overcomplex business problems today.


Borrow & scale: Businesses today face fiery competitions and rapid digital shift either technologically or economically. Looking uphill can help to identify the real problems that matter, and on a scale that can make a difference. In large businesses especially, there may be other departments with different ideas in the way resources create and support a product. Borrow these ideas to create a new product or service will avoid reinventing the wheel and shorten the innovation management cycle to deliver faster business results. Adaptive innovation processes can provide the community with self-organizing methods to collectively deliver results; also provide a consistent way for companies to evaluate the promised value and figure out how to reduce risks and scale up innovation efficiently. The most powerful thing about these processes involves tapping the organization's people-centric ecosystem for the collective perspectives/insights of those who make up and know intimately their parts of the system. Innovative organizations naturally have closer connections between functions and all functions and levels are more intimately involved with the market and each other on a regular basis, cross-pollinate ideas and build close business connections to the market for all parts of the organization.

Digital innovation not only has the broad scope but also has deep context. The creative work place is based on a triangle with three vertices: Culture, method, and people. Innovation is nothing without exploration and exploitation. Innovative organizations deploy a range of different management practices, technologies, processes, and structural solutions to explore digital innovation internally and experiment open innovation externally.

Sunday, September 2, 2018

The Monthly “Unpuzzling Innovation” Book Tuning: The Innovation Team Building Sep. 2018

 Innovation involves new ways of bringing together ideas and resources to create something novel and then transform those novel ideas to achieve the business value. 

Digital is the age of innovation. And innovation is what leads to differentiation. There are many ways to differentiate and, therefore, there are many ways to pursue innovation. Digital Master refers to those high-performing, highly innovative and high-mature (less than 15%) digital organizations; at the individual level, Digital Masters are those cross-generational digital professionals who are equipped with the advanced digital minds and build a unique set of digital capabilities. Talking about innovation is not new nowadays, everybody, every organization now is talking about innovation. It's been at or near the top of the business or economics agenda for a long time. However, there are a lot of confusions about innovation and there is no magic sauce to guarantee its success. Innovation is not serendipity, but a discipline.

          

The Innovation Team Building

How to Build a Highly Innovative Team The Digital Era upon us is the age of innovation. Innovation involves new ways of bringing together ideas and resources to create something novel and then transform those novel ideas to achieve the business value. Identification of the novel is only the beginning, the heavy lifting starts as the company starts leveraging talented people, aligns resources and executes these novel ideas effectively. From innovation management perspective, how to build highly innovative teams, inspire creativity and improve the success rate of innovation?

Three Traits of Innovative Team Due to the complexity of today’s business dynamic, more often than not, innovation is a teamwork, rather than just an individual’s effort, what are the successful traits of an innovative team, and how to improve the team’s innovation fluency?

The Characteristics of Innovative Team Due to the complexity and dynamic of today’s business, more often than not, innovation is a teamwork than individual’s effort, but what’re characteristics of an innovative team?

Innovation via Social Collaboration More often than not, innovation is a team work, not an individual effort, and the effective approach to foster innovation is through talent engagement and social collaboration.

Three "C's in Building an innovative team There are still full of serendipity in creativity: How many forms of creativity are there? How are they different? How are they similar? Isn't what makes them similar or different, also what makes them creativity? Creativity has many forms and manifestations. Take the standpoint that creativity has its starting point within an individual. Individual creativity is absolutely critical, but how to build a creative team to harness collective creativity?

The “Future of CIO” Blog has reached 2 million page views with about 4900+ blog posting in 59+ different categories of leadership, management, strategy, digitalization, change/talent, etc. The content richness is not for its own sake, but to convey the vision and share the wisdom. Blogging is not about writing, but about thinking; it’s not just about WHAT to say, but about WHY to say, and HOW to say it. It reflects the color and shade of your thought patterns, and it indicates the peaks and curves of your thinking waves. Unlike pure entertainment, quality and professional content takes time for digesting, contemplation and engaging, and therefore, it takes time to attract the "hungry minds" and the "deep souls." It’s the journey to amplify your voice, deepen your digital footprints, and match your way to human progression.



The Popular Quotes about “Creativity, Change, Digital Fit” in “Digital Master” Book Series to Celebrate the Holiday

“It takes courage, motivation, discipline, and persistence to get out of comfort zone.”

Digital Master” is the series of guidebooks (25+ books) to perceive the multi-faceted impact digital is making to the businesses and society, help forward-thinking organizations navigate through the journey in a systematic way, and avoid “rogue digital.” Digital organizations are always on, interdependent and hyperconnected, people are always the most important asset in any organization before, today, and future. However, compared to a traditional industrial workforce, the digital workforce is a new breed -it's the super-connected generation with a multitude of varieties - multi-generations, multi-cultures, and multi-devices. More specifically, what are the new characteristics of the digital workforce? Here is a set of quotes about creativity, change, digital fit to celebrate the holiday.

69 “Creative people are optimistic realists to discover versatility.”

― Pearl Zhu, 100 Creativity Ingredients: Everyone’s Playbook to Unlock Creativity

70 “Adaptability enforces creativity, and creativity is adaptability.”

― Pearl Zhu, 100 Creativity Ingredients: Everyone’s Playbook to Unlock Creativity


71 “To motivate” is the act of giving somebody a reason or incentive to do things.”

― Pearl Zhu, 100 Creativity Ingredients: Everyone’s Playbook to Unlock Creativity


72 “Prioritization provides a framework for focusing on creativity.”

― Pearl Zhu, 100 Creativity Ingredients: Everyone’s Playbook to Unlock Creativity


73 “To clear the path, whether that be the elimination of obstacles, closing the blind spots, or to provide guidance so that the business as a whole can take a digital leap and unleash its full potential.”

― Pearl Zhu, Change Insight: Change as an Ongoing Capability to Fuel Digital Transformation


74 “Change shouldn’t be treated as a singular occurrence when it is an ongoing, continuous process and dynamic capability within the organization.”

― Pearl Zhu, Change Insight: Change as an Ongoing Capability to Fuel Digital Transformation


75 “It takes courage, motivation, discipline, and persistence to get out of comfort zone.”

― Pearl Zhu, Change Insight: Change as an Ongoing Capability to Fuel Digital Transformation


76 “Changes at any level within an organization (individual, team or organization) or across business ecosystem require intent.”

― Pearl Zhu, Change Insight: Change as an Ongoing Capability to Fuel Digital Transformation


77 “The organizational fit is the good balance of the fitting attitude and misfit thinking.”

― Pearl Zhu, Change Insight: Change as an Ongoing Capability to Fuel Digital Transformation


78 “The future belongs to those fast learners who can test and run, walk the talk, and ultimately become a digital master.”

― Pearl Zhu, Digital Fit: Manifest Future of Business with Multidimensional Fit

Digital Master refers to those high-performing, highly innovative and high-mature (less than 15%) digital organizations; they have both clear digital vision and well-crafted digital strategy; they are courageous to be in the vanguard of digital transformation with a quantum lead. But they also proactively develop more advanced and unique digital capabilities step-by-step and build a digital premium into their very foundation of business, such as digital thinking, culture, agility, intelligence, and structure, and they achieve high performing results through strong digital governance discipline and reach its zenith as the digital world continues to expand and diversify. At the individual level, Digital Masters are those cross-generational digital professionals who are equipped with the advanced digital minds and build a unique set of digital capabilities, climb to the top of Maslow’s Pyramid 2.0.

The Emerging Trends as Digital Shaper

Organizations of the future are increasingly exhibiting digital characteristics in various shades and intensity. 

In the world where change is significantly speeding up, organizations large or small are jumping into the digital future of “VUCA” new normal –volatility, uncertainty, complexity, and ambiguity. Business leaders couldn’t predict the future with a certain degree of accuracy. The business strategy can no longer stay static, and the business goals can no longer be well framed in advance. The emergent trends can shape the behavior of future enterprises and some have been happening already. How can digital leaders predict those trends, proactively influence changes and gain long-term business advantages?

IT consumerization with disrupting technologies and flexible on-demand service delivery model: With the emergent trend of IT consumerism, business professionals request IT to think about the opportunities made available by pervasive digitization and provide the similar technologies or tools that they use in their personal life. The lightweight digital technologies and flexible on-demand service delivery model bring unprecedented convenience and significant improvement of productivity and business efficiency. In fact, the exponential growth of information and disruptive technologies trigger a paradigm shift. IT organization plays a crucial role in discovering a unique path of the strategy building, implementation, and innovation. There have been changes all along, although the pace of disruption is very high this time around. Besides supporting the existing working environment and managing an effective application portfolio, businesses need to focus on what changes/technologies need to be adopted and what needs to just be bypassed, doing more with innovation, deploying innovative value-generating initiatives, and shaping a high-performance digital organization for improving business responsiveness, effectiveness, and maturity.

The next generation worker & multi-generational workforce: As changes are expedited for both individual and business, neither business nor life is linear these days, the business is always on and the digital workplace has fewer boundaries. The digital workforce is multigenerational, multicultural and multidevicing. People's attitudes towards life, people, work, etc., are all influenced by what era they grew up in as well as what kind of knowledge they absorb to lead their life forward. As different generations grow up with different beliefs and perspectives, thus, the conditions of the economy, the state of the world, technology, and social trends all impact the overall behavior of the generation and shape the future of the organization. In today’s hyperconnected working environment, collaboration and inclusiveness are critical for team building and reaching organizational goals. The digital ready people are those who can work independently, technology savvy, intellectually curious, have excellent problem-solving skills, self-discovery, well disciplined, have a "customer focus," and bring positivity and creativity to the workplace. Digitalization has erased the line between business brand and talent brand, as they are two sides of the same coin now. The emerging digital technologies and social trends shape the future of the workplace as a highly collaborative and flexible environment; people are fully engaged and empowered; the hierarchy is flatter and the silo has been broken down., to enable employees at all levels of the organization understanding and developing their creative capacity to solve problems and explore opportunities, to maximize collective human potential.

Digital ecosystem orchestration with the accelerated shift to the hyper-connected digital world: The emerging digital world upon us is about hyperconnectivity and interdependence. Businesses are like the switches connecting to the ever-expanding and dynamic digital ecosystem. Leading organizations are proactively planning, evolving, and co-creating in the dynamic digital ecosystem - treat customers, channel partners, suppliers, and industry ecosystem participants as active agents. There is an intimate interplay spectrum across the living digital system out there. The technical structure expands to include all aspect of digital management disciplines; the human aspects of digitalization are deemed equally important as the technical or hard component. Thus, the ecosystem perspective as the digital shaper allows the organization to explore digital in all directions, grow the company as a living thing, and perceive the business through multidimensional lens such as the lenses of technology, sociology, psychology, the economics of education, the anthropology of cultures, economics, organizational and communication sciences, poetical science, and so on. However, for those lagging organizations, the ecosystems have evolved without much attention or planning. The real challenge is to understand where and how you can and should improve to get the biggest effect and scale up across the digital ecosystem effortlessly.

Organizations of the future are increasingly exhibiting digital characteristics in various shades and intensity. The new paradigm arises out of new knowledge, and the emerging trends as the digital shaper reinforce the digital characteristics of the business such as enlightenment and customer-centricity. To effectively respond to the digital dynamics, companies must begin thinking about ways with strategic planning to broaden their ecosystems and revenue streams while becoming more responsive and scalable, capturing emerging trends, accelerating digital performance, and building the long-term business competency.

Saturday, September 1, 2018

The Monthly “Change Insight” Book Tuning: Digital Change & Planning Sep. 2018

In order to lead change and drive digital transformation, organizations should ride above the change curve by making the dynamic and comprehensive planning.

Change is inevitable, organizational change has become a common practice within an organization, but too often changes are made as a reaction to outer impulses, crisis, and demands. This is the bureaucracy’s way of meeting the challenges. A digital transformation is achieved via dynamic Strategy-Execution-Change lifecycle management, though it is not all linear steps, but an iterative, ongoing and upgoing change continuum. How to spot your change champions and cultivate the culture of learning and innovating?
             

Digital Change & Planning
Planning is the Earliest Stage of Change Management Embracing digital is inevitable as that is now part of the reality. In order to lead change and drive digital transformation, organizations should ride above the change curve by making the dynamic and comprehensive planning. Planning is the earliest stage of Change Management. Planning work is about stakeholder engagement and about working to achieve stakeholder ownership of the emerging strategic plan and roadmap. Engaging those who will be impacted by the change and enabling them to be part of shaping their future. That is one of the best ways of tackling change and improve its success rate.

Change Management Success is not Accidental, but a Capability? Change is inevitable, and the speed of change is increasing as well. Too often changes are made as a reaction to outer impulses, crisis, and demands. This is the bureaucracy’s way of meeting the challenges. Unfortunately, more than two-thirds of Change Management fail to achieve expectations. Also, it means only very few businesses can manage change effectively. So is Change Management success accidental? And how to beat the odds in managing changes as an ongoing capability more effectively?

How to Detail Change Management Process Change becomes the new normal. However, in some organizations, the management team lives in an illusional world when they 'assume' that their employees will accept change in a gracious manner. Obviously, it doesn't work. How would you go about detailing a 'Change Management' Process? When would you communicate that to your employees and how should you ensure their buy-in to this new directive?

CIOs as Chief Improvement Officer: Leading Effectively via Dynamic Planning? Business is full of uncertainty, volatility, and complexity. The increasing pace of changes means unpredictability and un-repetitiveness. Planning and forecasting become challenging, and planning fallacy is a business reality. Still, forward-thinking and well-managed companies need to keep planning and keep improving. With change as new normal, perhaps plans are nothing, but planning is everything. The goal of dynamic planning is to keep iterating, learning and working on a rhythm of sustained delivery and making continuous improvement. CIOs as “Chief Improvement Officer”: How to lead effectively via dynamic planning?

Three Big “How”s of Change Management? Change becomes fundamentally difficult in most organizations because it is treated as something distinct from running the business, evolving performance and increasing results over time. There are many reasons for changes, and perhaps, even more, reasons for resistance to changes as well: It may be a shift in power, a need to learn new skills, to manage a different team, to adopt the new way (mindset, methodology or process, etc) to do things etc.

Blogging is not about writing, but about thinking; it’s not just about “WHAT” to say, but about “WHY” to say, and HOW to say it. It reflects the color and shade of your thought patterns, and it indicates the peaks and curves of your thinking waves. Unlike pure entertainment, quality and professional content takes time for digesting, contemplation and engaging, and therefore, it takes the time to attract the "hungry minds" and the "deep souls." It’s the journey to amplify your voice, deepen your digital footprints, and match your way for human progression.

Digitizing the Boardroom with Three “I”s

The digital board is democratic, diversified, cogitative, and proactive, bring different opinions and viewpoints. 

The digital Board is responsible for ensuring an appropriate mix of skills, knowledge, and experience are present or available for it to fulfill its functions. Developing a contemporary digital board is not only about filling with cool-headed, high-professional and high-intelligent BoDs, but also about making good policies, advocating changes, and monitoring the progress to ensure they are leading the business in the right direction. Here is three “I”s to digitize the boardroom.



Insight: Boards need to have qualified candidates who bring identity and cognitive diversity to a big table. Insight is being able to identify the root cause of a problem or the core issues of a situation which leads to understanding and resolution. Anyone who is selected to sit on a corporate board should be fully qualified to bring fresh insight to mind the cognitive gap. In many traditional companies, the big or small decisions are often based on static or outdated information available and the “gut feeling” of decision makers. Insight takes both creativity and reasoning, intuition and logic, the power of acute observation and deduction, questioning, connection, penetration, discernment, perception. The board needs diversity, more accurately, cognitive difference, to provide a perspective that can fill gaps in board discussion and shares the insight about the multitude of business disciplines and practices.

Innovation: Governance is to steer, oversee, and monitor business management. There are many ways to differentiate and, therefore, there are many ways to pursue innovation. Innovation is simply too important to delegate to the management completely. Innovation needs a level of guidance, it has to deliver business objectives, but it needs the right kind of governance to thrive. The board plays an important role in innovation governance. There’re a lot of confusions about innovation and there is no magic sauce to guarantee its success. Governance needs to advocate, steer, and sustain innovation, set the framework for innovation management, manage risks and maximize its business values. A good governance standard provides a common corporate "language" as well as work instructions. Remember governance isn’t just about putting restrictions, it is also about monitoring and knowing when things are not going to plan so that you can take appropriate actions at the right time to improve the success rate of innovation management.


Inclusiveness: From the boardroom to the management team, leaders should always look at the capabilities and skills that they don't have so that they can build a winning team and complement each other. Digital means blurred functional/organizational/industrial/geographical borders or territories, thus, multidisciplinarity is in demand to overcome changes in either solving complex business problems or improving leadership effectiveness. Learn how to shape an objective view without the cognitive bias that results from systemic ignorance or neglect of the cognitive layer of the whole. The business leaders must work with the right mindset to create an inclusive organization with every dip in the business lifecycle. Organizations need to build an inclusive culture, this only happens when the ‘inclusiveness mindset’ is available to the board and top management. It is a waste of resources to leave any valuable human potential left unrecognized, untapped and unused. Inclusiveness needs to be well embedded in the business culture in a high-mature digital organization.

The digital board is democratic, diversified, cogitative, and proactive, bring different opinions and viewpoints. The journey of digitalization often needs to work cross boxes instead within the box; go broad to embrace the digital ecosystem and dig deeper for making effective decisions. Embracing three “I”s helps the board directors exercise leadership influence over volatility, manage uncertainty, simplify complexity, and master the art and science of digitalization.

The CIO as the Digital Modernist

The digital CIO is a business savvy strategist and a digital modernist to advocate innovation and drive changes relentlessly.

The modernist is a believer in or supporter of modernism, especially in the arts. Information & technology is both art and science. The digital modernist CIO is an advocate to catalyze change and lead digitalization. Many perceive engineering as an art because it involves creative thinking, personalized observation and judgment, design thinking, intuition, and innovation. To unleash the digital potential of the business, organizations need to understand that IT is not just technical or scientific, but also artistic and delightful.

IT is the creative force of digitalization to pursue “the art of possible”: Running digital IT needs to work cross boxes instead within the box, and it involves new ways of bringing together ideas and resources to create something novel and achieve business objectives in any way possible. With faster pace of changes and continuous disruptions, CIOs need to lead proactively and become really creative on how they architect and implement changes, to ensure IT is strategically positioned to be ahead of where the business is moving now. The modern IT is not equal to IT modernization, it goes a step further, doing more with innovation. The CIO as the digital modernist helps to discover the creative side of IT and reimagines IT as the growth engine of running the digital business. The art of possible is to deliver the value of information in helping businesses grow, delighting customers and simplifying or figuring out new business models, as well as solving problems creatively. Exceptional IT leadership is key to re-imagine IT as an innovation hub and achieve the art of possible:

Create a culture among all staff to be always looking for innovative ideas: The CIO as the digital modernist should advocate and rejuvenate a culture of innovation so that people are more open to try new things and share thoughts and ideas fearlessly. Build a methodological platform and develop the best/next practices to ensure that there is a steady flow of fresh ideas floating in the innovation pipeline. The digital modernist CIOs can step out of the conventional IT box or linear management discipline, work closely with the business and partners, ride emerging change trends, leverage the latest digital technologies to fuel innovation. Technology is complex, but digital technology is also intuitive, hide its complexity from customers, it’s the piece of art created by practicing scientific engineering disciplines. Talented IT professionals are empowered to apply their creative thinking for discovering new ways of doing things that allow for innovation to happen.


Running IT as a software startup as IT entrepreneurialism becomes a new fixture for innovating IT: Running IT as the software startup is simply about taking bold initiatives to reinvent IT by cultivating the new attitude and fusing the fresh energy. The CIO as the digital modernist is about envisioning the emerging technology trends, explain the big why” behind business initiatives, articulate the strategic rationale behind the venture, as well as discover the new path for digital transformation and ensure IT is perceived as the differentiated business advantage. Running IT as a software startup is for creating the new revenue stream, exploring emerging business opportunities, substantiating their competitive position, affecting the market landscape, and driving business growth. Practicing intrapreneurship also means enterprise IT should go smarter and flexible, with the culture of risk awareness and tolerance. Digital CIOs need to be better rounded than to have a title of “logical” or “creative.” They need to be good at both, with commercial skills, dynamism, focus, persuasion in order to get their ideas approved and funded, as well as implement them to achieve high business results.

Digital transformation represents a break with the past, with a high level of impact and complexity. The CIO is no longer just a glorified geek, but a business savvy strategist and a digital modernist to advocate innovation and drive changes relentlessly. The balance of art and science in IT is how to enforce scientific discipline, but also make continuous efforts in building better products/services to accelerate IT performance, unlock IT potential, and achieve high-level of organizational maturity.