Monday, August 7, 2017

The Monthly “Digital Master” Book Tuning : The Digital Characteristics of “Digital Master” Aug. 2017

The new paradigm that is emerging is a digital organization that is more responsive, holistic, intelligent, vibrant, and innovative.

Digital makes a significant impact on every aspect of the business from people, process to technology, both horizontally and vertically. Digital becomes the very fabric of high performing business, being outside-in and customer-centric is the new mantra for forward-looking and high mature digital organizations today. At the heart of digital, it is people and how to build a customer-centric organization. But how to assess the digital fitness of your organization for such a paradigm shift. What are the digital characteristics of “Digital Master”?

        The Digital Characteristics of Digital Master

  • Organizational Plasticity as the Digital Trait? The neuro plasticity is the brain’s ability to rewire, connect, and adapt; the business plasticity is the organization’s capability to change, adapt and innovate with speed. Many organizations are on the journey of digital transformation which represents the increasing speed of changes, the overwhelming growth of information, the shortened life cycle of knowledge, the new chapter of digital innovation, and the next stage of business maturity. It has to improve how the enterprise works and interacts with its digital ecosystem, with people at the center of its focus. Thus, organizational plasticity is the digital trait of the organization.

  • Changeability as the Digital Characteristics: The digital organization starts with a changing nature. Uncertainty, ambiguity, unpredictability, velocity etc., are the digital new normal. The emergence of potential opportunities for exploiting digitization is likely to follow a nonlinear pattern as the pervasiveness of an organization's digitization journey increases.  The digital business dynamic allows the organization to morph as the business conditions and organizational capacities change to allow a better fit. But change is never for its own sake, one of the good reasons for the change is to keep the organization fit, and a fitting business has better changeability and higher business maturity as well.

  •  Hyperconnectivity as the “Nature” of Digital Businesses Hyperconnectivity is one of the most critical characteristics of the digital business. Digital organizations arise when the scale of the interrelations, interactions, or interrelational interactions brings the new cycle of the business growth, information flow, innovation, and maturity. The digital organization is a living thing, it cannot be taken apart. As you cannot understand a cell, a living thing if you isolate it from its context. It is a cohesive whole.   

  • Three Levels of Digital Fluency: Organizations’ digitalization is surely a transformation journey, as it has to permeate into business vision, strategy, culture, communication, and processes. etc. If digital literacy is the ability to effectively and critically navigate, evaluate and create information using a range of digital technologies; and to move a step further, digital fluency is the business capability to skillfully manage information lifecycle, to create fresh content enlightening customers; to gain contextual intelligence for solving complex problems; and more importantly to be fluently in innovation management for catalyzing business growth.

  • How to Run a Digital Organization with Autonomy? The business world is moving from a static, siloed, and mechanic industrial mood to the dynamic, fluid, and innovative digital mentality. Because the speed of change is accelerating, so the attempts to solve the existing challenges through the lens of the old paradigm continue failing. The new paradigm that is emerging is a digital organization that is more responsive, holistic, vibrant, self-driving, and above all enhances and supports the living organization and the dignity of the creative human spirit. More specifically, what is the digital way of running an energetic and autonomous digital IT organization

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