Tuesday, April 11, 2017

“Digital Master” Book Monthly Tuning: Take Stepwise Approaches for Digital Transformation Apr. 2017

Digital makes a significant impact on every aspect of the business from people, process to technology, both horizontally and vertically. Digital becomes the very fabric of high performing business, being outside-in and customer-centric is the new mantra for forward-looking and high mature digital organizations today. At the heart of digital, it is people and how to build a customer-centric organization. But how to assess the digital fitness of your organization for such a paradigm shift.
Take Step-wise Approaches for Digital Transformation  
  • The Interdisciplinary Approach to Digital Transformation? Compared to changes, the transformation is more radical, digital transformation is not just about experimenting the latest digital technologies or playing the fancy digital gadgets. You have to optimize the underlying functions, processes as well as fine-tune soft business elements and expand changes to all directions; you have to take an interdisciplinary approach and collective leadership to manage a digital transformation successfully.

  • Digital Transformation: From Deficiency & Inefficiency to Proficiency and profundity We are at the dawn of digital age with the exponential growth of information, continuous disruptions, tremendous changes, hyper-connectivity, and interdependence. When led effectively, organizations can take the path to the next level of business effectiveness, innovation, and maturity; when led without a clear vision or thoughtful planning, it means information overloading, further confusion, and business ineffectiveness. It does raise the bar for digital leadership as well. As transformative digital leaders, can you participate proactively, look optimistically and engage constructively toward needs to be able to recognize areas of deficiencies and inefficiencies, then ask the open questions such as “What if?” and 'How about...?' And lead your organization to reach the level of proficiency and profundity.
  • Leaping Digital Transformation at the Inflection Point All forward-looking organizations are on the journey of digital transformation. Digitalization implies the full-scale changes in the way the business is conducted and expand business transformation to the multiple directions so that simply adopting a new digital technology is not insufficient. Such change can mean an opportunity to rise to new heights, or a risk to hit the uncertainty. Hence, a solid roadmap with well-setting goals is important for making a smooth digitalization journey. The leading organizations today are also reaching the inflection point for digital transformation. A strategic inflection point is a time in the life cycle of a business when its fundamentals (people, process, technologies, cultures) are about to change. You have to transform the company's underlying functions and organization as a whole with adjusted digital speed. Here are three focal points for making a seamless digital shift.

  • Building Digital Competency to Improve Business Maturity: Organizational maturity is assessed based on the overall business effectiveness, efficiency, operational excellence. agility, innovation, intelligence, resilience, and people-centricity. Many organizations are on the journey of digital transformation which represents the next stage of business maturity and will improve how the enterprise works and interacts with its digital ecosystem, with people at the center of its focus. But more specifically, what are further aspects in building digital competency and logical steps for improving business maturity.

  • The Performance Quadrants of Running the Digital Organization? Forward-looking organizations are on the journey of digital transformation. Digitalization is not a single dimensional effort to using the cool digital technologies, but a multi-dimensional pursuit to embed digital into the very fabric of the business, and run a high-effective, high-responsive, and high mature digital organization.  The dynamic digital organizations today need to get away from letting things fall through and start creating an “integrated wholes” by utilizing the dynamic processes to build the differentiated business competency, bridging the chasm between strategy and execution, and achieve the high-performance business result. If you can only manage what you measure, here are the principles to set performance quadrants for assessing the status of the digital transformation of the business.

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