The important component of IT leadership success has to do with the definition or scope of the role that the CIO is playing to bridge the multitude of gaps and the profundity of IT leadership influence.
Bridging Gaps Between IT and Business
Is Business & IT Gap ‘Artificial’? The “gap” between business and IT is always a hot debate, and the conclusion is also controversial, some say, the gap is definitely shrinking, as IT is gradually becoming engrained into every aspect of business these days due to internet, technology developments etc. The clear-cut divide that used to be there between IT and business in the olden days is vanishing fast; the opposite opinion is that indeed the gap is deepened because the “shadow IT”-business bypassing IT oversight to order service on their own, causes serious governance issue and communication gaps.
Running a reciprocal Digital IT Organization? Today’s digital organization are not overly rigid hierarchical entities, but highly connected, highly responsive, and interdependent living things. To apply the Law of Newton - "To every action, there is an equal and opposite reaction" to IT management, the CIO should ask themselves: Do you have a listening and learning organization? Do you have a highly interactive organization? Can you build a collaborative working environment to embrace cross-functional communication and outside-in customers’ feedback and perspective? Or put simply, how to run a reciprocal digital IT organization?
Three Gaps Digital IT Can Bridge? Although forward-looking businesses nowadays intend to catch up with digital speed in order to adapt to the pace of changes. Still, the majority of organizations get stuck in the lower level of maturity due to static mentality, silo processes, culture inertia, undifferentiated capabilities, and ineffective Change Management. Digital IT plays an omnipresent role in catalyzing business digital transformation via leveraging internal and external resources, integrating business processes, enabling, innovating, and optimizing the consumer-driven technology that’s going viral in the enterprise. In order to speed up digital transformation, which gaps digital IT can help to bridge, in order to become a strategic business partner and improve business effectiveness and agility more specifically?
Is IT skills Gap Fact or Fiction? There’s always a debate regarding IT talent supply and demand, does IT skills gap really exist? Or is it due to any management issues such as misunderstanding or miscommunication upon talent value chain? What is the root cause and how to solve the problem?
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