Tuesday, April 25, 2017

CIOs as: “Chief Insight Officer”: What are the Digital Aims of the Organizations?

To manage a seamless digital transformation, it is important to define your digital aim and determine what the future needs to look like.

Digital makes a profound impact from the specific function to the business as a whole. Transformation is a leapfrogging change when the final result is not fully defined at the beginning of it and with the expectation to reach the next level of progression. IT plays a crucial role in digital transformation because it is in a unique position to oversee the underlying business processes and functions. Hence, in order to clarify the digital aims and lead change more effectively, CIOs as “Chief Insight Officer” should continue asking: “Why do you need to change?” “What is your digital aims of the organization?” “Who are your change agents?” “Have you reached the inflection point of change yet?” And“How to get the destination with faster speed?”

The purpose of such radical digitalization is to make a significant difference in the overall levels of achieving high performing business result: Digital transformation is a long-term journey, it has to be clearly understood in the map's vision to satisfy both short term gratification and long term high-performance result. Digital transformation starts with the realization that where you are currently no longer can deliver the business goals and reach the long term vision of success for your company and your shareholders. The digital aims of the organization are to determine what the future needs to look like (what the transformation must look like), how to overcome the roadblocks, and deal with change inertia. if you want meaningful change in an organization, it will not really happen until you get buy-in and sponsorship from senior management and participation from bottom up. Without this, you will get chaos and some temporary change, not nature and smooth digital transformation which can make a leap of the business forward!

Digital transformation is not a single dimensional technology adoption only, but a multidimensional expansion to make a leap of the business maturity: Digital transformation isn’t just an extension of continuous improvement of the current business, but a quantum leap with radical change. So thinking outside the current constraints and comfort zones requires a different vision and the courage to pursue it. From the business management perspective, it is the journey to expand toward all different directions. The first best factors to the “transformational change” and its further “championing” have been the endless self-exploration and self-transformation in the material, emotional, intellectual dimensions that need to co-evolve together.  Hence, setting achievable goals and measurable objectives help the business management keep focus, and ensure the business transformation is on the right track. The objectives of digital transformation are basic tools that underlie all planning and strategic activities. They serve as the basis for creating the right policies and evaluating performance and changes effectively.

The digital aims of organizations are to take the holistic approach for problem-solving, and build an innovation ecosystem for thriving: Transformation takes a holistic approach, to leverage their various environments, or ecosystems, to manage innovation and accelerate performance. The dynamic digital organization needs to be an innovation powerhouse in which creativity is encouraged, and innovative problem-solving via cross-functional collaboration becomes the new normal. A solution is nothing if the problem is not perceived. Therefore, creating awareness of the problem is the first step to making an innovative solution being understood and accepted. The hyper-connecting nature of digital offers particularly fertile ground for cross-functional communication and collaboration, developing cross-industry ecosystems and innovation opportunities, in part because ways of doing business and customer expectations both tend to be more flexible than the siloed industrial age, and companies need new ecosystem partners to pursue them, via focusing on discovering the better way to do things.

To manage a seamless digital transformation, it is important to define your digital aim and determine what the future needs to look like. Doing digital is about taking a few actions, and being digital is the fundamental shift from the mindset to behavior. Consider digital organization as the self-organized but interlaced environments, and humans are vehicles of natural and cultural solutions. At the high maturity level, organizations have to stretch out in every business dimension for driving the full-fledged digital transformation, in order to adapt to the new world of the business: Fast, always “on,” highly connected ultra-competitive and innovative.


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