Friday, May 11, 2018

The Monthly “12 CIO Personas” Book Tuning: CIOs as “Chief Inspection Officer” May 2018

Quality management ensures that an organization, product or service is consistent.

Compare to the other executive positions, the CIO role continues to be shaken up, refined, reinvented and reenergized. The magic “I” of the CIO title sparks many imaginations and modern CIOs need to wear different hats and play multiple roles. Here are a set of blogs to brainstorm digital CIOs as “Chief Inspection Officers.”


Chief Inspection Officer

CIOs as “Chief Inspection Offer”: The Important Factors In Digital Quality Management Quality management ensures that an organization, product, or service is consistent. Quality Management is not one department’s work, as a degree of quality is in everything people do and experience. "Quality management," like "change management," needs to be embedded into the corporate culture; it requires engaging all the people involved working together as a team to excel in quality products/service delivery. Quality is defined by a number of factors, and to effectively lead an organization to good quality practices takes work and a level of trust and credibility within the organization. Make sure systems run according to plan, schedule, cost, and performance standards. Here is a set of important attributes in digital quality management.?

The New Book “12 CIO Personas” Introduction: Chapter VII The CIO as “Chief Inspection Officer” IT plays a significant role in digitalization, as more often technology is a major digital disruptor and information is the lifeblood of the digital organization. The purpose of digitalization is to embed digital technology into key business processes, to improve the business capability and compete for the future. CIOs as “Chief Inspection Officer,” should do the periodic IT management quality check to ensure its effectiveness, efficiency, performance, and maturity.

CIOs as Chief Inspection Officer: Have you Misread the Business Requirement? Digital IT organizations play a crucial role in enabling business growth and building organizational competency. IT doesn't exist to do everything it is asked. Nor does it exist to implement without business justification. IT is there to manage a scarce and expensive resource for the business. The digital CIO’s mantra is to run IT as a business like a software startup. It is doing its best to see that the application of IT brings the best business results possible. There is no IT project, only business initiative. However, in reality, there is typically a significant gap between what the business wants and needs vs. what IT is providing. The result is usually a lot of churns until they get it right. CIOs as “Chief Inspection Officers”: Have you misread the business requirement and how to clarify it?

CIOs as "Chief Inspection Officer": Three Aspects of IT Management Quality Check? Organizational excellence is achieved by delivering qualified products or services and continuously improving business performance. Quality is defined by a number of factors such as efficiency, effectiveness, flexibility, innovation, or maturity, as a degree of quality is in everything people do and experience. IT management quality directly impacts the entire business’s quality, competency and resilience, surviving, and thriving capability. Hence, CIOs should do the periodic IT management quality check which includes making an objective assessment of IT effectiveness, efficiency, speed, scalability, flexibility, resilience, etc, to ensure its performance and maturity, and the overall digital fitness of IT organization.

CIO as Chief Inspection Officer: Five Perspectives upon Software Quality
: Every company desires to have 'quality software.' But the challenge is that many people struggle to provide a definition or rationale. It is an age-old adage that you can't nail software quality down to a single definition. And perhaps we try too hard to come up with one-size-fits-all into a single sentence. In fact, there are quite a few perspectives on quality software.

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