Monday, February 12, 2018

Three Overarching Management Approaches to Shape a High-Mature Digital Organization

Digital exploration is all about planning, investing, designing, developing, operating, consolidating, integrating, securing, modernizing, optimizing, balancing, and orchestrating.

The journey of improving business maturity is more evolutionary than revolutionary. It is not just about one-dimensional technology adoption, but a multi-dimensional digital expansion. It is certainly critical to put a stronger emphasis on empowering people, leveraging the source of knowledge, harnessing adaptation, fostering innovations, and taking an overarching management approach to shaping a high-mature digital organization.

The overarching Information management approach: The leading organizations across the industry sectors claim they are in the information management business because information potential directly impacts the business potential of the organization. The business insight captured via the abundance of information allows the business to seize growth opportunities as well as predict potential risks. Information is also one of the most time intensive pieces to the innovation puzzle. The information does not live alone but permeates to everywhere in the businesses. Thus, the value of information is not isolated. Therefore, Information Management is an overarching management discipline because Information is the lifeblood of the enterprise, but if not properly managed, it becomes at worst case liability and at best case an underutilized asset. IT should first work to identify how information is associated with the valued tangibles of businesses; products and resources. The level of "silo” in many organizations remains far too high, IT has to break down silo to enable information flow frictionlessly and ensure that the right people can get the right information to make right decisions timely. Digital CIOs need to be able to break down organizational silos and take an overarching management approach to manage information for unleashing its full business potential.

The overarching quality management approach: 
Quality management ensures that an organization, product or service is consistent. High-quality enterprise is comprised of high-quality people, high-quality products/services, and high-quality business capabilities/processes, etc. In digital organizations, quality management is not the job of one department, but an overarching management approach to build a coherent, effective and holist organization which needs to be well planned and thoughtfully renewal. Digital management systems and processes are gradually moving away from a static, unidirectional, rigid, and time-bound avatar to a more dynamic, iterative, integral and interactive state. In order to get quality out of anything whether it is people or process, or technology, organizations need to cultivate a climate that is conducive to growth rather than using catch-phrases that make things look good. Where there are ineffectiveness and inefficiency in business management, there are quality gaps existing. Quality (Efficiency + Effectiveness = Q) The successful integration and quality management will depend on the underlying business relationships between all of these points and how they influence each other. Through quality integration, the enterprise is easily combined with assets for orchestrating high-performing businesses.

The overarching Innovation management: Digital lifts the business and world to the next level of innovation era. Innovation is not serendipity, but an overarching management approach. Highly innovative organizations can explore the full spectrum of innovation and deployed a range of different management disciplines, technologies, processes, and structural solutions, etc. In fact, innovation manageability differentiates the digital leaders from laggards because those highly innovative organizations can effectively identify, frame, and deal with the right problems with alternative solutions timely. Nimble organizations also learn how to connect wider dots and scale their innovation practices from one function up to the company scope, and leverage digital platforms and tools to enforce cross-functional communication and collaboration for harnessing collective creativity. Identification of the novel ideas is only the beginning, the heavy lifting starts as a firm aligns resources and executes, learn from experimenting, and hopefully, the firm can manage innovation lifecycle and execute in a manner that provides sustained competitive advantage and improve the innovation management success rate.

Digital exploration is all about planning, investing, designing, developing, operating, consolidating, integrating, securing, modernizing, optimizing, balancing, and orchestrating. Taking these overarching management approaches helps to significantly improve the overall organization’s competency and growth potential, to build high-effective, high-responsive, high-intelligent and high mature digital organizations.


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