Saturday, October 17, 2015

Three Questions to Assess the Quality of an Employee

Unlike quantity, QUALITY is sometimes intangible, but often when you see, you know it.

Quality s the characteristic or feature that someone or something has that can be noticed as a part of a person or thing; a high level of value or excellence; peculiar and essential character, an inherent feature, etc (merriam-webster.com). We are what we think, the quality of a person is decided by the quality of his/her thinking and behavior. Here are three questions to assess the quality of a leader or an employee from talent management perspectives.


As a professional - Do you demonstrate professionalism at work and beyond: High-quality leader or employees are great in attitude, aptitude, and altitude -a winning mixture composed of character, intelligence, and competence in a humble frame of self-esteem which makes aware of his/her quality without needing to show them. They must be anchored to a full professionalism; also made of personal qualities such as, independent judgment, critical thinking, professionalism and sense of responsibility and balance through which it becomes possible to earn the role of trust and guiding the organization in which they work, the respect and trust of others. and become a value constructor: These are the qualities essential to improve the quality of people's lives and the future of organizations. On the other side, unprofessionalism can take on so many forms, from backbiting to rumor mongering; from negative bullying to unhealthy competition, from low EQ to no taste, but it can also be subtle disrespect given to someone's ideas or efforts, especially when it causes harm to someone perceived value in doing their job.


Are you a clever worker or a wise professional: Find the right people through what they think and what they act. The right mindset is utmost quality for being a right fit because the power of the mind is the force to change the business or even the world for better. A professional mind thinks before saying or acting: It's as simple as that. As the old saying goes, the rumor stops at a wise person. The quality leaders and employees make a positive influence on corporate culture and bring the wisdom to the workplace. The right people are the ones who possess the right mind with knowledge, skills, abilities, and behaviors necessary to move your business in the direction it needs to go; The have strong disciplines and soundness of judgment. Many people do wrong things, not because of ignorance, but because of poor judgment, due to the lack of comprehensive knowledge, bias, or preconceived notions, or they lack disciplines to achieve the goals, let negative emotion pervasive, so they can’t maintain a high-quality professional brand for the long run, or even damage other’s reputation via unprofessionalism.


Are you accountable for what you are saying and what you are doing? Accountability is “the obligation of an individual or organization to account for its activities, accept responsibility for them, and to disclose the results in a transparent manner.” (businessdictionary.com). To extend the definition, accountability not only means to accept the responsibility for what you DO but also what you SAY. "Holding accountable" means to overcome negative emotions and take step-wise actions. The high-quality professionals sometimes also make mistakes, nobody is perfect anyway, but they have learning attitude to overcome obstacles and focus on solving problems, not finger-pointing, and they are able to learn from every experience, understand the context, have working ethics and growth mindset, dealing with situation intelligently.


High-quality professionals look decently, think profoundly, and act thoughtfully, they are in the journey with the great attitude to learn and aptitude to grow, bring the positive aura to the working environment, refine wisdom through direct and indirect experience, and practice discipline via daily life.

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