Sunday, September 2, 2018

The Emerging Trends as Digital Shaper

Organizations of the future are increasingly exhibiting digital characteristics in various shades and intensity. 

In the world where change is significantly speeding up, organizations large or small are jumping into the digital future of “VUCA” new normal –volatility, uncertainty, complexity, and ambiguity. Business leaders couldn’t predict the future with a certain degree of accuracy. The business strategy can no longer stay static, and the business goals can no longer be well framed in advance. The emergent trends can shape the behavior of future enterprises and some have been happening already. How can digital leaders predict those trends, proactively influence changes and gain long-term business advantages?

IT consumerization with disrupting technologies and flexible on-demand service delivery model: With the emergent trend of IT consumerism, business professionals request IT to think about the opportunities made available by pervasive digitization and provide the similar technologies or tools that they use in their personal life. The lightweight digital technologies and flexible on-demand service delivery model bring unprecedented convenience and significant improvement of productivity and business efficiency. In fact, the exponential growth of information and disruptive technologies trigger a paradigm shift. IT organization plays a crucial role in discovering a unique path of the strategy building, implementation, and innovation. There have been changes all along, although the pace of disruption is very high this time around. Besides supporting the existing working environment and managing an effective application portfolio, businesses need to focus on what changes/technologies need to be adopted and what needs to just be bypassed, doing more with innovation, deploying innovative value-generating initiatives, and shaping a high-performance digital organization for improving business responsiveness, effectiveness, and maturity.

The next generation worker & multi-generational workforce: As changes are expedited for both individual and business, neither business nor life is linear these days, the business is always on and the digital workplace has fewer boundaries. The digital workforce is multigenerational, multicultural and multidevicing. People's attitudes towards life, people, work, etc., are all influenced by what era they grew up in as well as what kind of knowledge they absorb to lead their life forward. As different generations grow up with different beliefs and perspectives, thus, the conditions of the economy, the state of the world, technology, and social trends all impact the overall behavior of the generation and shape the future of the organization. In today’s hyperconnected working environment, collaboration and inclusiveness are critical for team building and reaching organizational goals. The digital ready people are those who can work independently, technology savvy, intellectually curious, have excellent problem-solving skills, self-discovery, well disciplined, have a "customer focus," and bring positivity and creativity to the workplace. Digitalization has erased the line between business brand and talent brand, as they are two sides of the same coin now. The emerging digital technologies and social trends shape the future of the workplace as a highly collaborative and flexible environment; people are fully engaged and empowered; the hierarchy is flatter and the silo has been broken down., to enable employees at all levels of the organization understanding and developing their creative capacity to solve problems and explore opportunities, to maximize collective human potential.

Digital ecosystem orchestration with the accelerated shift to the hyper-connected digital world: The emerging digital world upon us is about hyperconnectivity and interdependence. Businesses are like the switches connecting to the ever-expanding and dynamic digital ecosystem. Leading organizations are proactively planning, evolving, and co-creating in the dynamic digital ecosystem - treat customers, channel partners, suppliers, and industry ecosystem participants as active agents. There is an intimate interplay spectrum across the living digital system out there. The technical structure expands to include all aspect of digital management disciplines; the human aspects of digitalization are deemed equally important as the technical or hard component. Thus, the ecosystem perspective as the digital shaper allows the organization to explore digital in all directions, grow the company as a living thing, and perceive the business through multidimensional lens such as the lenses of technology, sociology, psychology, the economics of education, the anthropology of cultures, economics, organizational and communication sciences, poetical science, and so on. However, for those lagging organizations, the ecosystems have evolved without much attention or planning. The real challenge is to understand where and how you can and should improve to get the biggest effect and scale up across the digital ecosystem effortlessly.

Organizations of the future are increasingly exhibiting digital characteristics in various shades and intensity. The new paradigm arises out of new knowledge, and the emerging trends as the digital shaper reinforce the digital characteristics of the business such as enlightenment and customer-centricity. To effectively respond to the digital dynamics, companies must begin thinking about ways with strategic planning to broaden their ecosystems and revenue streams while becoming more responsive and scalable, capturing emerging trends, accelerating digital performance, and building the long-term business competency.


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