Saturday, August 5, 2017

The Monthly “Change Insight” Book Tuning: Change, Creativity, and Problem-Solving Aug, 2017

Change Management is no longer just a few business initiatives, but an ongoing digital capability.

Change is inevitable, organizational change has become a common practice within an organization, but too often changes are made as a reaction to outer impulses, crisis, and demands. This is the bureaucratic way of meeting the challenges. A digital transformation is achieved via dynamic Strategy-Execution-Change life cycle management, though it is not about all linear steps, rather, it is an iterative, ongoing and upgoing change continuum. How to connect the dots in Change Management and lead change effortlessly?


Change, Creativity, and Problem-Solving

  • Change, Creativity, and Problem-Solving? Change is not for its own sake, the very purpose of the change is often for problem-solving, progression, or innovation. From Change Management perspective, taking people through new experiences, exposing them to additional "information" through those experiences, developing their creativity, and doing that very purposefully will create the opportunity to shift attitudes, beliefs, mindsets that ultimately will cultivate their problem-solving capabilities.

  • Changeability as the Digital Characteristics? The digital organization starts with a changing nature. Uncertainty, ambiguity, unpredictability, velocity etc., are the digital new normal. The emergence of potential opportunities for exploiting digitization is likely to follow a nonlinear pattern as the pervasiveness of an organization's digitization journey increases.  The digital business dynamic allows the organization to morph as the business conditions and organizational capacities change to allow a better fit. But change is never for its own sake, one of the good reasons for the change is to keep the organization fit, and a fitting business has better changeability and higher business maturity as well.

  • Three Levels of Change Curves? Either at the individual or organizational level, change is a differentiated capability to thrive in the digital era. Change is not always going smoothly, there are bumps and curves on the way. The change curve is a model of the states that people who are to change will go through, the curve is applicable to everyone even those who planned and conceived the vision. The curve is ready to be the steps one goes through during change when in actuality they are the steps that come before change can take place. The real problem seems to understand the curve and how it relates to change because going through the downs of the change curve has a negative impact on productivity. Here are three levels of change curves, as well as how to ride above them to improve the effectiveness of Change Management.

  • The Basic Prescription for Change Management? Compared to the business world decades ago, the speed of change is increasing, and digital ecosystem has become more dynamic, complex and hyperconnected. Change Management also turns to be more complex with the very high failure rate. There is no magic formula to manage changes, and each situation is different, every organization just has to explore their own way of managing changes because different organizations evolve digital with the different speed. Change Management has a very wide scope and is a relatively new area of expertise. In many circumstances, change management itself has to be changed for fitting the digital new normal. Still, there are common digital principles all kinds of businesses can follow, and there are basic prescriptions for improving the overall "health" of Change Management.

  • Five Aspects of Change Management? Change management is the overarching umbrella that encompasses extensive business planning, empathetic communications, and discovery of concerns/objections / potential points of failure, developing a shared vision, addressing fears and resistance, communicating valid and compelling reasons for cooperation. Change Management is no longer just a few business initiatives, but an ongoing digital capability which enables the strategy implementation. Here are five aspects of Change Management.

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