The overarching Information management approach: The leading organizations across the industry sectors claim they are in the information management business because information potential directly impacts the business potential of the organization. The business insight captured via the abundance of information allows the business to seize growth opportunities as well as predict potential risks. Information is also one of the most time intensive pieces to the innovation puzzle. The information does not live alone but permeates to everywhere in the businesses. Thus, the value of information is not isolated. Therefore, Information Management is an overarching management discipline because Information is the lifeblood of the enterprise, but if not properly managed, it becomes at worst case liability and at best case an underutilized asset. IT should first work to identify how information is associated with the valued tangibles of businesses; products and resources. The level of "silo” in many organizations remains far too high, IT has to break down silo to enable information flow frictionlessly and ensure that the right people can get the right information to make right decisions timely. Digital CIOs need to be able to break down organizational silos and take an overarching management approach to manage information for unleashing its full business potential.
The overarching quality management approach: Quality management ensures that an organization, product or service is consistent. High-quality enterprise is comprised of high-quality people, high-quality products/services, and high-quality business capabilities/processes, etc. In digital organizations, quality management is not the job of one department, but an overarching management approach to build a coherent, effective and holist organization which needs to be well planned and thoughtfully renewal. Digital management systems and processes are gradually moving away from a static, unidirectional, rigid, and time-bound avatar to a more dynamic, iterative, integral and interactive state. In order to get quality out of anything whether it is people or process, or technology, organizations need to cultivate a climate that is conducive to growth rather than using catch-phrases that make things look good. Where there are ineffectiveness and inefficiency in business management, there are quality gaps existing. Quality (Efficiency + Effectiveness = Q) The successful integration and quality management will depend on the underlying business relationships between all of these points and how they influence each other. Through quality integration, the enterprise is easily combined with assets for orchestrating high-performing businesses.
Digital exploration is all about planning, investing, designing, developing, operating, consolidating, integrating, securing, modernizing, optimizing, balancing, and orchestrating. Taking these overarching management approaches helps to significantly improve the overall organization’s competency and growth potential, to build high-effective, high-responsive, high-intelligent and high mature digital organizations.
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